Rated 4.2 out of 5 by 230
Rated 5.0 out of 5.0 by Muser Fantastic room and wonderful staff
We only stayed for one night, but the quality of the room and the warm, efficient staff made it a memorable stay.
Looking for an excuse to go back now !
September 4, 2014
Rated 5.0 out of 5.0 by Kingboo Chris007
This hotel really has a brilliant atmosphere which screams friendliness. The staff could not have been more helpful. One who deserves particular mention was a chap called "Ceasar". Ceasar resolved an earlier misunderstanding (regarding the conference centre) with calm ,dignity and professionalism. He even asked us to join him for a coffee and a bacon sandwich, complements of the house! The evening meals were basic but well cooked and tasty. The morning breakfast team were brilliant too and the choices for breakfast were fabulous, well cooked and fresh - an excellent place to stay. I`ll definitely book again. Well done to all at the Holiday Inn (Bristol)!
September 3, 2014
Rated 2.0 out of 5.0 by rhia Poor staff service and communication but comfortable room
The communication of the staff was terrible, to the point where we were just so tired of the parking issue where we just settled for paying £50 for only a few hours of parking during the night, as they did not do their job properly to submit the first payment
September 2, 2014
Rated 5.0 out of 5.0 Fantastic room
The hotel is my chosen place to stay when staying in Bristol it is always clean and tidy, with a freshness about the place. Staff are always friendly and helpful. Cannot fault this place.
September 1, 2014
Rated 5.0 out of 5.0 by tombus65 always a great experience and excellent service
i stay frequently at this hotel and have never had any cause for complaint friendly and efficient staff comfortable clean rooms and of course hotel perfect for links to city centre ,airport and other attractions
September 1, 2014
Rated 5.0 out of 5.0 by RWC3 Visit to cricket match
The Holiday Inn was chosen because it was the closest main hotel to the Glos CCC ground. The hotel exceeded my expectations and proved to be an excellent place to stay. As it turned out the cricket match was washed out and the highlight of the visit to Bristol turned out to be staying at the Holiday Inn. I will certainly stay at the hotel again when in Bristol.
August 30, 2014
Rated 3.0 out of 5.0 by nedsink god service,but-
The stay was good value and the staff excellent.food is a personal taste but for me much of the breakfast offerings were tasteless in paticular the bacon was very thick but had no taste whatsoever.The hash browns were similarly tasteless.
I have recently telephoned the hotel enquiring if i had left a pair of trousers in my room on departure.3days later i am still awaiting a response.
August 30, 2014
Rated 5.0 out of 5.0 by Justin16930 Very impressed indeed!
I have stayed at numerous hotels with my job but the level of professionalism, detail and service at the Bristol City Centre (Bond Street) Holiday Inn was by far the best I have experienced.
The layout of the deluxe room was very modern and you certainly felt like you mattered with all the little touches. It was very clean and was the type of room you would expect from a hotel based in the USA.
The staff are very knowledgeable, friendly and upbeat. They truly look like they enjoy working there, which sadly is a very uncommon sight these days. Casey is certainly a credit to your hotel providing a great deal of information about the area this morning at breakfast and made me feel right at home. Feel free to pass on my email address for more tips! I certainly hope such positive feedback reaches her, as I truly believe in recognising people's strengths.
Locality of the hotel is excellent with a very modern shopping centre virtually on your doorstep, not to mention the rest of the city.
I have to say that my stay at this hotel has to be my best so far, and I'm looking forward to the next time I'm needed in our Bristol office!
August 29, 2014