Rated 4.2 out of 5 by 30
Rated 5.0 out of 5.0 by Sunfire Great employees and fantastic location
My experience was the best I've had at a hotel. The employees were very knowledgeable and outgoing. Everyone was helpful. The hotel was clean and the room was quiet at night time. The bed was super. My whole experience was pleasurable and top-of-the-line.
June 4, 2013
Rated 4.0 out of 5.0 by HMR1 Improved
This hotel used to be good. It then began to need some serious attention. It looked like it was being run down to close. They have much improved the appearance and quality. Breakfast has returned nearly to its best. Room services still don't have pay tv again but the Internet is much improved with wifi working at least in my room. Initially I was put in a room that backed onto the cold drinks machine, the fridge of which made a loud a very annoying buzz in the room. They moved me without fuss but frankly no one should be put in that room until the noise issue is solved
June 1, 2013
Rated 5.0 out of 5.0 by jeffj1983 nice stay
nice hotel great bar and breakfast staff are very friendly would come
May 30, 2013
Rated 5.0 out of 5.0 by Bill357 Great Service
Everyone was very friendly and helpful. the breakfast buffet is excellent.
May 15, 2013
Rated 1.0 out of 5.0 by Augie77 No hot water! No help!
Horrible experience! We had no hot water for two days. Clogged sink. The repair man tried to fix the problem and I give him kudos for that. The staff lied about "help on the way", etc. We moved to another hotel where the service was excellent and the water HOT! I will never stay at a Holiday Inn again. We`ve contacted the head office in CT
April 30, 2013
Rated 5.0 out of 5.0 by Genesis Great Package
I am a big fan of Samuel Adams and saw the "Sam Adams Getaway" package available at this location so I had to give it a shot. The staff went above and beyond to make my stay memorable, I travel quite a bit and this was by far the best customer service and accommodations were the best I have stayed at. I would highly recommend this property to anyone staying in the area
April 24, 2013
Rated 5.0 out of 5.0 by GuitarLuther Staff & Service
The staff and service at this HI makes it the best that I stay at across the country. They never fail to make me feel welcomed and I feel of them as I do my own friends. Repeated stays at this HI over the past 6 months have resulted in me being there as much if not more than my own home. Because of this they treat me as one of their own, be it a smile and a quick name recognition or time out for more lengthy conversation. Keep up the great service..............................
April 16, 2013
Rated 5.0 out of 5.0 Always Great!
I have stayed at this hotel many times. The staff is always helpful, friendly, and smiling. The rooms have always been clean and comfortable. This is a great hotel with a great staff!
April 12, 2013