Rated 4.0 out of 5 by 78
Rated 5.0 out of 5.0 by Astevens Superb & Close To Airport
Close to airport, Clean and spacious rooms.
As a Gold-Elite IHG member I would strongly recommend this hotel. We stayed in an Executive room which was worth the extra money..
December 2, 2013
Rated 5.0 out of 5.0 by Smiler123 Perfect
Booked last min very easily. Staff very friendly and helpful. Room lovely, clean and comfortable. We were very pleased with our stay and would return and recommend :)
November 27, 2013
Rated 1.0 out of 5.0 by JplusA Poor service and other surprises
We have stayed here on a number of occasions and apart from being put in an "accessible" on two occasions it was fine. On this occasion the first shock was the £3 charge for parking the car! Introduced on October the 1st but not mentioned when booking online. The service at the bar was shocking (and we were not the only people to comment on this) and were informed there is a £2 charge for room service. After 30 minutes of waiting by the bar our sandwiches had still not appeared. On asking when they would be ready the barman found them sitting in the kitchen! If standards of service don't improve we will be looking elsewhere. The room, bed, etc was fine. Looks like the Holiday Inn are mimicking some of the low-cost airlines and charging for "extras". £1 a flush in the bathroom soon?
November 18, 2013
Rated 5.0 out of 5.0 by macsan Best airport hotel
Excellent hotel. A very comfortable stay made more enjoyable through the friendliness of the staff.
Enjoyed it so much that we checked in again on the return leg of our trip.
November 8, 2013
Rated 5.0 out of 5.0 by jandrp good all round
An excellent stopover. We will certainly use this hotel again.
A package offering dinner, bed and breakfast would be welcomed.
November 7, 2013
Rated 4.0 out of 5.0 by NoelC car parking fees
I have stayed with you several times in the last year or so and was amazed at the introduction of a car parking fee.
This is not acceptable.
I understand you have a problem with non residents abusing the car parking facilities instead of using the long term parking in the airport.
Your solution to penalize the guests is quite simply bonkers!
Try clamping non residents / guests instead.
I feel quite strongly about this to the point I may move to an alternative hotel. Its not the few pounds , but rather the principle.
Please do not punish your customers !
Time now for you to rethink how you solve the abuse of the carpark!
November 7, 2013
Rated 4.0 out of 5.0 by mcho1 Spacious and comfortable room
The room was pleasant, with room to move around beds, but it was not easy to draw curtains due to position of table. Bathroom very practical with plenty of place for personal affairs and good safety installation: non-slip surface in shower/bath, handles to secure getting in and out of shower/bath - these were lacking in several hotels we used in recent travels and I particularly appreciated them here.
November 3, 2013
Rated 2.0 out of 5.0 by Raricoza Not quite up to spec
My wife and I stayed over at this Holiday Inn as we were attending a wedding nearby. While the hotel seemed nice and clean, there were a few negative points:
1) The first room we were given had a strong smell of damp/mould and was not fit for a nights stay. The front desk staff quickly re-allocated us a room, and they were very quick and professional about it.
2) The room we were subsequently given seemed OK, but had a number of dead flies on the window sill, as well as more (living) flies buzzing around. I have no idea why there were so many, and could have overlooked one or 2, but there were enough to make a nuisance and I would have thought that the hotel would endeavour to get rid of them. Speaking to friends who were also staying at the hotel, they had a similar situation.
3) Room Service was slow. We ordered 2 sandwiches with 45 minutes to spare to get to the wedding. Eventually we had to cancel the order as it hadn't turned up yet, despite calling to enquire how long it would be and where the food was.
Overall, I stay in many Holiday Inn hotels for work, and was left feeling very disappointed by this one, as the standard is not at all what I have come to expect.
October 31, 2013