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Rated 4.2 out of 5 by 237 reviewers.
Rated 5.0 out of 5.0 by great service, freindly staff Everything was great from the staff to the rooms, the bar was very friendly, and the service was good, July 25, 2015
Rated 1.0 out of 5.0 by Not sure we will visit a holiday inn in the future. The first room we were given was dirty, about an inch of dirt along one wall. There was no chair or sofa in room although it appeared there had been. The staff did move us to another room. Noise level was rather high. One desk staff was helpful other staff ignored our concerns. July 25, 2015
Rated 5.0 out of 5.0 by Staff was great to work with Staff went out of their way to make sure our event was success. They were very helpful with our rooms and event plans. July 24, 2015
Rated 4.0 out of 5.0 by Great bed very clean rooms and awesome staff. I think if you read my survey you get the full picture, as I said the inside staff were great July 23, 2015
Rated 4.0 out of 5.0 by Comfortable and friendly as usual The hotel always has friendly and courteous staff. The restaurant and bar staff is also friendly and courteous. July 19, 2015
Rated 1.0 out of 5.0 by Internet This recent hotel stay was very frustrating for me. As a business traveler with work that needs to be done while traveling I think the hotel needs to notify its customers when they do not have internet services available. I would have gone somewhere else. The hotel knew that they were changing providers the night of my stay and knew there was an issue, but I was not informed. I spent time trying to connect to get work done, and was told they were switching over and it wouldn't be much longer. I tried several times over the evening with work deadlines and it never came on. I told the front desk in the morning and they said sorry, but the internet providers started a back and forth and they didn't know which one they were going with at that time. That is not acceptable, and there was no compensation offered for my trouble. I travel all the time for work. I never complain about anything. This was as frustrated as I have ever been about a service related issue at a hotel, restaurant, car rental, or any service I use while traveling. Sorry, but I will be at the hotel up the street going forward. Sorry about that, but this IHG hotel just lost a valued customer. July 17, 2015
Rated 3.0 out of 5.0 by Wrong room and no coffee I recently stayed at this location with my step-daughter. I had reserved a room with two beds. When we got there we were told we had to wait, keep in mind it was 11:30PM. When we finally got our room keys about 10-15 minutes later, the room had only a king bed. Ultimately, this was fine as I was staying with family, but what if I did need a room with two beds?? When I brought this to the attention of the front desk, the response was, "Oh, sorry." That was it. We also were not told about coffee and smoothies in the morning for IHG members. I had to ask about coffee, was told we could pay at the coffee bar and only when I questioned about free coffee was I directed to the IHG members room. On a positive note, the bar and their staff were great! July 16, 2015
Rated 4.0 out of 5.0 by quick stop Easy on and off turnpike and friendly staff We often stay here when visiting family in the area. July 16, 2015
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