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Rated 4.3 out of 5 by 205 reviewers.
Rated 4.0 out of 5.0 by The hotel is brilliant, shame about the restaurant! Everything about the actual hotel is brilliant; the room, the bed, bathroom, view, price. The Receptionist was great and made reference that they had placed us in a room as per my booking request, which was very nice of them to do and to let me know they had, since I booked the room that long ago, I had actually forgotten! The staff in the restaurant however, need to be more polite and efficient. The "host" was far from. The ordering of the food, to the service of the food, to the clearing of plates took far longer than necessary. There were enough staff and the restaurant was not busy by any standard. You get a menu in your room which differs from the menu in the restaurant. What they don't tell you is that you can order from both. You just need to ask. Since you are reading this review, take a tip from me, and avoid the coleslaw! It's disgusting! We had the nacho plate, and a burger, which were nice enough. I'd choose Chinese next time - looked better service, quality and quantity but that might be a case of the grass being greener! August 16, 2013
Rated 4.0 out of 5.0 by Wonderful Stay Stayed overnight on the return from holiday before going to work the following day. We were upgraded to an executive room, which was nicely appointed and large amount of space. Highly recommended for all travelers, close to town shopping and local business in Filton. August 12, 2013
Rated 5.0 out of 5.0 by Great place for a Family Break We stayed here for 2 nights with a 3 year old and a baby. We booked a suite which was very reasonably priced and found the space great for coping with a baby and a lively 3 year old. The pool was busy and not large but good for little ones and the changing rooms even have a baby seat so you can secure baby safely while you get changed. Breakfast was lovely, the service was excellent and it was easy to get whatever you needed, which made it easier to enjoy what can be a chaotic event when you have little ones. Outside the breakfast space is a lovely childrens playground so if the weather is good you can let the kids let off steam away from other hotel guests. The only (very tiny) fault we found was the parking barriers which were operated sporadically meaning that you did not always need your ticket validated but could then get all the way to the barrier and have to go back to the reception - we were not the only ones caught out by this so maybe a better system could be used? Overall we found the hotel fantastic, the staff were warm but professional and the facilities we used ( restaurant, play area, pool, reception) were perfect. Our compliments to the manager. August 11, 2013
Rated 5.0 out of 5.0 by Cant fault it! The hotel was fantastic. From the helpful staff, great swimming pool, lovely food ( especially the breakfasts) to the very comfortable rooms it was a thoroughly enjoyable stay. Would definately recommend to anyone who is going to stay in the area. August 10, 2013
Rated 5.0 out of 5.0 by Great experience we stayed on route to wales for family holiday we booked in advance and obtained very good rates we were pleasantly suprised with the facilities and made use of the pool and gym in the evening we had a relaxing drink in the bar area Breakfast was very good - with plenty of choice we cannot fault our stay here- absolutely reccomend August 9, 2013
Rated 5.0 out of 5.0 by Wonderful friendly staff. Great staff, good room, lovely breakfast, good location and nice grounds. Liked the mars bar in the room! August 9, 2013
Rated 4.0 out of 5.0 by Good night's sleep There was a problem at check in due to the failure of the computer system. We were given complimentary drinks at the bar while we waited. It was quite a long corridor from reception to the lift so if you had a problem walking or a lot of luggage would have been a problem. The room was clean and the bed comfortable. August 8, 2013
Rated 4.0 out of 5.0 by Great location and friendly service We had a mid week break (4 nights) - 2 adults and 3 teenagers who just wanted to shop, shop, shop so the location was great with Bristol and Cardiff within easy reach. The facilities were good although the swimming pool felt a little neglected and dated. Menu choice for our evening meals was limited although the on site restaurant (Sampans) was excellent and a wonderful meal was had that evening. Breakfast was great and the rooms were comfortable and had good air conditioning. My husband took advantage of the fishing lake and had a good day there and wanted to go fishing again (!) August 8, 2013
Rated 5.0 out of 5.0 by recommended from checking in to checking out nothing was to much trouble staff very friendly and helpful room very clean, comfortable and spacious only down side was fire alarm and evacuation @ 7.30 am.(cant blame hotel for that!!) breakfast was plentiful and so much choice, staff extremely helpful @ breakfast time especially as we have 2 children under 3. nice well run hotel would definitely recommend. August 4, 2013
Rated 5.0 out of 5.0 by Great Hotel which met all our needs We needed a stop off on our way to Cornwall and this was perfect. We had a family room which was very spacious. The staff were very friendly and helpful. Food is on the expensive side but children eat free so in fact for us it was very reasonable. The children loved the play area and pool. We booked a month in advance so the rate was very reasonable. Would definitely recommend and stay again. August 2, 2013
Rated 5.0 out of 5.0 by Fantastic hotel!! My family and I stayed over at the Holiday Inn as we had a 70th birthday party in Bristol. The hotel was absolutely spotless and the staff were so friendly. The rooms were lovely and had air conditioning which was ideal as our stay was during the heatwave! We enjoyed every minute of our stay there and will definately stay there again in the future. Thankyou for a wonderful stay. July 27, 2013
Rated 5.0 out of 5.0 by Great Service Great service from all staff. Becky was exceptionally helpful when we needed to contact the police on a matter totally unrelated to the Hotel in any way. My only gripe is the amount charged to use the WIFI service, I think £5 an hour is excessive especially when you consider that we stayed later that week at Taunton Holiday Express and received free WIFI for the duration of our stay!! July 27, 2013
Rated 4.0 out of 5.0 by good IGH hotel good staff. bit far away from town. nice and clean rooms July 21, 2013
Rated 5.0 out of 5.0 by Great hotel with lovely staff I stay here fairly regularly and have to say that it's the best Holiday Inn I stay at. The staff are helpful and friendly. Even if I had to give my name and room number before I could ave my coffee in a Starbucks mug! The room was pleasant and comfortable. More soft pillows as standard too please . July 18, 2013
Rated 5.0 out of 5.0 by Personal service This hotel has got better over the last few months with the staff being more attentative and personable. The menu has improved greatly but there is still some worl to do with regards to how quickly the food is served. The rooms do the job, they are clean and relatively spacious. Overall a great litle hotel in a great little location if you are a business traveller July 18, 2013
Rated 4.0 out of 5.0 by good hotel but watch out for car park exit been here many times before. a good quality hotel with 2 restarants, a small pool. but dont be confused by the car park. when exiting it tells you you need to pay at a pay station. you dont. just select the help button and it lets you out. this was quite annoying until someone told me after i wandered round the car park looking for a pay station that doesnt exist after being refused exit at the barrier. July 17, 2013
Rated 4.0 out of 5.0 by Perfect for business stay Being a little out of the city this I feel suits the business traveller more than the tourist. The staff seem to be switched on to your business needs "slick and efficient service" July 16, 2013
Rated 5.0 out of 5.0 by A relaxing and welcoming experience We had a very relaxing stay at the Holiday Inn en route from Penzance via Bath to Kendal. We had a very effiicent check in experience with a most helpful chap who even went to the effort of getting us menus for dinner from both restaurants (we were being indecisive!). My daugher (8) even got a kids'welcome pack which was a nice touch. The coffee shop was a welcome distraction after a long day's travel, with the free internet access too. The food was lovely with the kids go free touch making it value for money. The leisure complex was lovely and very relaxing. The lady was really helpful, making sure we had everything we needed to enjoy a relaxing evening. The location and setting were ideal (very close to motorway but not too close you could hear noise). The rabbits that we saw in the gardens at dusk and in the morning were fascinating to an 8 year old. Overall a great hotel in a good location with really friendly and effiicent staff. July 13, 2013
Rated 3.0 out of 5.0 by Bristol Easily Accessible Hotel in general was really clean and the staff were friendly and helpful. We were looking for something that was good value for one night and wanted to spend the day in Bristol and for all the it was perfect. Bus stop at the university only 10 minute walk away, didn't have to wait long for a bus and a return ticket was only £3. At the hotel in the Evening we opted for a sandwich in the bar, which took 50 mins to arrive. But we were compensated for our wait. Other hotel guests in the night were loud and annoying and kept waking us up, but there isn't much to be done about that! July 13, 2013
Rated 5.0 out of 5.0 by Holiday Inn - Filton, Bristol This is a brilliant place to stay, staff and their service is excellent. The restaraunts serve brilliant food. Would recommend this place to all my family and friends July 9, 2013
Rated 5.0 out of 5.0 by Choose your pillows We had a great stay at the Holiday Inn in Filton. Staff helpful and polite, service good, rooms clean and comfortable. My husband found the pillows to be uncomfortable but this may have been because we did not ring down to reception for one more to his liking. July 8, 2013
Rated 5.0 out of 5.0 by Comfortable accommodation and great service We stayed at the Holiday Inn ,Filton this time for only one night but we wish it could have been longer. We were last here for our daughters wedding reception in April 2005 so we knew we were in for a comfortable stay. We were checked in by a very welcoming receptionist who told us that our room had been upgraded so that was a lovely start to our stay. The room was very comfortable and well furnished and the bed incredibly comfortable. The breakfast was amazing with plenty of choice. All the staff were friendly and welcoming. We will definitely stay again when we are next in Bristol. Well done to you all. July 7, 2013
Rated 5.0 out of 5.0 by Fantastic value,excellent facilities. Needed an over night stay close to bristol parkway. The hotel was located 5mins away from the station. Although we only stayed one night by the time we had relaxed in the pool,eaten in the superb Thai resturant, we felt as if we were on holiday!The staff were great. A thoroughly enjoyable experience,great value for money, which we will definitely repeat. July 6, 2013
Rated 4.0 out of 5.0 by Bristol Weekend Easy to find location , just off the motorway. Friendly helpful staff. June 24, 2013
Rated 5.0 out of 5.0 by Great Service My recent two weeks at the Holiday Inn in Filton was excellent. All the staff made me feel a part of their family. During the weekend, they had a sports day with Gloucester and Cardiff Holiday Inns and they invited me to enjoy a drink with them, which I thought was very touching and kind. All staff on the reception were excellent and always served with a genuine and friendly smile! Breakfast is superb as always at this hotel. Dinner in the bar was always served hot and was very well presented and cooked. I love the place. June 22, 2013
Rated 5.0 out of 5.0 by Great service and facilities This was our first stay, from booking in to checking out we had no problem. The service was great, rooms were excellent, clean and well equipped. We were able to get a meal at 1:00am which was lovely. There was plenty of variety for breakfast choice and again the service was very good. Our party of 4 were very impressed in all aspects and we wouldn't hesitate to recommend to others. June 22, 2013
Rated 4.0 out of 5.0 by Good bed with good food My overal experiance was very good, the staff were very helpful and friendly June 18, 2013
Rated 4.0 out of 5.0 by Bristol Visit May/June Hotel staff were very good from initial check-in to final check-out. The room was well appointed, clean & welcoming and although we did not use the restaurant the bar snack menu was excellent value, if the drinks a little pricey. This is a great hotel on the outskirts of Bristol near to the M4/M5 corridor. 15 mins sees you in the centre of Bristol and 30mins to the centre of Cardiff. June 10, 2013
Rated 4.0 out of 5.0 by Clean and comfortable Well positioned for easy access from the motorway. Very happy with the room and facilities. Just left a little disappointed as an additional payment had been put on my bill. When I queried this, apparently somebody had charged the purchase of a swimming costume to my room number. I think this is an internal problem as surely all purchases should be signed for and then verified. Hopefully it is a problem that Holiday Inn Filton will rectify. June 9, 2013
Rated 4.0 out of 5.0 by Clean, comfortable and nice pool Room comfortable, restaurant fine, good service but a little overpriced. Pool a nice way to relax after a long drive, but changing rooms almost impossibly tiny, wouldn'it like to change in them with more than three other bodies. Staff polite and helpful, but refills at breakfast VERY slow, we had to wait a long time for milk for cereal.....at breakfast time? However, overall we had a good two night stay and would consider coming here again on long trips south. June 6, 2013
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