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Rated 4.0 out of 5 by 547 reviewers.
Rated 5.0 out of 5.0 A place where people go above and beyond ! Where do I start .... The most convenient location from Bristol airport. Free shuttle bus transfers makes life so much easier . A warm welcome at reception and a speedy check in is all you need after a day of travel . That's exactly what you get without any unnecessary questions. The bar lounge was nice and cozy with a variety of drinks you could spend hours here watching sky sports. The restaurant is adjoining the bar. The menu had foods from different continents which is perfect for a world traveller. The staff were friendly and service was efficient and prompt . The room was spacious , clean and comfortable . The perfect bed and pillow for a sound sleep . The amenities were exactly what you needed. Loved the place will definitely return . February 9, 2016
Rated 5.0 out of 5.0 by Excellent service I booked for a one night stay prior to flying early in the morning. Because I had to drop my hire car at Bristol airport, I needed a lift from there to the hotel: a call to reception was all it took. Shortly afterwards the minibus arrived to collect me. The room was clean, warm and comfortable. Both the driver and reception were careful to advise me to book my morning transfer - something I might have over looked as I didn't realise bookings were advised. Over all it was an easy process from booking to arriving to checking out. I will stay here again. February 9, 2016
Rated 1.0 out of 5.0 by Shuttle bus The shuttle bus to the airport only runs on the hour and half hour, no one made us aware of this and we waited 25 mins at 8 degrees wet and windy. The not knowing was the most annoying and now we know we will not use this hotel again. February 8, 2016
Rated 5.0 out of 5.0 by enjoyable and relaxing we love staying at this hotel as it gives us an enjoyable and relaxing start to our holidays thank you February 7, 2016
Rated 5.0 out of 5.0 by Good service, great staff Clean room, staff very polite. Breakfast tasty, however some of the evening meals very average. February 6, 2016
Rated 1.0 out of 5.0 by Early Start With an early morning flight we decided to stop overnight at the Bristol Airport Holiday Inn. Made to feel very welcome by staff. Evening meal was surprisingly good. The room was comfortable and quiet. We didn't expect to get breakfast before we left but the Continental Breakfast started at 4 am which was a real bonus. Transport to airport was smooth and efficient. Highly recommend this hotel. February 5, 2016
Rated 2.0 out of 5.0 by Standards are slipping We have stayed at the Holiday Inn many times but each time the experience is less enjoyable. The price when using the parking facility is high. The food this time was poor and we did advise our waiter of this. We were offered a free coffee and my meal was reduced. As we were warm in the room we took the duvet out of the duvet cover, the cover was fine but the duvet was tired, bobbled and looked dirty. I did advise reception of this. I feel another hotel of the standard this one used to be is needed to help bring the standards back up. February 5, 2016
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