Rated 3.7 out of 5 by 205
Rated 1.0 out of 5.0 by Tmation Terrible stay
Stay started with no recognition of IHG club status, no room upgrade and no complimentary water etc.
A/C in room did not work, even in fan mode so had to open window to get some air moving. This meant the noise of the adjacent A12 was excessive in the room and we had to sleep with ear plugs in or swelter in the still air.
The bathroom sink was cracked all the way through vertically and part way round horizontally. The shower curtain was stained yellow in places and not acceptable for this grade of hotel.
The hotel room was in need of a bit of TLC and overall was looking tiered and faded.
The bar was soulless and expensive.
The only saving grace was the staff on checkout who were shocked when I told them of my experience and they were concerned that I hadn't been greeted as an IHG Platinum member. They gave me a bottle of wine for my troubles, but if this had been my first experience of an Holiday Inn I would never stay in another. Luckily I have stayed in many worldwide and this has to be the worst.
This is about my third poor experience here. Never again
December 23, 2014
Rated 4.0 out of 5.0 by The X Cat Good room and facilities
Only stayed for one night, the overall feeling of the hotel was good, everything was clean, tidy and with a relaxing atmosphere.
December 22, 2014
Rated 3.0 out of 5.0 by greenlees not good
best check into Express by Holiday Inn, they are better managed and more comfortable beds. The further south you travel, the poorer the standard in Holiday Inn from my experience
December 18, 2014
Rated 5.0 out of 5.0 by Jhtty Very clean comfortable hotel
the Hotel was very clean and comfortable. The staff were welcoming and excellent and the food was first class. Would thoroughly recommend this Hotel.
December 17, 2014
Rated 4.0 out of 5.0 by JTNC Comfortable Hotel to stay
Have stayed here many times over the years but this stay was the most relaxing and comfortable. The room was spotless and cosy. Some nice touches shower gel drssing gown slipprers etc etc. All staff were very friendly and helpful. Hope every thing is as good on our next stay.
December 16, 2014
Rated 4.0 out of 5.0 Overnight Stay
Friendly and efficient front desk/staff team in general.
December 16, 2014
Rated 4.0 out of 5.0 by Steve LB flying visit
excellent overall, albeit short, stay
December 9, 2014
Rated 3.0 out of 5.0 by abaz123 OKay experience
Room was good, food was not good compared to other Holiday Inns I have stayed in.
December 4, 2014