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Rated 4.2 out of 5 by 223 reviewers.
Rated 5.0 out of 5.0 by Very impressed indeed! I have stayed at numerous hotels with my job but the level of professionalism, detail and service at the Bristol City Centre (Bond Street) Holiday Inn was by far the best I have experienced. The layout of the deluxe room was very modern and you certainly felt like you mattered with all the little touches. It was very clean and was the type of room you would expect from a hotel based in the USA. The staff are very knowledgeable, friendly and upbeat. They truly look like they enjoy working there, which sadly is a very uncommon sight these days. Casey is certainly a credit to your hotel providing a great deal of information about the area this morning at breakfast and made me feel right at home. Feel free to pass on my email address for more tips! I certainly hope such positive feedback reaches her, as I truly believe in recognising people's strengths. Locality of the hotel is excellent with a very modern shopping centre virtually on your doorstep, not to mention the rest of the city. I have to say that my stay at this hotel has to be my best so far, and I'm looking forward to the next time I'm needed in our Bristol office! August 29, 2014
Rated 5.0 out of 5.0 by Nice experience Came to Bristol with my partner, had a great time here. Clean and tidy room. Perfect for relaxing on our time away from home. August 29, 2014
Rated 5.0 out of 5.0 by Nice room and a great stay We had two rooms and both were very clean and tidy. Hotel location was perfect for shopping at Cabot Circus etc. Breakfast was well cooked and there was plenty of it. We've stayed here several times before and always had a great stay. We would recommend this hotel on our experiences here. August 27, 2014
Rated 5.0 out of 5.0 by Excellent!!! Thank you all the staff for excellent stay!!! First when we arrived we were upgraded, we had a very good sleep after exploring Bristol. August 25, 2014
Rated 4.0 out of 5.0 by great service and excellent breakfast Service was great from reception to waitering staff, Staff went out of there way to assist with our request. August 24, 2014
Rated 5.0 out of 5.0 by City Centre Comfort for time with family and friends. As a woman in her late 60s, travelling alone for the first time, it was important to feel safe and to be within reach of transport by train and bus, to visit family and friends each day. The Holiday Inn provided well both accounts. Located behind Debenhams at Broadmead, it is very close to the bus station. For me, it was an enjoyable 25 minute walk to Temple Meads train station or 5 mins on the No. 8 or 9 bus. I stayed for 6 nights with breakfast. The staff, particularly the dining room staff were very attentive and considerate. Everywhere is bright and light and airy. I would definitely return and recommend it to others too. August 24, 2014
Rated 4.0 out of 5.0 Excellent staff The staff was very helpful especially the kitchen staff. August 19, 2014
Rated 4.0 out of 5.0 by Helpful and cheerful welcome We needed last minute overnight accommodation near to the hospital; despite late arrival, the front desk quickly ensured required room was available and an evening meal was served in restaurant, even though it was about to close. All of the staff were most friendly and helpful throughout our stay, which extended in to a further night, again a short notice and we shall certainly recommend to friends needing comfortable sleep and nourishment when hospital visiting to the BRI. August 18, 2014
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