Rated 3.9 out of 5 by 65
Rated 5.0 out of 5.0 by Louiecarl Lovely hotel
With very friendly and helpful staff. They accommodated us without any fuss. Being a large family with small children that's no easy task!
Nothing was to much trouble for them. Room service was great and there was no fuss or trouble with the amount of bedding/ food we ordered!
Amazing place! Would recommend to everyone!
February 28, 2014
Rated 5.0 out of 5.0 by stereoflab Friendly and relaxing
I always stay here when working in Leeds. The location and building helps to relax and unwind. The staff are always friendly and helpful - it doesn't feel like another corporate chain. Recently I had a problem on arrival, which a member of staff went out of his way to help me with (thankyou Tony!)
February 20, 2014
Rated 5.0 out of 5.0 by CoxieB Everyone loves a singing breakfast host...
Visited the hotel for a one night getaway. The staff here genuinely care about ensuring your getaway regardless of how short is perfect and it really comes across. I am sure that they are all very busy people however every member of staff I encountered stopped to talk to me and ask me how everything was for me, they simply couldn't do more. You can tell they all love working there from the cheery receptionists to the Elvis impressions you hear pouring from the kitchen whilst your eating your breakfast! Big thank you to all the staff here, I will be back for another relaxing getaway... Hopefully not too far off!
February 7, 2014