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Rated 4.5 out of 5 by 124 reviewers.
Rated 5.0 out of 5.0 by Great service from start to finish Arrived very early (11am) as a party of Four requiring Two rooms. Great reception, rooms ready and able to "move in" straight away. Very comfortable rooms tailored to our specific requirements. Decided to eat in at the restaurant Saturday night. Food quality and Service exemplary. There was an issue with the meals, however the manner in which it was handled was discreet first class and made the whole stay exceptional. First class, hotel and staff, who have a great attitude to making the Customer welcome. November 6, 2013
Rated 5.0 out of 5.0 by Regulars stayer -always made welcome Great staff who remember you and are always genuinely welcoming. Facilities and location are first class with food in the restaurant excellent. November 5, 2013
Rated 5.0 out of 5.0 by Good location Excellent customer service.Good breakfast.the best hotel you will find in this area November 2, 2013
Rated 5.0 out of 5.0 by SPOT ON I live local to the hotel but decided on a night out with my wife. We arrived and checked in within minutes and were made to feel as if we were royalty. I may be a platinum member but either way all guests are made to feel welcome. We didn,t dine there but I have done before and the food is superb. The bar staff are great and nothing is to much trouble. The rooms are very clean,comfortable and spacious.(i had exec room). The staff are very keen to tend to anything you require and will help you in any way. Check out was effortless, and took only a few minutes. Whether you are staying on business or for pleasure, the settings are stunning, staff helpful and you will surely enjoy your stay. I rate this hotel highly. October 30, 2013
Rated 5.0 out of 5.0 by Excellent facilities, comfortable accommodation, friendly staff (most important) and good food. I was looking for a hotel which gave me peace and quiet with all the homely comforts.. I was so pleased to find the Holiday Inn as this had all the right ingredients.. Firstly, I found the first contact with the Receptionist to be particularly warm and friendly. Then, I was taken to the room with assistance with the suitcases. The room was decorated in lovely lemon and blue colours , extremely light which certainly enhanced my stay together with it being very comfortable and good bathroom facilities. All the staff I encountered were so friendly including the Receptionist , waiting staff, pool attendant and the cleaners. I found one gentleman who was cleaning the rooms to be particularly friendly and most accommodating. I was particularly happy to find the Yorkshire spirit was predominant in this Hotel which certainly added to this experience. I dined in the restaurant and was shown a very tempting spread of olives, oil and a good selection of breads to tempt my pallet.. I chose a delicious starter of a homemade soup with crusty brown bread, tender lamb chops on a bed of potatoe (again delicious) and finally finished off with a delectable pudding. I used the swimming pool which was wonderful and certainly helped me to relax. The sauna, steam room and gym facilities were excellent too. I would like to compliment the Manager of the Hotel for this most enjoyable stay which helped me in my hour of need. I will recommend the Holiday Inn to my friends and family and look forward to my return in the future. Thank you to all concerned in making my stay a very happy one and may you continue to thrive in your business. October 30, 2013
Rated 4.0 out of 5.0 by Good Feel and good staff The feel of the hotel is relaxed and yet professional with attentive staff on the Front Desk and the restaurant. October 21, 2013
Rated 5.0 out of 5.0 by I have stayed 4 nights a week for 17 months this hotel is a home from home for me ans a number of colleagues. The staff are fantastic. Especially Heath and Will in the bar and all the front desk team who are very helpful and friendly. The chef offers to cook requests and has done some great buffets for events October 18, 2013
Rated 5.0 out of 5.0 by Excellent mid week stay I stay at holiday inns quite a lot and this hotel is right up amongst the best of them. When I arrived all my check in details were ready and waiting always nice to get checked in efficiently after a long trip along the motorway. Room was spacious and clean, food was very good with prices you expect in a hotel. Overall a very pleasant few days spent in a lovely hotel. September 23, 2013
Rated 4.0 out of 5.0 by Comfortable Lovely and comfortable, staff helpful. Good facilities. September 12, 2013
Rated 2.0 out of 5.0 by Food Poor Had to pay £11 for a very poor breakfast. Served tea in a mug with o t.bag left in, no teaspoons on table. Coffee undrinkable. Also no water at all in room. Would not recommend! Overpriced for what it is. September 11, 2013
Rated 4.0 out of 5.0 by A hidden gem When I booked Leeds Brighouse, I didn't expect anything special, as it was just a motorway booking for me on my way to somewhere. So when I saw it on the hillside I was really pleased - it is a very attractive hotel set around trees and countryside with excellent views (especially from the pool). Standards of rooms etc were as one would expect from a Holiday Inn (and I DO expect it, which is why I use them) However, my experience was tainted by the fact that the receptionist did not really welcome me - I smiled on entry but no return smile, and quite an acidic check in, reminding me that I wasn't yet an elite member, when I asked for free internet -- which I had had in the previous two Holiday Inns I had stayed in, in August. Please, receptionists, remember that you are the first person to welcome people to a hotel, and if you don't make a proper welcome, it taints the overall experience! September 4, 2013
Rated 4.0 out of 5.0 good A good weekend, the gym, the food, the staff,and the rooms are excellent, to sum up I will go back September 2, 2013
Rated 4.0 out of 5.0 by Rooms excellent. bar expensive, breakfast area not enough staff. On arrival which was 45 minutes late i was told the room was not ready. We were asked to wait in the bar area while the room was being cleaned. The staff had been very helpful when i booked the room so i just put this down to a minor issue although while checking in the staff member could have just briefed me as to the where the breakfast room and pool were located. The breakfast room seemed to have staffing problems one day there four helpers the next day only one and the following day there was a vast improvement, there were two hence i have rated staff and sevcice as average.The pancake machine was popular with the children.The breakfast menu was sufficient for you needs. Overall a pleasent stay at this venue with the rooms being good value but the bar was expensive. August 29, 2013
Rated 5.0 out of 5.0 by Great location Having visited this hotel on three previous occassions we spent two nights again recently. The hotel is well located with excellent facilities. The staff are a great asset. August 28, 2013
Rated 5.0 out of 5.0 by overall stay was the best Everything about holiday inn was at a very high standard !!! Food was high quality!! Room was top standard and the staff were very well presented and talked to you as an equal. August 23, 2013
Rated 5.0 out of 5.0 by Really good experience for both grownups and kids! We had a really great stay at the hotel. For us the location allowed us to both visit nearby friends and explore the locale very easily. If you want to explore that part of Yorkshire, stay here! We had two small grandchildren with us so the swimming pool proved a big hit. It was also a nice bonus to get the 'kids eat free' rebate on the food bill. The breakfasts were excellent with some nice fruit. The pancake machine was also popular - and not only with the children! Our rooms were lovely too and the bed was very comfortable over the three nights we stayed. Do I have any complaints?....hard to think of any....but oh yes... the wifi was extra so I have checked only 4 for 'value'. August 22, 2013
Rated 5.0 out of 5.0 by Good value for money We meet friends for a soul night out in Brighouse and we all stay over. Nice rooms with balcony. Get a good sleep. Staff very welcoming. Be back next month. August 20, 2013
Rated 4.0 out of 5.0 by Relaxing break Having stayed here 10 years ago we thought we would revisit and were not disappointed. Room was large, clean and comfortable with good sized, clean bathroom. Bar area is spacious with friendly staff and good service, bar food was good, drinks were a bit pricey! Swimming pool was very nice and well maintained. August 18, 2013
Rated 5.0 out of 5.0 by Always great My favourite hotel. Staff are always terrific. Swimming pool a great bonus. August 17, 2013
Rated 5.0 out of 5.0 by Excellent Hotel to Rest, Relax and enjoy the facillities. We have stayed at this Hotel on numerous occasions over the past few years and have enjoyed all aspects of this friendly Holiday Inn, from the professional Personnel, facilities, leisure complex and catering. Will be staying again. August 16, 2013
Rated 5.0 out of 5.0 Best Holiday Inn Hotel I have stayed so far! I use Holiday Inns most weeks working away. What I must say is that my recent stay in Leeds was the best ever. Great place, great staff, lovely room and superb food! August 13, 2013
Rated 3.0 out of 5.0 by Wedding night When we arrived a wedding was in full swing and the room we had been allocated was right across the courtyard it was so loud we could not hear the tv even with the windows closed. When we complained we were moved straight away to another room that was much better. We also got upgraded which was nice. The staff in the resturant were very nice but reception seemed to be short of staff as there was long periods when nobody was actually behind the desk- a new experience for me at a holiday inn. Trays of leftovers were at the bottom of the stairs complete with empty vodka bottles, I assume from room service. Several members of staff walked past but they took several hours to be cleared. August 9, 2013
Rated 5.0 out of 5.0 by fantastic stay,we were made very welcome it was our first time with holiday inn, although as a child we used to stay with you in Zululand, South Africa and i must say we had an excellent stay with you in your hotel and will definitely use you on our next stay when we come back to Yorkshire again. August 6, 2013
Rated 5.0 out of 5.0 by Good Location & Friendly Staff I recently stayed at this hotel while working away from home. This hotel is in an ideal location for the Brighouse Industrial Estate which is just across the road. Staff were very nice and friendly at all times, more so when my room card wouldn't work. Food from the bar was good but a touch on the expensive side. Would definitely stay here again. August 5, 2013
Rated 5.0 out of 5.0 by Wonderful Experience! We as a family of 4, 2 adults & 2 children (11 & 8), have stayed at this hotel around 6 times now when we visit family in Halifax. We keep coming back as we know the room is spacious, clean & very comfortable! The staff are helpful and professional and the food is wonderful too - especially the buffet breakfast! The main draw for us is the pool & leisure facilities. The kids love going for a swim, then a jacuzzi and even a few minutes in the sauna! The courtyard is lovely for a relaxing cuppy or drink in the sunshine and overall a very family friendly hotel. We will be back time and time again - thank you! July 5, 2013
Rated 5.0 out of 5.0 by 1st Class Hotel We stay at the Holiday Inn Leeds Brighouse whenever we get the opportunity. The service, friendliness of Staff, cleanliness throughout, comfort of bedrooms and quality of food is excellent. Would highly recommend this venue for all special occasions. July 2, 2013
Rated 5.0 out of 5.0 by Great Staff Great hotel to come always welcoming food good rooms always spotless June 18, 2013
Rated 4.0 out of 5.0 by Work A nice hotel with very friendly staff in a good location. Karen and the breakfast staff are 1st class June 6, 2013
Rated 5.0 out of 5.0 by Outstanding service in a wonderful hotel I have stayed in many Holiday Inn properties, previously, but this is by far the best. Without exception, staff were helpful, friendly, and keen to do as much as possible to ensure that my stay was good. The hotel looked fairly modern, and was in excellent condition. My room was large, clean, and well-appointed. The swimming pool was excellent, and the perfect preparation for the excellent breakfast. If I was in need of accommodation in the area again, I would have no hesitation in staying here again. May 31, 2013
Rated 5.0 out of 5.0 by great holiday I stay here a lot - by choice, a great holiday, fab friendly staff and lovely accommodation. wonderful swimming pool. May 28, 2013
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