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Rated 4.2 out of 5 by 117 reviewers.
Rated 5.0 out of 5.0 by Great Service and enjoy moments The hotel was very clean and the staff very nice with all my family. August 14, 2014
Rated 4.0 out of 5.0 by Business Stay Stayed for a week while working very nearby. I was pretty much only at the hotel to sleep, shower and eat breakfast. Our company has an agreement to include their restaurant buffet breakfast (normally $12.95). I was very disappointed in the quality and selection of their buffet. Also felt as though I was disturbing the one wait staff when I arrived. It was remarkably disappointing. The room was functional, but a bit dated. Not a big deal. Because of my IHG membership, I was supposed to be able to use their member lounge, but it was being re-floored and never opened during my stay. The air conditioning worked well, but it had to be running constantly, that was a bit annoying as it was quite loud. I would stay again, I would probably recommend it, so not totally negative. August 13, 2014
Rated 5.0 out of 5.0 by Friendly Staff The staff was extremely friendly and helpful! Very attentive and cordial. The facilities were clean and accommodating. If I had one complaint it was that the breakfast seemed to wrap up a bit early. We had an early morning appointment and returned hopeful to find a breakfast waiting but the food had already been taken away, seemingly early. August 12, 2014
Rated 5.0 out of 5.0 by Good hotel This is a decent hotel. The rates are a little high. I didn't use anything services at the hotel - just the sleeping room. August 11, 2014
Rated 5.0 out of 5.0 by Clean and comfortable Guest room were clean and comfortable. Easy to access hotel Several place to eat in the area August 9, 2014
Rated 5.0 out of 5.0 by Great service Called for an extra towel, it was there in 5 minutes. Thanks Al August 7, 2014
Rated 5.0 out of 5.0 by Great Hotel Great Amenities and Priority Perks My wife and I stayed 2 nights to experience the Drum and Bugle Corps Championship in Allentown. We found that the hotel was a great location with an easy 14 minute ride to where the stadium is located. There was a restaurant on the property, but we used our priority club access to the club room for a great Continental breakfast, drinks and snacks. Great outdoor pool. Tables outside to meet or picnic. Our room was clean, quiet and comfortable with fridge and microwave. We also took advantage of a free drink in their lounge. I definitely would go back and would enthusiastically recommend this hotel. August 7, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great staff I've stayed at this particular hotel at least 5 times. The hotel and rooms are always clean. The bed is very comfortable and the staff is always courteous, friendly and professional. I highly recommend this hotel and wouldn't stay anywhere else when visiting the area. August 5, 2014
Rated 1.0 out of 5.0 by Allentown The room smells like urine. There are fleas in the carpet. My friend had flea bites all over. August 3, 2014
Rated 5.0 out of 5.0 by Great Place with wonderful ameneties and a Great Staff The staff at this facility bent over backwards to make us feel welcome. July 31, 2014
Rated 4.0 out of 5.0 by Friendly and comfortable My stay was very nice. We were attending a church convention therefore the hotel had a lot of children. also there was a baseball tournament going on. Yes it was noisy but understandable. The room service was not my best experience, only made the bed and gave towels. The floor was never vacuum. July 30, 2014
Rated 5.0 out of 5.0 by Conference Our stay was pleasant. I felt sorry for those who did not have a credit or debit card because the vending machine only allowed cards and not cash. July 29, 2014
Rated 1.0 out of 5.0 by Not a good experience The beds were terribly uncomfortable. The mattress was so worn out with a dip in the middle. The bathroom wasn't clean, the door wouldn't shut without jiggling the handle. The food in the pub was disgusting. Our only good experience was the breakfast. It was delicious and a nice variety. July 23, 2014
Rated 5.0 out of 5.0 by Perfect nights rest Hotel was very clean and staff friendly and helpful. Was somewhat concerned due to a wedding reception being held that evening, but I never heard a sound and slept well. Would return for another visit. July 23, 2014
Rated 2.0 out of 5.0 by Staff pleasant Staff on the phone at front desk was courteous, and quite capable and accommodating. Reservations were easy- as was check out. They were well trained for customer service. July 23, 2014
Rated 4.0 out of 5.0 by Great Service We were at this hotel for a wedding this past weekend, and were impressed when we arrived at the hotel at its size and all the amenities provided. The room was clean, staff was friendly and prompt, and the breakfast service was open much later than usual hotel breakfasts which was nice because you didn't have to get up at the crack of dawn to make it. Only complaints are that the beds are really firm which made it hard for us to sleep and although we'd put the Do Not Disturb sign on our door the cleaning service came in and made the beds anyway. Overall we enjoyed our stay at this hotel and would definitely go back if we found ourselves in the area again. July 22, 2014
Rated 3.0 out of 5.0 by Check to make sure no student groups are there There were two groups of students at the hotel the first group were in the pool area til 10:00pm enjoying themselves, but the design of the hotel with a room overlooking the pool, made it very loud in our room. That was nothing compared to the group that arrived at 1:00am and were making all sorts of commotion til close to 5:00am. Even saying something to a chaperon and security that was called down twice by others. It was a horrible night, not being able to sleep due to these kids. especially given the rate that we paid which I'm sure was significantly higher than what the group was paying. we should have been able to have a quiet place to sleep. The staff was apologetic, but it doesn't make up for the lack of sleep when you have a race in the morning. July 22, 2014
Rated 4.0 out of 5.0 by Good Comfortable accommodations for those just making a pit-stop. July 16, 2014
Rated 5.0 out of 5.0 by holiday inn our stay at the holiday inn was perfect. we booked rooms for a group and we were all placed together. the rooms were clean and comfortable. we will return here in the future. July 15, 2014
Rated 5.0 out of 5.0 by Great service and good night sleep Excellent customer service. Bar food was good but not outstanding. I would stay here again. July 13, 2014
Rated 5.0 out of 5.0 by Happy and Helpful Staff It says something about a business that has happy and helpful employees. This is what I found during my visit. And since I was traveling alone, I appreciated the extra attention I received with the shuttle so that I didn't need to rely on random cabs. I am picky about how clean the rooms are kept, and my room was spotless. The general condition of the Inn was very well kept. Thanks to the whole staff for a pleasant experience. LSW July 11, 2014
Rated 3.0 out of 5.0 by Great Staff but poor breakfast The staff were great but the main thing that let the hotel down was the little breakfast room for rewards members. The choice was very limited and the room was very compact and became very busy at times reducing choice even further. This is the only Holiday Inn I have experienced this. July 4, 2014
Rated 4.0 out of 5.0 by Great Room I stayed for business and it was very business friendly. June 29, 2014
Rated 5.0 out of 5.0 by Checking in process I would strongly suggest that you purchase or rent extra luggage carts when you know a Convention is checking in and checking out. It is a great inconvenience to have to bring luggage down by hand when checking in or out. June 28, 2014
Rated 5.0 out of 5.0 by Love this hotel! I've stayed at this hotel several times in the past couple of years. The rooms are nicely appointed and clean. The staff is very friendly and courteous. It's a convenient location - easy on/off I-78. As far as I'm concerned it's the best place to stay when you're in the ABE area. June 25, 2014
Rated 4.0 out of 5.0 by Great service I had stayed previously and was not impressed. The only reason I stayed this time 1st choice was booked. This time I was favorably impressed from the time we walked in. The desk staff was attentive and extremely helpful. Saturday we had a chance to check out the Samuel Adams Brewhouse. The staff was attentive, the food was reasonably priced, well prepared with generous portions. I would stay there again. June 19, 2014
Rated 5.0 out of 5.0 by Quiet Stay great Reception My family and I were at the hotel for an overnight stay. The girl at the front desk was incredibly courteous. Very efficient check-in. We were allowed to check in early and we loved the late check-out the next day. We were on the third floor and the hotel was very quiet. All in all, a very nice stay. June 18, 2014
Rated 5.0 out of 5.0 by A leisure visit First I was scheduled in another hotel and due to circumstances beyond my control was rerouted to this hotel which was fine being a IHG Rewards Club member. I found a lot of noise due to unruly children running up and down the hallways outside my room which should have been controlled! The breakfast food was COLD and all the entries were gone and it was only 1/2 hour into the breakfast opening time which was disheartening as well as not enough staff to wait on the guests with drinks which I thought I had to obtain myself. The staff was constantly vacuuming the lobby as guests were trying to enter and exit which was annoying. June 17, 2014
Rated 5.0 out of 5.0 by A great place to stay I have stayed here a few times and the staff is always great to work with. The staff remembers you and treats you like a friend. June 16, 2014
Rated 2.0 out of 5.0 by Room not available In town for a wedding. Check in was 3pm. Room was not available. My husband and I were offered a conference room to change into our wedding attire. Upon entering the conference room, we found the employee had also offered the room to another couple whom also were attending the wedding but whom we had never met. Very inappropriate! By this time we had 20 min to get ready for the wedding as the last bus was leaving the hotel at 415. We changed in the grandmother of the brides room.Checked in after the wedding about 1130. No appologies offered. so great. June 11, 2014
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