Rated 4.3 out of 5 by 113
Rated 4.0 out of 5.0 by Tex-an Nice Stay
Nice rooms - comfortable beds. clean bedrooms, lobby.
Breakfast was good.
August 14, 2014
Rated 5.0 out of 5.0 by JJAMN Middle Of The Night Hospitality
Arrived in the middle of the night with 3 children. We were exhausted and ready to sleep. Service at the front desk was fast. We were offered snacks since it was so late, but declined. The room was very clean.
August 9, 2014
Rated 5.0 out of 5.0 by VibesMo Another great stay
We have spent the last 8 years with you during the Gathering of the Vibes Festival. Staff is always wonderful and accomadating and so friendly and helpful. Sad that the hotel shuttle usually provided was noticeably absent this year. Look forward to our stay each year!
August 8, 2014
Rated 5.0 out of 5.0 by Chief Talkatoomuch Rest stop
After driving 12 hours from Norfolk, VA. Having heavy traffic on the New Jersey turnpike and heavy traffic going into Brooklyn to drop off our guests from England, ran out of energy and being handicapped was getting to tired to drive. Bridgeport made the ideal place to rest for the night.
August 7, 2014
Rated 4.0 out of 5.0 by Armdanger Great Place to Stay for Vibes
If you are going to Gathering of the Vibes and don't want to camp this is the place to be. The Vibes arranges shuttle service so leave the car in the parking garage and enjoy the event.
The only downside to this hotel is the Restaurant/Bar. The service is very poor. The bartender is slow, the food service even slower.
Breakfast was fine, just don't go for dinner.
August 7, 2014
Rated 2.0 out of 5.0 Bad overall mangement
Food is great but no fridge in the rooms. I was told after ordering a ton of room service that there was no microwave in the whole hotel. I had to throw out my food. Also there are no safes in the rooms. I was told after the fact that breakfast was included. The hotel entrance was filthy. I asked for Michelle the manage 3x and never got her. She was busy planning her vacation. I have filed a complaint with corporate.
August 7, 2014
Rated 1.0 out of 5.0 by Screven Has management changed?
My son and I go to the big Gathering of the Vibes festival every year in Bridgeport. We always stay at the Holiday Inn and have been pleased with it for the last 5 years.
Not this time.
We usually get there early so we can get to the concert field as soon as possible. I know we are ahead of the usual check-in, but the staff has always been flexible and worked it out that we can usually check-in if we don't mind waiting a little while. This time the staff said they would have the room ready in a little while. We went to get some lunch and came back and were surprised the room wasn't available. We were repeatedly told it would be ready in "a few minutes." We waited just short of 3 hours!!
The next morning, we went downstairs expecting the usual breakfast buffet. Closed. How does it make sense to close a buffet that still has food on it and make us order the same food off the menu. You could sya the buffet stops being replenished at such and such a time. The way you are doing it costs you more! The service was so slow. It took us an hour from the time we sat down until we left. One of the waitresses apologized for the service or lack thereof.
Our room was freezing cold and the thermostat would not change the temp even when adjusted.
Lastly the bus shuttle service was totally disorganized. The hotel had outsourced it to another company but you picked the wrong folks. Busses didn't appear when promised - it was a mess.
The hotel was so different this time it made us wonder. Have you changed management? If so, it was a mistake.
Let is know if you intend to do anything about any of this so we can decide where to stay next year.
August 7, 2014
Rated 4.0 out of 5.0 by Michael.58 Friendly Front Desk Staff
We stayed at this Holiday Inn during the music Festival Gathering of the Vibes. I added onto the front end of my original reservation, and while the national reservation people booked me at higher rate for those days, the front desk staff member changed my rate to the discount for that additional part of the stay without any prompting from me. It made me feel very cared for.
The room was always clean, except for the time that my wife tried to talk to the housekeeper about not changing the linens. My wife clearly confused the poor housekeeper who thought we did not want her to enter the room. She did leave a bag with fresh towels and toiletries outside the door.
the buffet was very tasty and refreshed regularly. the staff were challenged to keep the coffee flowing, but I think buffet staff are more bus staff than waiters.
the desk staff stepped in again on our last day offering to hold our bags for the 10 hours between check out and putting the bags in the car.
Overall, a very satisfactory experience. And, I loved the complimentary USA Today's
My experience was positive and I would stay there again.
August 6, 2014