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Rated 3.7 out of 5 by 168 reviewers.
Rated 4.0 out of 5.0 by Clean and comfortable We have stayed here on a number of occasions and have always found the staff to be friendly and efficient, this visit was no exception. I would like to see a better choice of beers in the bar though. October 15, 2014
Rated 4.0 out of 5.0 by Comfortable Bed The Holiday Inn in Brentwood is a good hotel - the beds are comfortable October 10, 2014
Rated 4.0 out of 5.0 by Usual Holiday Inn I keep expecting to find a Holiday Inn that has a room that doesn't look a bit 'tired', but i guess I'm not going to the right places. On cleaning my teeth in the morning, as I was rinsing out my mouth, a load of sludge shot out of the tap (into my mouth!), accompanied by a hideous smell. The staff on the front desk looked very confused when I showed them a picture of it, and insisted that it was probably 'backwash'. (?!) The rest of the Hotel looked pretty good though, and I can't fault the service, but come on, update the rooms and the bathrooms! (especially the pipes and the drainage!) September 22, 2014
Rated 4.0 out of 5.0 by A OK reasonable couple of nights. Expensive food and not of a very high standard. September 22, 2014
Rated 5.0 out of 5.0 by Excellent hotel for a disabled guest. I was truly surprised at the thoughtful, kind service I received from staff members. The room was very spacious for my wheelchair and good bathroom, although I managed I would have preferred a 'walk-in' shower for easy access. The evening meal was excellent. Breakfast was self- service on cold plates which was disappointing. My 'bloomer' sandwich lunch, of which the filling was tasty, but the bread very dry. September 21, 2014
Rated 5.0 out of 5.0 by Nice hotel I would happily stay at this hotel again for a leisure break in the future September 20, 2014
Rated 5.0 out of 5.0 by Brentwood Holiday Inn Having stayed at this hotel many times in the pass, and seen this hotel go downhill with rowdy parties and young people staying, we have been staying at other hotels in the area, however we decided to try Brentwood once more. What a PLEASENT SUPRISE! The staff were friendly and very helpful, we had our three Grandchildren staying with us and the family room 143 was excellent plenty of space, clean and quiet! We had evening meal in the restaurant and tried the new special menu I had fish which was lovely, all three children had different meals these were presented on child friendly dishes and the children enjoyed the food. They loved the Chef coming to the table and talking to them. The pancakes for breakfast went down very well! i am so pleased that Brentwood Holiday Inn has made changes that are having an impact. This hotel has always been a favourite when visiting my Grandchildren. The leisure facilities and swimming pool are great for relaxing. looking forward to my next stay! September 16, 2014
Rated 5.0 out of 5.0 by Great stay Stayed at the Brentwood for 2 nights. Very pleasant and quiet hotel. Very helpful and attentive staff. Would stay there again. September 8, 2014
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