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Rated 3.9 out of 5 by 209 reviewers.
Rated 1.0 out of 5.0 by A nice place to avoide. Be kind to yourself, don't stay at this Holiday Inn. I have stayed in many Holiday Inn hotels, in several countries. I have visited Bristol many times for business and pleasure. This was my first and last time staying at this Holiday Inn. July 18, 2014
Rated 5.0 out of 5.0 by Very pleased with choice Hotel was very handy for an overnight at the airport. What I didn't realise was that I had to phone the shuttle bus to collect us but this was not a problem. Receptionist on duty was very friendly, fun and helpful with tips on where to park for visiting Bath the next day. The park and ride worked out well. The shuttle bus driver was very friendly and helpful also, taking us right to the door of the car rental office the next morning. July 18, 2014
Rated 3.0 out of 5.0 by Dining Appalling experience having to wait one and a quarter hours for our main course in a restaurant that was not busy and one of the 2 meals was not as ordered when it did arrive.The stay was part of my wife's birthday celebrations that was spoilt because of the long delay. Also the plug in the wash hand basin was not working and water could not be collected in the sink to wash. July 17, 2014
Rated 5.0 out of 5.0 by Convenient to airport Did everything we wanted as we had a very early morning flight. July 14, 2014
Rated 5.0 out of 5.0 by EXCELLENT AIRPORT SERVICE THE AIRPORT BUS LEFT ON TIME AND THE DRIVER WAS VERY HELPFUL,LOADING AND UNLOADING OUR BAGS AND GIVING INFORMATION ABOUT LOCAL AMENITIES. July 14, 2014
Rated 2.0 out of 5.0 by Not brilliant There was no recognition given for Platinum membership apart from the obligatory letter saying that I was entitled to free wifi, which was available to all guests, regardless of Priority Club membership. I was told in the morning that the room rate I had booked did not include breakfast and this was also confirmed by reception. Fortunately, I was able to produce the original booking which clearly stated that breakfast was included. No apology was offered, other than 'it was very strange'. There were several dead flies on the window ledge in the dining room where I had sat at breakfast time. Looked like they had been there a while. On the plus side, the evening meal was good. July 11, 2014
Rated 2.0 out of 5.0 by Free wifi waste of time We have stayed at this Holiday Inn a number of times in the past and the service is not as good as it was. Reception staff off hand slow to respond not very helpful apart from one young man who did offer to move us to a disabled room which made it easier for my husband. We were visiting with friends so spent 4 nights at the Hotel, got the feeling from some staff that this didn't happen very often!!! As after 2 nights keycard stopped working. July 10, 2014
Rated 4.0 out of 5.0 by Great room and good food Chose to stay here with reward points as a stop over on way down to Cornwall. Great executive room and food choice and quality at the restaurant was excellent. Would definitely staying here again. Only issue (as with most hotels) is exorbitant cost of breakfast. We decided to skip this and found a great diner (Ollies) a few miles down the road where are two breakfasts were significantly cheaper than one asking price at the hotel. July 7, 2014
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