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Rated 4.1 out of 5 by 333 reviewers.
Rated 4.0 out of 5.0 by Customer Service All staff were very customer friendly throughout my staff. February 11, 2016
Rated 2.0 out of 5.0 by Great Service. Mediocre Accommodations. Employees did a great job from registration to check-out. The hotel is dated (worn and dirty carpet, worn and dated furniture and fixtures) and, for the price, not the greatest value. The door did not fit properly, letting light and sound in from the hallway. The bed was very comfortable; the pillows -- not as much. February 9, 2016
Rated 5.0 out of 5.0 by My wonderful stay and service I would love to express my gratitude for the service that I encountered during my first stay at your location. First impressions go a long way and are often remembered. I had the pleasure to meet two wonderful young women by the names of Ms. Megan and Ms. Rachel. Upon entering the Holiday Inn Conference Center in Lehigh Valley, I had nothing but great respect for those women. They were both the best reservation specialists that any establishment could endure. I really enjoyed my check -in process. They were very courteous, patient, helpful, hilarious, and most of all professional. You can't ask for a better pair of reservation specialists. The Hotel is very attractive. Starting with the lobby which is very spacious. The rooms are also 5 stars. The bed was very comfortable, the bathroom was pleasingly clean, and the floor was very satisfying also. I couldn't find anything that I was disappointed with during my stay. If you're ever in the area, this is the place to visit. February 4, 2016
Rated 4.0 out of 5.0 by Good Value and Great Bar Good value and location. Sam Adams themed bar is great! January 30, 2016
Rated 3.0 out of 5.0 by OK Rooms could use some updating as bathrooms are older. TV channel selection seems limited. Entrance ways are smoking areas and smelly. January 25, 2016
Rated 1.0 out of 5.0 by Be Prepared to hike to your room I stayed at this facility for a conference I was attending. The room was clean and comfortable but the parking to even get to the front of the hotel is at least 100 yards. Then another hike to get to your room. There are only two entrances so either way you have a long walk. There is a full menu at the bar area (restaurant closed) but noone tells you that when you check in. The food was good and reasonably priced. I only gave this facility a bad review because of the parking. January 24, 2016
Rated 5.0 out of 5.0 by comfortable bed and reat stop off we were driving home and got caught in a snow storm so we had to pull off. We saw the Holiday Inn sign and went right there as we always have good service at Holiday Inn. Even though we had no reservation the guest services had something available and at a reasonable price. Upon checking in we received coupons for free breakfast, and nice cold water- which was great as we were parched. Service and food were great and the bed nice and soft. Thank you! January 19, 2016
Rated 5.0 out of 5.0 by Allentown-I-78 (Lehigh Valley) Superb stay and I was actually greeted by name upon arrival- although my arrival was after 11:00 pm January 15, 2016
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