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Rated 4.3 out of 5 by 126 reviewers.
Rated 5.0 out of 5.0 by Wonderful Hotel My stay at this hotel far exceeded my expectations. The staff bent over backwards to meet my every request and desire. The room was fantastic. The shuttle service made me feel like a VIP. The breakfast buffet was wonderful. It was one the best hotel stay experiences I've ever had. September 3, 2014
Rated 5.0 out of 5.0 by Helpfull staff seemed always available Interesting to use card key to activate the elevator at the ground floor. Probably needed though, did have an "outside" person washing up in the restroom near the first floor restaurant one of the days I stayed. Otherwise excellent security, always helpful staff. Comfortable bed although I prefer a bit harder mattress-but that's just me. August 30, 2014
Rated 3.0 out of 5.0 by Below Average Repeat visitor to this hotel, primarily because it is the only hotel in town. Will seek other lodging for next visit. August 30, 2014
Rated 4.0 out of 5.0 by Nice for the area! Only problem I can speak to is the number of people looking for handouts every time you go in and out the hotel. Should have security staff. Otherwise a great place. August 27, 2014
Rated 2.0 out of 5.0 by Not as expected.... When I've stayed here in the past, I typically have a good experience yet this time I was not only disappointed with the response from the staff, but not given any particular consideration for a cancelled flight. Even a one hour extension of my room (my request to hotel staff) left me inconvenienced by a stone cold desk staff. Disappointed to say the least. No acknowledgement for my IHG status either. It felt as though my using points was frowned upon. Fortunately, there are plenty of competitors next time around. August 26, 2014
Rated 5.0 out of 5.0 by Always a great stay! I frequently travel to this area and always stay at this hotel. Staff is friendly, hotel is clean. Rooms are nice, fresh and clean. The bar area has good food for dinner. Stay is always pleasant. August 25, 2014
Rated 5.0 out of 5.0 by Fantastic staff and a great hotel value Tremendous, friendly and courteous staff throughout hotel (with Front Desk personnel among the nicest people I have met in my career) with clean and comfortable rooms at a fair price.What more could you possibly want? I will return again and again in the future!! August 23, 2014
Rated 5.0 out of 5.0 by Super service and comfy room! I normally wouldn't stay at a Holiday Inn based on past experiences but since this hotel was the "only game in town" and offered a great rate for ComiCONN, I booked a room for 8/15 and 8/16. My step-son and I were quite happy with the décor and cleanliness of the hotel, and the extremely courteous staff. It was a nice touch that the hotel was decorated for ComiCONN. Minor complaints: room pillows were listed as "firm" but were quite soft, it took forever to get hot water for the shower, and trying to get the thermostat to cool the room was a minor issue. The only "real" complaint I have is that the restaurant was dirty and understaffed for a Saturday morning. It took nearly 10 minutes to get a second cup of coffee. I gave up waiting for a bottle of ketchup and just borrowed one from a guest three tables away from us. The food for breakfast and dinner was very good though. And the service at dinner was much, much better. Overall, it was a great weekend and I would stay here again as well as give Holiday Inn a second look in other locations. August 23, 2014
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