Rated 3.4 out of 5 by 87
Rated 5.0 out of 5.0 by Trevlisa1 Our weekend
Twice we have visited this hotel, our biggest thank you would be to the restaurant staff Sue, greeted us with a world of knowledge along with Brenda they made us feel like Royalty .
The service they provided was with experience and a warm welcoming smile lovely people.. Maybe they should go around the hotels training the younger staff..
We'll done holiday inn Brentwood
From a Londoner now livening in Norfolk
Shame the pool was closed .
December 12, 2013
Rated 3.0 out of 5.0 by jackie56 waiting staff
we had a three course meal here and the waiting staff were terrible. Extremely rude and grunted in answer to any questions! we asked for a roll with our soup and was told we were only allowed a roll before the meal started. When they came round with a cup of tea, it was only half a cup. When my husband asked the waitress to fill it up, she said she would give him another cup.He said he didn't want another cup, just one full cup. She sneered at him and grunted. Would definitely not recommend eating there
December 11, 2013
Rated 1.0 out of 5.0 by Delightful28 Never again
Rooms should be clean. For well over £100 per night, rooms should be clean. Is it really necessary (or appropriate) to demand £5 PER HOUR for Internet access in a room costing WELL over £100 per night? A room with cleanliness issues, at that! Never again.
December 4, 2013