Rated 4.2 out of 5 by 200
Rated 4.0 out of 5.0 by Glen88 Sofa Bed
The King Size bed was really comfortable but unfortunately as there were three people in the very spacious room the sofa bed was really uncomfortable. Mattress very thin and you could feel the metal through it. Would have been nice if there had been a memory foam bed. Okay for a child but not for an adult. Sorry
July 24, 2014
Rated 5.0 out of 5.0 by Dave the Marxist Best of Bristol's hotels
We have been to a few hotels in Bristol and this one is head and shoulders above the rest. Room was light and comfortable and bed superb. We ate out but the breakfast was exceptional. NCP car park next door is subsidised by the hotel (£10 for 24 hours). Staff very attentive. We shall be back!
July 23, 2014
Rated 3.0 out of 5.0 by Pollyanna53 Not the room I booked
The hotel is centrally placed but a little inconvenient because it's beside a very busy roundabout and you need to use an underpass to walk to the nearby streets. Staff were generally very friendly and tried to be helpful, however our main problem was that we booked a twin room but were given a double. When we asked to be moved we were told no twin rooms were available, and that in fact we had been given an upgrade since the sofa in our room was a sofabed! This doesn't count as an upgrade, I'm afraid, especially not for the person who has to sleep on the thin, lumpy, uneven sofa bed mattress. The member of staff at reception said he would get it made up but by 9 pm it still wasn't, so he came and did it himself. Seeing how uncomfortable the mattress was, he went and got another duvet and laid it on top of the mattress. That had to do us for the three night stay - just not good enough.
July 23, 2014