Rated 3.9 out of 5 by 227
Rated 3.0 out of 5.0 by Paul m could do better
The room was a good size with all usual amenities. Pillows were small & very uncomfortable, hence poor night's sleep.
Why charge people for parking? In a busy city centre hotel i can understand this but, this hotel has nothing around it. It seems to be a bit of a con.
August 21, 2014
Rated 5.0 out of 5.0 by Glos man Good nights sleep period to early flight
Great location and perfect for a good nights sleep prior to an early morning flight. The staff were very friendly and accommodating, and even dropped some hire car keys back to the airport for us and held onto a child's booster seat while we were away.
August 20, 2014
Rated 5.0 out of 5.0 by daddy dragon great hotel
Clean comfy great staff,nice resturant with great breakfast
August 19, 2014
Rated 4.0 out of 5.0 by pennymc2212 Convenient, clean and quiet
I don't mind paying for the shuttle bus from the airport - good value for £3 - and the staff went out of their way to get me room service as I checked in just as the restaurant was closing at 11pm. The £5 for high speed internet access is a waste of time - after 90 frustrating minutes of trying to get into my bank account I gave up. There is no footpath outside the hotel on a very busy main road so a morning run is out of the question and the gym is a tiny room with a couple of pieces of tired cardio kit. Some reception staff more helpful than others, irritating when 2 staff on duty are helping one guest while I stand waiting and fuming.
August 16, 2014
Rated 2.0 out of 5.0 by NickSurrey Watch out no heat and they charge for parking
No hot water and got charged extra for parking even though part of a large party of wedding guests staying there for at least 2 nights.
August 14, 2014
Rated 4.0 out of 5.0 by Serious Sid Wedding attendance
The hotel is clean and well maintained. We were able to check in slightly earlier.However the staff were busy and I suggest there needed to be a few more on duty during that busy period.
August 7, 2014
Rated 4.0 out of 5.0 by UKDude 2 A timely Rest-over
A combination of rapid changes of plans, hurried bookings portended a disaster. Thankfully, we slept superbly ate well, if not exactly haute cuisine, and had excellent attention and care from really well-trained and pleasant staff'. It was a therapy quite unexpected but most welcome.
Well done, HI.
August 6, 2014
Rated 5.0 out of 5.0 by Biggsy660 No Upgrade as requested
Hotel had no knowledge of the upgrade I had requested after an enquiry by Holiday Inn. Otherwise, decent hotel, new enough not tot have that tired old look.
August 6, 2014