Rated 5.0 out of 5.0 by Anon1 Consistently good
As a regular guest on business I rarely find the opportunity to give feed back but for some considerable time this hotel has delivered very good service, accommodation and food. Sampans restraurant food never disappoints, though its service sometimes suffers slightly when at capacity.
May 16, 2013
Rated 4.0 out of 5.0 by Douval Very friendly and Comfortable
The hotel is well located and has very good facilities. The staff are very friendly and the rooms clean and comfortable. The only thing missing, was free Wi-fi which so many other hotel chains are now offering. If it had had the latter it would have had 5 stars for value.
May 13, 2013
Rated 3.0 out of 5.0 by UnionotheCrowns What does Platinum count for?
Yet again another stay where returning customers at platinum status are no more thought of than anbody else, no upgrade and no complimentary gifts despite the priority club no. clearly indicated on the booking. When feedback was requested at check-out an apology was given and a promise of some additional points to compensate. Yet again an empty promise as my points were processed today.
Priority................. I don't think so.
May 13, 2013
Rated 5.0 out of 5.0 by Pam57 1st time visit to a Holiday Inn
Myself and 3 friends stayed at the Holiday Inn Bristol Filton for 1 night when we were going to Badminton Horse Trials.
We were very impressed with the quality of the rooms, service, and cleanliness. We ate at the Asian Restaurant which was lovely. Would definitely stay there again and recommend it to family and friends,
May 13, 2013
Rated 5.0 out of 5.0 A one night stay that felt like a week end away!
I stayed for one night with my Husband and 7 year old son as we plan to move to Bristol and wanted to explore the city. What I didn't bank on was not being able to get my son out of the Hotel! He had such a marvellous time there and was treated so well by all the staff; every one spoke directly to him like a proper 'customer' and he felt very grown up indeed. He loved the pool and the grounds too. We would definitely stay again, perhaps for longer next time to give my husband the chance to fish in your lake! It was lovely see rabbits hopping around the grounds and we were lucky enough to see a heron fishing for his supper too.
We all enjoyed the food; the pancake machine at breakfast was a big hit with all of us: what fun!
Thanks to all for a lovely refreshing break.
May 11, 2013
Rated 5.0 out of 5.0 by birki123 clean,comfortable room
Excellent value for money, helpful staff and an excellent location. Wish we'd taken our costumes for a dip in the pool.
May 10, 2013
Rated 5.0 out of 5.0 by RICH7533 GREAT SERVICE
POOL EXCELLENT, ALL STAFF VERY HELPFUL AND COURTEOUS
May 5, 2013
Rated 4.0 out of 5.0 by Mixed 2 night stay
I know this hotel well after numerous visits, it has lost some of its service and standards, cutlery in main restaurant dirty, glasses not correctly polished and service not as attentive with a reduced menu. I still like this hotel but customers appear to be taken for granted. Asian restaurant had better service with cheerful staff.
Room was comfortable but when raining the metal window sill beats like a drum.
May 1, 2013