Rated 3.4 out of 5 by 99
Rated 3.0 out of 5.0 by KayBee2410 OK - But that's all!
Our stay was 22nd Feb. The room on arrival was freezing in spite if an additional mobile radiator. No means of heating the bathroom either. Very firm mattress. Noisy thanks to close proximity of TOWIE nightclub a short distance away! Quite a few young clubbers use this hotel! Drinks pricey. Breakfast OK - usual full English with bullet eggs! Wouldn't go back other than we were exhibiting at a show on the Sunday!
February 26, 2014
Rated 5.0 out of 5.0 by HR54 Holiday Inn - Same Hotel, Different Locations!
Well located just off the M25 with plenty of car parking space, even when busy! Staying for 2 nights on business.
Welcome at reception was excellent. Debbie was clear and comprehensive in describing the set up and amenities of the hotel.
Room was clean, comfortable and no apparent noise from other guest.
Night 1 saw the bar staff under a little pressure from some guest as they had run out of some drinks. Unfortunately, the same was on Night 2, with different staff who appeared unconcerned. This has been experienced in other HI hotels; 1 night may be understandable but 2 nights without restocking is unacceptable!
The bar area is spacious and inviting which is a shame when the choice of drinks is limited.
The restaurant is modern, but more akin to a café bar than a dining area. A little too small and too many pillars with long bench seats, which means little space between you and other guest. Breakfast the next day was a bit of a squeeze at peak time! Staff generally amenable, with Craig more on top of the customer service aspect, he appeared as if he really did care about the guest!
Overall though a positive visit. Just need to get on top of the restocking of bar products policy.
February 24, 2014
Rated 5.0 out of 5.0 by Soojon Great reception team
Fantastic welcome from a friendly team. This was just a short overnight business stay but you made me feel comfortably at home as soon as I arrived. The Friday Crunchie made me laugh. Thank you.
January 27, 2014