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Rated 4.4 out of 5 by 111 reviewers.
Rated 5.0 out of 5.0 by Great location Having visited this hotel on three previous occassions we spent two nights again recently. The hotel is well located with excellent facilities. The staff are a great asset. August 28, 2013
Rated 5.0 out of 5.0 by overall stay was the best Everything about holiday inn was at a very high standard !!! Food was high quality!! Room was top standard and the staff were very well presented and talked to you as an equal. August 23, 2013
Rated 5.0 out of 5.0 by Really good experience for both grownups and kids! We had a really great stay at the hotel. For us the location allowed us to both visit nearby friends and explore the locale very easily. If you want to explore that part of Yorkshire, stay here! We had two small grandchildren with us so the swimming pool proved a big hit. It was also a nice bonus to get the 'kids eat free' rebate on the food bill. The breakfasts were excellent with some nice fruit. The pancake machine was also popular - and not only with the children! Our rooms were lovely too and the bed was very comfortable over the three nights we stayed. Do I have any complaints?....hard to think of any....but oh yes... the wifi was extra so I have checked only 4 for 'value'. August 22, 2013
Rated 5.0 out of 5.0 by Good value for money We meet friends for a soul night out in Brighouse and we all stay over. Nice rooms with balcony. Get a good sleep. Staff very welcoming. Be back next month. August 20, 2013
Rated 4.0 out of 5.0 by Relaxing break Having stayed here 10 years ago we thought we would revisit and were not disappointed. Room was large, clean and comfortable with good sized, clean bathroom. Bar area is spacious with friendly staff and good service, bar food was good, drinks were a bit pricey! Swimming pool was very nice and well maintained. August 18, 2013
Rated 5.0 out of 5.0 by Always great My favourite hotel. Staff are always terrific. Swimming pool a great bonus. August 17, 2013
Rated 5.0 out of 5.0 by Excellent Hotel to Rest, Relax and enjoy the facillities. We have stayed at this Hotel on numerous occasions over the past few years and have enjoyed all aspects of this friendly Holiday Inn, from the professional Personnel, facilities, leisure complex and catering. Will be staying again. August 16, 2013
Rated 5.0 out of 5.0 Best Holiday Inn Hotel I have stayed so far! I use Holiday Inns most weeks working away. What I must say is that my recent stay in Leeds was the best ever. Great place, great staff, lovely room and superb food! August 13, 2013
Rated 3.0 out of 5.0 by Wedding night When we arrived a wedding was in full swing and the room we had been allocated was right across the courtyard it was so loud we could not hear the tv even with the windows closed. When we complained we were moved straight away to another room that was much better. We also got upgraded which was nice. The staff in the resturant were very nice but reception seemed to be short of staff as there was long periods when nobody was actually behind the desk- a new experience for me at a holiday inn. Trays of leftovers were at the bottom of the stairs complete with empty vodka bottles, I assume from room service. Several members of staff walked past but they took several hours to be cleared. August 9, 2013
Rated 5.0 out of 5.0 by fantastic stay,we were made very welcome it was our first time with holiday inn, although as a child we used to stay with you in Zululand, South Africa and i must say we had an excellent stay with you in your hotel and will definitely use you on our next stay when we come back to Yorkshire again. August 6, 2013
Rated 5.0 out of 5.0 by Good Location & Friendly Staff I recently stayed at this hotel while working away from home. This hotel is in an ideal location for the Brighouse Industrial Estate which is just across the road. Staff were very nice and friendly at all times, more so when my room card wouldn't work. Food from the bar was good but a touch on the expensive side. Would definitely stay here again. August 5, 2013
Rated 5.0 out of 5.0 by Wonderful Experience! We as a family of 4, 2 adults & 2 children (11 & 8), have stayed at this hotel around 6 times now when we visit family in Halifax. We keep coming back as we know the room is spacious, clean & very comfortable! The staff are helpful and professional and the food is wonderful too - especially the buffet breakfast! The main draw for us is the pool & leisure facilities. The kids love going for a swim, then a jacuzzi and even a few minutes in the sauna! The courtyard is lovely for a relaxing cuppy or drink in the sunshine and overall a very family friendly hotel. We will be back time and time again - thank you! July 5, 2013
Rated 5.0 out of 5.0 by 1st Class Hotel We stay at the Holiday Inn Leeds Brighouse whenever we get the opportunity. The service, friendliness of Staff, cleanliness throughout, comfort of bedrooms and quality of food is excellent. Would highly recommend this venue for all special occasions. July 2, 2013
Rated 5.0 out of 5.0 by Great Staff Great hotel to come always welcoming food good rooms always spotless June 18, 2013
Rated 4.0 out of 5.0 by Work A nice hotel with very friendly staff in a good location. Karen and the breakfast staff are 1st class June 6, 2013
Rated 5.0 out of 5.0 by Outstanding service in a wonderful hotel I have stayed in many Holiday Inn properties, previously, but this is by far the best. Without exception, staff were helpful, friendly, and keen to do as much as possible to ensure that my stay was good. The hotel looked fairly modern, and was in excellent condition. My room was large, clean, and well-appointed. The swimming pool was excellent, and the perfect preparation for the excellent breakfast. If I was in need of accommodation in the area again, I would have no hesitation in staying here again. May 31, 2013
Rated 5.0 out of 5.0 by great holiday I stay here a lot - by choice, a great holiday, fab friendly staff and lovely accommodation. wonderful swimming pool. May 28, 2013
Rated 5.0 out of 5.0 by Excellent Hotel I have stayed many times at this hotel on Business and Pleasure. The Hotel is Pleasant, the Staff are great, nothing is too much trouble. The Rooms are spacious and very clean. I always great Upgraded straight away as a Priority Member without any fuss. All staff are very helpful and curtious Will stay many times more. Well done to all Darren May 1, 2013
Rated 4.0 out of 5.0 by Helpful staff, spacious room We stayed at this hotel for 2 days recently to use as a base whilst visiting the peak district. Our room was very spacious and well appointed. When asking Heath the barman directions to Skipton he typed out instructions which were idiot proof and we arrived there without a hitch. All the staff were very helpful, and special mention must go to Luke, he has the patience of a saint, one of the guests who we sat on the next table to at breakfast on both days was extremely demanding and his accent was not easy to understand but Luke took it all in his stride and was very professional (as were all the staff who dealt with this guest). Breakfast was very nice and had plenty choice. Very pleasant stay indeed. April 26, 2013
Rated 5.0 out of 5.0 by Fabulous welcome! What a great place to stay in West Yorkshire, very convenient to all major towns. The staff were fantastic, nothing too much trouble and friendly smiles all the time. So well trained! The decor hasn't changed that much in twenty years but it doesn't matter at all. It is all kept spotlessly clean. Guests are made to feel at home right away. The room was enormous, comfy beds and terrific amenities. We must admit to being a bit worried when we saw a big wedding reception there on Saturday night but it was kept well out of the way and we didn't hear a single noise! Food great and a real bargain too. We really enjoyed our stay. Thank you. April 22, 2013
Rated 5.0 out of 5.0 by Kindly personnell Very friendly personnell Good leisures, But unfortunately, during my last week spent in HI Leeds, You doublecharged a dinner to my bill. So I' ve payed one dinner in the restaurante, and in the same evening, You carged on my bill a dinner in a bar in addiction. Yes, you've well understand, I've payed two dinner in same day. I've payd without any checking......... Trusting on HI.......... Ciao Paolo April 17, 2013
Rated 5.0 out of 5.0 by Excellent Hotel with good facilities The hotel location is just off the M62, yet there is no noise from the motorway. Reception is large and spacious and I was greated as a platinum priority club member. The rooms are large, clean and well maintained . The restaurant is also large with very helpfull staff. There was a new waiter there this visit who didnt quite know what was on draft from the bar and had to go back a couple of times, but give him his due, hed did it with a smile and was most helpfull. Breakfast was also a good experience with helpfull staff and a fantastic selection. Even a pancake maker this time, thats new :-) The Bar area is also large, very clean and with a friendly helpfull Bar Man. There are also Pool and Gym facilities which I didnt use this time but are also very nice. In Summary, an excellent hotel with fantastic staff. I would definately recommend this hotel April 13, 2013
Rated 4.0 out of 5.0 by m62 view Good location; just a pity that the internet is not free March 29, 2013
Rated 4.0 out of 5.0 by Good view of the M62 You can see it but not hear it. Rooms are as you would expect. The food is ok, go for the meal deal. If you want or expect free wifi - go somewhere else. March 21, 2013
Rated 5.0 out of 5.0 by Comfortable bed and really friendly staff I really enjoyed my stay, The hotel very clean and tidy March 8, 2013
Rated 4.0 out of 5.0 by Good location Just off the M62. Good facilities and good service. Meal deal voucher is good value March 7, 2013
Rated 4.0 out of 5.0 by Location and comfort very good This hotel is the best in Yorkshire. Yes it isnt boutique, Yes it isnt super luxury however., I think this hotel is good because: Location is great - no hassle finding it and if you are up and off on business or leisure you can be back on the motorway in seconds.. Food - good value for money and arrives at the room promptly Comfort - yes clean and tidy room Internet - bit expensive - considering you can pop to the local Costa Coffee and get free access for the price of a £ 1.99 coffee. Perhaps the lobby or lounge should be free - especially if you are a IHG member. Come back - Yes I will come back next time I am on business in Yorkshire which will be most months this year and will recommend Brighouse Holiday Inn to clients and colleagues. March 5, 2013
Rated 5.0 out of 5.0 by Clean & quiet, with excellent service First time we had used this hotel. It was only for an overnight stay as we were meeting friends, but will definately be using again. Check in staff were excellent, polite, friendly and gave us all the information about dinner and breakfast while completing our check in. Room was light and airy and the bed was really comfortable. A highly recommended hotel. February 22, 2013
Rated 5.0 out of 5.0 by Excellent Hotel The hotel is superbly situated not far from the motorway. One of the best Holiday Inn's I have stayed in. The staff are very helpful and friendly. The pool facilities are excellent. I would definitely stay here again. February 17, 2013
Rated 1.0 out of 5.0 by Aviod this hotel at all costs We had a terrible stay at this hotel, and would never wish to return here. My wife is due to give birth in a month's time and we have a 2 year old, so I specifically requested a quiet room. Instead, despite the hotel being only half full, we were put in a corridor with a large group of young men from the RAF/rugby league on a boozy night out. As a result, we were kept awake until 5 in the morning, and although we complained to reception on numerous occassions, they refused to help us. The room itself was a dirty, tired excuse which was in need of a good clean (there was rubbish everywhere, including an empty vodka bottle, and it had not been vac'd) and a substantial make over. The car park was covered in litter and none of the staff seemed to care at all when I mentioned this to them. When I complained again the following morning, I did not even get an apology. The breakfast was equally bad, despite the £11 per person charge. The only redeeming feature was the pool, but apart from this, I cannot think of any reason to stay here again, unless I was absolutely desperate. This hotel does not deserve to be part of the Holiday Inn brand. February 9, 2013
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