Rated 4.2 out of 5 by 413
Rated 5.0 out of 5.0 by Zeke H. Cozy room and easy access from expressway
Hotel is conveniently located near great restaurants and other shops and stores. We were impressed with the exterior appearance.
The interior is very spacious and elevators were easily assessible.
May 30, 2016
Rated 2.0 out of 5.0 by RegularTraveler2 Made the wrong choice
This hotel is outdated and is not maintained well. It's also and not up to typical IHG standards. The concierge level rooms are only offered on Tuesday nights, which we did not understand. I'm Spire Elite and no upgraded rooms were available.
My biggest complaint was the road noise I heard while in our guest room... When we were checking in, I asked the front desk employee if the room they assigned to us was a quite room. So they looked and found one that they thought would be quieter, but when we entered the room, we realized that it didn't have a refrigerator. They told us refrigerators are not standard in all rooms. So they changed our room back to the one that they originally assigned to us. It was a room that faced the interstate. Initially I thought it would be okay, but I heard loud trucks all night long. Even with the AC fan on high, loud trucks could be heard, so it was impossible to sleep well.
On a positive note, all of the employees seemed very nice.
We considered staying at another hotel in the area and regret that we didn't. The website said that they had 16 concierge level rooms and 2 presidential suites and was recently renovated. We didn't see any of this. We will not consider this hotel when traveling in the area in the future.
May 26, 2016
Rated 5.0 out of 5.0 by 1datkins We would stay here again
This room was reserved for our employee. He stated when he got to the original room, it looked like someone was in there. He was uncertain if someone was going to jump out at him.. He looked in the bathroom and it had been used. He went down stairs, explained the problem to the front desk clerk who then asked if he wanted a new room then. That, in my opinion, was a dumb question. He got a new room and all was good.
Room clean (2nd one that is)
May 26, 2016