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Rated 4.1 out of 5 by 202 reviewers.
Rated 5.0 out of 5.0 Great Hotel - High Recommended This was an outstanding hotel. The staff was polite and professional. The rooms and lobby were clean and bright. We had a fire alarm the first night we were there and was asked to leave the building. I believe a sensor went bad. The manager and staff kept us up-to-date on the situation and it was resolved quickly. It was a great and pleasant hotel. Even though it is close to the interstate, we couldn't hear the traffic. It was an overall great experience.I highly recommend this hotel to everyone who is visiting the Bristol, VA/TN area. January 30, 2015
Rated 5.0 out of 5.0 by Stumbled on Excellence We stumbled on the hotel in rural Bristol, VA. Thereafter, we deliberately stayed there. It's a great value! It's a modern, well maintained property. It is clean and safe. The staff is friendly while being professional. It's my choice when in the area. January 30, 2015
Rated 4.0 out of 5.0 by Enjoyable stay Excellent service and follow-up from the desk clerk. We had an enjoyable stay. January 25, 2015
Rated 5.0 out of 5.0 by Spacious and CLEAN hotel My favorite features in a hotel are cleanliness and comfort. This property delivers. There is also a lot of space to lounge around, have meetings, etc. in the common areas of this hotel. I have eaten breakfast there on a previous visit, and it was good. It wasn't spectacular, but good food for a slightly more expensive price tag than a local quick service place. TV and Internet work great here, beds are clean, rooms with king beds have couches/tables. Highly recommend! January 24, 2015
Rated 4.0 out of 5.0 by Best breakfast! You pay a small amount for breakfast, but you order off the menu and it is freshly made and delicious! January 10, 2015
Rated 5.0 out of 5.0 by Comfortable, clean, efficient The Hotel was clean and the food provided for the evening and breakfast was great. January 10, 2015
Rated 5.0 out of 5.0 by Holiday In - Bristol, VA Stay My family was traveling for the holidays. My experience at this Holiday Inn was positive - good customer service and had no issues with the room. I recommend staying here when in Bristol. January 6, 2015
Rated 2.0 out of 5.0 by 1017 The room they put us in had the chamber maids quarters right next to us. We heard every banging cart from the maids quarters as they set up for the day. On the other side of them were the elevator shafts. The elevator movement resonated in the room everytime someone called an elevator. For a suite it was very cramped. Thank God we only laid our heads here and was gone the whole day. We would have asked for another room but we were only there for two days and it was more hassle then it was worth. The staff was great and the place was clean...Just don't let them put you in room 1017 January 6, 2015
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