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Rated 4.1 out of 5 by 306 reviewers.
Rated 2.0 out of 5.0 by Disappointed I checked into my room shortly after 3:00 p.m. Because I had to be somewhere at 5:00, I immediately took my shower to prepare for the evening. While I was getting ready, I noticed that there was what appeared to be dried toothpaste on the counter. Shortly after that, I found a foreign object in the doorway of the bathroom floor, which I picked up with a napkin. Much to my chagrin, it was a cigarette butt. If I had not been on such a time crunch to get ready and be at my destination by 5:00, I would have asked for another room. I did not sleep well that night because I was worried about the cleanliness of my bed. Also, there was no refrigerator in the room. I must say that the staff at the front desk was very pleasant. I stay at Holiday Inns as my preferred choice of hotels very frequently and was very disappointed in this experience. This was definitely not the quality that I am used to with IHG. August 31, 2015
Rated 4.0 out of 5.0 by Dab2pa Nice place to stay. in a good location. Stores and restaurants are in walking distance real convenient. August 25, 2015
Rated 2.0 out of 5.0 by Awoke to dogs barking Not a bad place but the pet friendly policy is bad for people. About 7am we awoke to the sound of dogs barking either next door or in the hallway, after about 5 minutes it stopped and we managed to get back to sleep only to have them start barking again about 8:30am. Another nice touch was the dog bone I stepped on that was in front of our door in the hallway. August 20, 2015
Rated 4.0 out of 5.0 by Convenient A great location to break on the way to Dollywood. Easy on and off the highway. Only regret - amenities similar to Holiday Inn Express without the express breakfast - really wish all Holiday Inns offered that feature - it is a great bonus for my family, far better that a sit-down restaurant or room service. Thanks August 17, 2015
Rated 5.0 out of 5.0 by Great conference location Everything was excellent. Staff was very helpful. Room was excellent. I loved the bed and pillows. I wish the restaurant had been open when we were there for lunch, but luckily there were plenty of great restaurants within walking distance. Conference services did a great job for our group. August 17, 2015
Rated 2.0 out of 5.0 by Beware Why is it that this Holiday Inn doesn't have a refrigerator and microwave in each room? Only the rooms on the 2nd and 9th floor have a refrigerator, but none of the regular rooms (non-suites) have these amenities routinely. Ants in the room the day before I was scheduled to leave caused me to leave a day early. Other individuals changed rooms. August 16, 2015
Rated 4.0 out of 5.0 by Slow Internet You have a lovely motel in a nice area. The room was excellent and the restaurant was good. But, the wi-fi connection was TERRIBLE. The slowest we have every used. August 16, 2015
Rated 1.0 out of 5.0 by Bring earplugs Very noisy property due to poor windows/soundproofing and proximity to the interstate. Lousy mattress, poor quality flat screen; slow internet, etc etc. August 14, 2015
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