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Rated 4.3 out of 5 by 343 reviewers.
Rated 4.0 out of 5.0 by Good location and service I have stayed in this hotel a number of times on business. Never had any problems really. Occasionally reception can be a little slow, but then they are very friendly and sometimes you prefer a warm welcome to a super fast check in. Great location for restaurants in Cabot Circus and a short 10-15 minutes walk to more great restaurants on the waterside. Good breakfast service and choice but a downside is the cost of parking if it is not included in the room rate. March 3, 2015
Rated 5.0 out of 5.0 by Great stay The staff are the winning factor in this hotel, keen,polite and always willing to help to make your stay great. March 2, 2015
Rated 5.0 out of 5.0 by Very enjoyable stay Although only staying 1 night we were made to feel welcome by the staff on arrival. The reception and lobby have a welcoming and relaxed feel about them. The room was spacious and spotless as was the bathroom and the bed was extremely comfortable. We had no trouble parking in the attached car park. The dining room is nicely decorated and had we been staying longer would have enjoyed spending time here. We only have 1 criticism - we think that wi-fi should be free. We don't see why hotels are charging for this when you can now get free wi-fi in lots of cafes and restaurants. Overall we loved Bristol Holiday Inn. February 28, 2015
Rated 2.0 out of 5.0 by Unfortunately Kitchen was closed Unfortunately the kitchen was closed for dinner, which made a visit with a family of 5 a more stressful experience. It was open again for breakfast, which the children and I enjoyed. The room had a broken sofa bed, which we had to accept to keep our adjoining rooms. If these issues had not occurred, I an sure it would have been a much better stay. February 25, 2015
Rated 4.0 out of 5.0 by Staff were excellent The hotel was modern and well fitted and clean. The weather was cold and some of the glass areas felt cold because of it. But what set this hotel apart from many others was the staff - all well trained - all took time to greet/smile and that really made a difference. Esther in the restaurant was particularly flexible and helpful. It felt like she was happy to work around our needs and didn't rush us - reception staff knowledgable and friendly too. February 24, 2015
Rated 1.0 out of 5.0 by Disappearing managers I am platinum plus member and have stayed all over the world with IHG. last year I stayed in the IHG chain for 201 nights. But I must say the staff and this hotel were rude and non comunitive, I checked out a day early from this hotel which I have stayed at 36 nights in total in the last year.. I have never been treated as bad asi was this time . It's now 24/02/15 and I am still waiting for a manager to call me back. I have left 4. Messages and I still have not received a call to discuss the experience I had. I will not being staying at the hotel EVER again February 24, 2015
Rated 5.0 out of 5.0 by Great Location - Great Hoetl Totally enjoyed our three nights at the Bristol City Centre Holiday Inn. Our room was large, clean, quiet and comfortable. The hotel staff is great as well, very helpful and friendly. February 19, 2015
Rated 4.0 out of 5.0 by Business travel Great location for access to city centre and for business. Building is big and imposing from the outside (and looks like a typical city centre building). Interior is very clean. Nice restaurant, breakfast, small gym room. Professional and personable reception staff. Will certainly use again and recommend for business and probably a weekend / city break in Bristol. Good bars and restaurants in walking distance, also theatre and music venues and shopping centre. Sports venues a little further away but short taxi ride (football / rugby / cricket). Reasonable access to the waterfront for running routes (nice in summer). February 19, 2015
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