Rated 4.3 out of 5 by 118
Rated 5.0 out of 5.0 Great location
Lovely and clean and very welcoming. Very near to all the marvellous shops and bars
November 29, 2013
Rated 5.0 out of 5.0 by Watsy Best hotel in Bristol
Excellent hotel, good parking, great size rooms, clean, excellent meal
November 21, 2013
Rated 2.0 out of 5.0 by Jaydeees Poor customer service
Stay would have been pleasant except for the reception staff who really could not be bothered to answer or attend to guests, almost as if we were a chore! Upon phoning the hotel en route to ask for directions, we received a rude response in a way that made you feel stupid for calling. This continued throughout the stay, the culprit being a man with a pony tail who was front of house for this hotel. I eventually complained and refused to be served by him!
November 20, 2013
Rated 5.0 out of 5.0 by mollphesop3 great night sleep
I stayed for a full week. Very quiet with no traffic noise. The rooms were comfortable and very clean. Staff were very friendly and helpful. Would recommend a stay here.
November 14, 2013
Rated 5.0 out of 5.0 by jonboy27 Friendly service and great accommodation
My wife and I stayed for three nights at this hotel and would definitely recommend it for a leisure break.
The staff were very pleasant and helpful on arrival and nothing was too much for them, whether it was arranging a late night meal for the room after we arrived off a late flight from Scotland at 11pm, or getting us extra tea/coffee and goodies.
We were fortunate enough to be upgraded to the excellent sixth floor suite which gave us some great views of Bristol and plenty of space to lounge around and generally chill out.
When we did eventually head out, the hotel was ideally placed for the city's main partly covered shopping mall, which was handy when the rain came on. The restaurants and shops of Clifton are also only a short bus or taxi ride away.
The hotel has a fresh and clean feel and looks to have been recently refurbished, despite being housed in a partly older building.
The only slight problem was the fiddly lifts, which require a room key to go up or down. This was a problem if you left your key in the room as I did a couple of times!
It's the best hotel that we have stayed in for a while and we would definitely come back if we returned to Bristol.
November 12, 2013
Rated 5.0 out of 5.0 by Celtictraveller2 Nice hotel
Lovely hotel. Very convenient for city centre, with secure parking. Very pleasant lady (Janet) on reception. Will def stay here when next in Bristol. Appreciated priority club floor as a platinum member, but it would have been nice to have bottled water and a morning newspaper as is customary in other holiday inns.
November 7, 2013
Rated 5.0 out of 5.0 by Graeme48 Christmas shopping in Bristol
What a great hotel in a great location, really handy for the shops, really handy for the theatre, great food in the restaurant, and surrounded by loads of nice places to eat and drink.
I am looking forward to going back soon.
November 2, 2013
Rated 4.0 out of 5.0 by Johl Short stay
Great for a short break. Good location for walking into the main shopping areas. Lovely large rooms. Facilities include a mini gym, which unfortunately wasn't open at 6:40am even though advertised as being open earlier than that. Breakfast was good with plenty of choice. Staff were friendly and helpful.
November 1, 2013