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Rated 3.9 out of 5 by 401 reviewers.
Rated 4.0 out of 5.0 by GREAT STAFF Great staff always willing to help, would say that I feel the cost of the hotel was on the steep side and the cost of breakfast is expensive but that said the quality of the breakfast is good, Lunch menu gets a little boring after a while cannot remember the last time the options changed as use the conference monthly and sometimes inbetween meetings. April 26, 2016
Rated 5.0 out of 5.0 by Regular business stay The most positive aspect of the hotel are the staff; always polite and friendly. My only criticism of the hotel would be that in my opinion it requires a bit of a reestablishment. Some of the rooms are starting to look a bit shabby. Generally a well good place to stay April 26, 2016
Rated 3.0 out of 5.0 by Ok Decent hotel, facilities and staff. Room appeared dated, and although comfortable appeared to smell of smoke April 25, 2016
Rated 5.0 out of 5.0 by Great stay; hassle free excellent booking process; great room; clean, airy and bright; excellent staff; overall brilliant stay April 20, 2016
Rated 4.0 out of 5.0 by Nice getaway Staff was welcoming, just felt needed a little updating. April 18, 2016
Rated 5.0 out of 5.0 by A good stopover We were going to a funeral and had a 460 mile round trip, so we travelled the day before, and stayed here so that we were within easy distance of the church and would be fresh for the service. We had a good night's rest and arrived at the funeral in plenty of time - just what we needed to do. April 18, 2016
Rated 3.0 out of 5.0 by A rather sub-standard HI hotel I went to have a 'girlie' day with my daughter. Room was a little smaller than I usually have. Bathroom sink plug hole needed changing as had rust around ring and room was a little small to manoeuvre in. Very disappointed with the leisure services. When you walk out into the pool area, you are confronted with the outside of the pool a 'browny' colour. This was very off putting as you could see that it was once white. The holes in the pool churning out warm air were all brown and rusty looking and the grouts were also brown. The same experience was found in the jacuzzi. I personally could not stay at this hotel again as it's sub-standard for me, but I can imagine alot of people would not be phased by it's poor state. Let me know when it has been refurbished and I shall return. April 12, 2016
Rated 5.0 out of 5.0 by Really friendly and welcoming staff Whilst the building reflects the era in which it was built, this is a great place. The location is convenient for the M25 and Brentwood town centre. The staff were really great when we arrived. We received a welcome glass of wine each plus a bottle of water and a Mars bar! The buffet breakfast had most things you could wish for plus the option to order other items (I requested porridge and received a generous bowl within a few minutes). There is a 14 metre pool which has great opening hours. The pool is a little tired but the guy on the health club reception was really helpful and the whole place is spotless. All the staff that I encountered were very polite and friendly including housekeeping who always threw themselves to the side of the corridor when I passed!! April 11, 2016
  • 2016-04-28 T12:57:32.741-05:00
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