Rated 4.3 out of 5 by 70
Rated 5.0 out of 5.0 by Robert555 Nice hotel with truly caring people!
Had a really nice stay! many thanks to Brianna, (Mom) Jenifer, and the rest of the hotel staff. Good people overcome minor problems and these Two especially are the best! Thank you for a Great stay at your hotel!
November 20, 2013
Rated 5.0 out of 5.0 by CaptainKirk2013 Very nice hotel, friendly and helpful staff, comfortable.
This is a very nice hotel - very clean. Rooms are large, nicely furnished, and very comfortable. Flat screen TVs throughout.
Staff is friendly and extremely helpful. I wish staff at other hotels were this good.
The Sam Adams Grille is a great place to hang and partake in adult beverages.
The only downside is the food - both at the bar as well as the breakfast area - has LOTS of room for improvement. The breakfast buffet is OK at best, and we should not have to pay extra for it - not worth it. And I've never had a good experience with the food at the Sam Adams Grille. Luckily there are good places to eat within walking distance or right across route 100. I don't stay here for the food, so I did not allow it to reduce my rating for the hotel.
November 13, 2013
Rated 5.0 out of 5.0 by FJos Very nice property
Eric, the morning Desk Manager , portrayed top-notch professionalism in listening to my minor concerns.
October 28, 2013
Rated 5.0 out of 5.0 by dotmart49 nice quiet atmosphere
The room was very comfortable and quiet..the room was also very clean. I would definitely return
October 18, 2013
Rated 3.0 out of 5.0 by BryanF Nice hotel
It's a nice hotel. But it was very noisy from a bridal party, upstairs in the room areas. Security was upstairs many times at night. But noise continue till at least 130 in the morning. Complained at front desk, in the morning. And got no satisfaction.
October 16, 2013
Rated 3.0 out of 5.0 by Ericd75 Needs renovation
I felt the customer service was outstanding,since I needed to use their shuttle service all week and the driver was on time and got me to and from with no incident.The hotel itself is an older hotel and the bathroom,tubs,sinks,and carpet are all old and need to be replaced asap.Maybe I am a neat freak but I like my stay away to make me feel at home when I lodge away and I the bathroom wasn't like home nor was the carpet.But again great service so maybe that balances out.The complimentary breakfast wasn't bad either.
October 15, 2013
Rated 5.0 out of 5.0 by jdunn great service
I stayed here after a wedding. Most of the wedding party and guests also stayed here. We first went to the Sam Adams bar and was not very impressed with the bartenders but the individual who was checking ID's was very nice. After the bar we relaxed in the lobby, where I noticed how pleasant and helpful the receptionist and security guard were. The cleanliness and appearance of the hotel was top notch as well.
October 9, 2013
Rated 5.0 out of 5.0 by jhardy Great hotel
Great hotel, staff is wonderful there and very helpful, although internet speed is slow.
October 3, 2013