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Rated 4.3 out of 5 by 594 reviewers.
Rated 4.0 out of 5.0 by courteous staff stands out for me The Hotel is well located in the town Centre and therefore accessible to all connections. What stood out at this location is the friendliness and courteousness of the staff and a wiling attitude to assist. Rooms were clean and comfortable and were an extra help as it poured with rain on the day. One downside was the front facing room is susceptible to the noise of Sirens on Saturday nights February 11, 2016
Rated 5.0 out of 5.0 by Welcome and modern guest room and friendly service We were both involved in a serious car accident last year and needed to come to Bristol for a meeting with our insurance lawyers. We wanted somewhere conveniently located in the centre with modern facilities and friendly staff. We were delighted that this hotel fitted the bill completely and made what might have been a stressful visit a relaxing enjoyable one. February 9, 2016
Rated 5.0 out of 5.0 by Excellent Staff Management Experience Although I usually stay in this hotel for business in Bristol quite regularly, this last time was also for my family and my daughter's friends for her birthday bash in the city. The staff were extremely helpful, and attentive, and in my opinion went way above & beyond my expectations in making these couple of days really great. I got the feeling that they wanted to be part of it in some small way, and therefore the attitude was all the more meaningful, nothing was an issue. I definitely wasn't expecting that at all. Very well done, and I will be in Bristol staying there again shortly. February 9, 2016
Rated 4.0 out of 5.0 by Great Service The staff were exceptionally helpful is assisting my wife and I in times of a crisis. The staff were professional, courteous and assisted us in times of stress. All staff we encountered during our staff were excellent. February 8, 2016
Rated 5.0 out of 5.0 Excellent hotel in prime location Great value and excellently positioned in central Bristol. Parking available at a reasonable price. Good soundproofing throughout. Friendly, helpful staff. Clean, large room with all amenities. Had an evening meal which was very nice and good value. Breakfast included in our stay and was acceptable, although there was no skimmed milk availalble and the coffee wasn't great! February 6, 2016
Rated 5.0 out of 5.0 by great perfect for business, close to links, and restaurants in evening, also great gym February 5, 2016
Rated 5.0 out of 5.0 by Always Excellent Always choose this hotel when I stay in Bristol as the facilities are fantastic and you really feel valued as a platinum member. Staff are as ever awesome and the rooms are lovely. February 3, 2016
Rated 5.0 out of 5.0 Massive room, even better then expected The room was great value for money, the hotel is modern and clean. Our room was on the top floor and massive, even had a terrace and great views of Bristol. Would stay here again on our next visit to Bristol. Have already reccommended the hotel to family. February 3, 2016
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