Rated 4.1 out of 5 by 46
Rated 3.0 out of 5.0 by Lois50 Older hotel with so-so service and food
Room and bed were fine and clean. No elevator, but they did let us know at check-in. Breakfast service the first morning was lousy, server was very intrusive and disorganized for our group of 8. Tip of 18% was added on and most of us didn't notice, so she ended up with much higher tip than we intended. Banquet food was cold, steaks tough. Food generally was pretty bland and low-quality. We won't return.
October 9, 2013
Rated 2.0 out of 5.0 by revmama Needs updating
I specifically chose to stay at this Holiday Inn because in the past I have had a good experience. This time I was put in a distant room with poor inside access to the lobby and restaurant. The room was clean, but it was inadequately lighted for work and the bathroom was very small. I chose this hotel over a less expensive one because of the pool, and the pool was closed, as was the pool area. The staff was friendly, and the restaurant was fairly good. But I think I will look elsewhere next time I am in Bozeman, unless the hotel is substantially updated.
October 7, 2013
Rated 4.0 out of 5.0 by Misbourne Bozeman is Good!
We stayed at the Holiday Inn at Bozeman for 4 nights in total. It is a well appointed hotel with a good lobby area, restaurant, lounge bar and swimming pool. Despite being adjacent to I 90, the design is cleverly worked around an internal grassed quadrangle and so at least 50% of the rooms are really quiet. When we stayed there was major construction going on at the I 90 intersection and yet there was no disturbance in the hotel at all from this.
The room was fairly standard but large, well maintained and clean.
The restaurant was fairly standard but nicely served and presented. The lounge bar was very nicely run and stocked.
Would use this hotel again if returning to Bozeman.
The hotel was a walk to some amenities or a short drive to Main Street where the main amenities are sighted, along with the museum and restaurants.
October 2, 2013
Rated 3.0 out of 5.0 by coldswimmer2 Cold Indoor Swimming Pool
Excellent Staff and Services. Nice rooms.
We selected this Holiday Inn because it advertised an indoor swimming pool. We had planned use use the pool during our two day stay. However, the pool was not heated, and was too cold for a swim. We must have not been the only guest feeling that way, because we saw no one in the pool for the entire two days of our stay.
October 1, 2013
Rated 5.0 out of 5.0 by Shamrock76 Wonderful experience
This hotel was amazing. I am a Platinum member so of course they took amazing care of me. Very clean nice room, amazing friendly and helpful staff, beautiful views and a great location. If ever in Bozeman again I will definitely be staying here again!!!!!
September 25, 2013
Rated 4.0 out of 5.0 by Pfeiffer4 Average stay
The room was clean. But it was noisy for these country. The parking lot is big with a lot of room for a truck and trailer
September 19, 2013
Rated 5.0 out of 5.0 by John4020 Outstanding Staff who Quickly Address Customer Issues
I stayed at this property during a business trip on September 12th and September 13th. On arriving at the hotel, I found our reservation for a specific type of room had not been honored as previously requested and reserved. The lady at the front desk (Drue) and the manager (Tim) were nothing short of amazing in how they handled this situation. The customer service at this property is an example of how ALL hotels (and other businesses for that matter) should treat their customers. I cannot praise both Drue and Tim highly enough for how they treated us and I would HIGHLY recommend this property to anyone. Thank you to both Drue and Tim for their efforts.
September 19, 2013
Rated 3.0 out of 5.0 by vince4100 good for a business trip, not so much if on vacation!
Didn't have a refrigerator in the room! This was a problem since we were vacationing and needed to ice drinks and snacks for the next days travel. Hotel restaurant was expensive, no continental breakfast. Remodeled- older hotel next to the interstate. This must be a popular hotel for conventions. The first floor room was noisy...lots of hallway noise late into the night.
September 11, 2013
Rated 3.0 out of 5.0 by LarsT Microwave Oven Mini Refrigerator
Although specified on web site, these were not in the room and even after requesting they were not brought.
This Holiday inn not to standards i've seen in others. Or is Holiday inn going down hill. Had better amenities at hotels/motels costing less.
September 10, 2013
Rated 3.0 out of 5.0 by Rlfraz Normally a great hotel
We normally love this holiday inn. It has always had great staff and a great location. Its perfect for staying for bobcat football games However on our most recent visit (august 28th) was one of the worst stays ever it started off bad with no club recognition at check in and being placed in the farthest room which you have to find stairwell 4 and then go upstairs the map the front desk gave does not help. We went out to the game which was great! We then headed to bed at 2 am we were awakened by a fire alarm so we head outside look around and there is no hotel staff just a bunch of confused guests. After a few minutes it turns off then half way back to the room it goes off again. So we go back outside and my wife heads to the front of the hotel again lots of guests and no hotel staff!! So she goes in and the front desk gal tells her some drunk guy pulled it and to go back to bed. By then the fire department showed up and we had to wait for the fire department to check so at 3:30 we were let back in by the fire department as no hotel staff around.
This is usually a great hotel, but the non attention on this matter has sent me looking for a new hotel.
September 3, 2013
Rated 5.0 out of 5.0 by Organized1 Great Family Time
Was in Bozeman with the family. This place have everything we needed. The room was fine but the pool was amazing! Kids loved it! The desk staff did a great job with our many requests and did it always with a smile. Makes traveling with 4 kids much easier. Thanks guys!
September 2, 2013
Rated 2.0 out of 5.0 by nottooldyet Watch out for dogs
The weekend we were at the Bozeman Inn featured dogs of every type, many of which were noisy. A few days later we were surrounded by a noisy football team.
One day we requested clean sheets and the service was not provided.
Other motels are plentiful so try there.
September 1, 2013
Rated 3.0 out of 5.0 by Igor98765 Trying Hard
Just a few too many rough edges here:
Maids knocking on doors and yelling "Housekeeping" on Sunday morning at 8AM.
A coffee maker in the bathroom with a cord too short to reach the electrical outlet. (Worked ok when placed on top of an upside-down ice bucket, though.)
Despite ample water supply through the tub faucet, the low-flow shower head was ridiculous.
Very slow dining room even when barely occupied.
Nice bar with an ample selection of national and local beverages.
Pool looked great but had neither time nor swim trunks to try it.
August 28, 2013
Rated 2.0 out of 5.0 by luigie good Location
Hallways were dark and dreary. There was no elevator. The hallway carpet looked dirty (needing a shampoo). The bedroom carpet looked as if it could use a shampooing. The maids did not put all the pillows back on the bed after our initial night. The pillows were left on the floor.We did not have a bath mat our first night.
August 26, 2013
Rated 1.0 out of 5.0 by Glock General Condition
The A/C did not work properly. The carpet was wet. Bad stain all around bathroom sink. One light bulb was out. Charge top dollar and no breakfast. Sid door not locked until 10PM. Don"t ever think your room will look like the one shown on the internet.. Suggest the building be leveled and replaced with an up to date facility. I will never stay here again.
August 20, 2013
Rated 4.0 out of 5.0 by Keuter I can always count on Holiday Inn
Thanks! You guys were great, and very accommodating.
August 19, 2013
Rated 5.0 out of 5.0 by Sam0316 Smallest bathrooms in hotel history!
We have no reason to believe that our room was any different than the others. The bathroom was miniscule!
We realize when you remodel, you cannot increase the size of the bathrooms. However, this bathroom was ridiculous.
The other items which HI controls were excellent.
PS: (we are not big people)
August 18, 2013
Rated 5.0 out of 5.0 by Badlands Restful
Quiet. Peaceful. Great sleep.
Good food and nice waiter.
Nice to have our IHG membership acknowledged.
August 1, 2013
Rated 5.0 out of 5.0 by SadieC Great service!
I got lost getting to hotel, front desk staff gave me excellent directions..room service food was great..hotel was quiet and very clean. Very happy with my stay there...stayed 2 nights...staff was very helpful with everything. I would definitely stay here again.
July 26, 2013
Rated 4.0 out of 5.0 by Razorhog Great people and place; Poor air quality
Staff was wonderful, helpful and proactive. Food was great.
Air quality was poor. I suspect an older air distribution system needs to be replaced. I talked to many of those attending the same conference and they had the same response: stopped up, nose blowing etc. But it went way when one left the hotel.
July 26, 2013
Rated 3.0 out of 5.0 by Corkee1 Average
Not the best out of Holiday Inn, it doesn't compare to the Holiday Inn Express's that we generally try to stay in. Cost was too high in my opinion for what we got. Hallways were dark. Room could use a little cleaning around the edges. Not the best of stays, but not the worst either.
July 15, 2013
Rated 5.0 out of 5.0 by MTlawyer Great Staff
We stay here many times each year. The facility is older and needs remodeled but the staff is wonderful. They are always helpful and very welcoming. The only complaint I ever have is that the cleaning staff is ridiculously noisy in the halls in the morning. But the very professional front desk staff negates that. I can not praise the staff too much. They are perfection.
June 12, 2013
Rated 5.0 out of 5.0 by AJD1221 Clean, comfortable, great service
I had two separate stays here recently and both rooms were clean, the room was in order, and the service and staff was amazingly friendly and accomodating. The restaurant has an excellent breakfast too.
May 29, 2013
Rated 5.0 out of 5.0 by mary111234 wonderful
no problems, thanks for shuttle to airport. great stay.
May 19, 2013
Rated 3.0 out of 5.0 by banker59 Needs more in room amenities,
Needs to have in room refrigerators and micro waves.....Your competition is doing a better job in the area.
Bed was comfortable and staff was pleasant.
Did not each at restaurant. Free breakfast would have been a great amenity to add
May 12, 2013
Rated 5.0 out of 5.0 by kelly226 wonderful staff
They bend over backwards to make your stay great. I WOULD GLADLY STAY THERE AGAIN.
April 23, 2013
Rated 4.0 out of 5.0 by Charlottebavaria Very nice employees
After coming from a horrible stay the night before, we really enjoyed our stay in Bozeman..every staff member we interacted with we're great..they all were friendly and accommodating and super helpful..they anticipated our needs and made us wish we could stay a little longer...keep up the good work!!!! .
April 19, 2013
Rated 5.0 out of 5.0 by twhobbs Excellant service and comfortable place
Always great service. very comfortable place to stay and always clean.
April 16, 2013
Rated 5.0 out of 5.0 by BJH2013 Great hotel
Very relaxing hotel with a great lobby area and restaurant. I would go back again with family if staying and playing in the Bozeman area.
March 22, 2013
Rated 4.0 out of 5.0 by bizymom364 Great staff
We arrived to check in after 4 days on the road, only to discover that our reservation had been booked incorrecty for the day before our arrival, and the hotel was full. The manager on duty, Annie (or maybe Anna, I'm not sure) was very helpful and first tried to find us a pet friendly room in another hotel. When that was unsuccessful, she decided to check on a room that had been out of service because of a maintenance issue. She went to the room herself to confirm that it was in good repair then checked us in at the rate of our original reservation, which was lower than the weekend rate. We went from very unhappy to satisfied, thanks to her. Our room service server also was excellent, pleasant although the hotel was very busy and she was the only server on duty. Our room service meal was actually better than expected. The property itself is nothing special but it is pet friendly which was important to us. The staff is what made ths a better than average experience.
March 6, 2013