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Rated 4.0 out of 5 by 536 reviewers.
Rated 5.0 out of 5.0 by A good staging post This hotel provides extended food and drink options so no matter what time you come or go, something will be available. Generally a very good experience. January 31, 2016
Rated 3.0 out of 5.0 by Parking charge! First hotel ever that had to pay to park going back there! January 31, 2016
Rated 5.0 out of 5.0 by Friendly, attentive staff Great service at hotel, bit of a wait for the shuttle bus on arrival, other than that very good January 30, 2016
Rated 4.0 out of 5.0 by Comfortable stay. The reception staff were excellent on our arrival and very welcoming. The room was clean, tidy and very comfortable and surprisingly quiet being so close to the airport. The restaurant staff were doing their level best to please the customers, but there was clearly a problem in the kitchen getting the meals out promptly. Don't know if this was because of the new menu or a staff shortage but it was the only shortcoming of our visit. Doubtless this problem will soon be ironed out but, other than that, our stay was excellent and I would recommend this hotel to others. January 27, 2016
Rated 4.0 out of 5.0 by Convenient location for air travel Just a few minutes drive from the airport. Staff very friendly, food choice is good. Room comfortable but bathroom was quite small. January 23, 2016
Rated 5.0 out of 5.0 by park stay and go Only thing that I would wish to improve is the shuttle pick up arrangement. Surely this could be integrated with the return flight data if taken by reception? January 22, 2016
Rated 1.0 out of 5.0 by poor service and a parking fine despite having paid for parking We arrived on 9th Jan 2016 parked our car booked in paid in full including £5 for parking, room was fine, ate in the restaurant very slow,poor service even though we had reserved our table it took 1 hour for our meal to be served! Most of the guests were waiting as long for meals, there was no apology or explanation given. In the morning on a schedule to get to the airport there was no one at reception we waited 10 minutes for a receptionist to arrive from the kitchen. On return home today I have a parking fine of £100 from parking eye and have to appeal against this by post, I have still got my receipt (luckily) but it appears I will have to make an appeal against this fine. On top of poor service and incompetence by this hotel, very disappointed January 21, 2016
Rated 5.0 out of 5.0 by Great servic, epleasant and comfortable room, GOOD LOCATION A very good overnight stay on the way to the airport,. Great service through out the hotel from arrival to departure. An excellent Executive room that was very well well presented, spacious and comfortable, The location is excellent for the airport. Many thanks to the Bristol Airport HI team for an excellent experience, January 21, 2016
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