Rated 4.3 out of 5 by 183
Rated 4.0 out of 5.0 by Rowlie1 Very comfortable bed.
Very comfortable bed, excellent staff service!!!!!
April 14, 2013
Rated 5.0 out of 5.0 by KCampbell5 Fantastic staff
We would like to thank Luke for serving our coffee promptly and fetching a highchair for us. He was very helpful. Jess at the reception remembered our names and made us feel very welcome. The rooms were clean and had everything we needed. It was great with the children. The pool was good fun too. We'll be back soon.
April 14, 2013
Rated 5.0 out of 5.0 by AnotherRegularVisitor Good as always
Always friendly and comfortable, its a pleasyre to stay here
April 14, 2013
Rated 5.0 out of 5.0 by Nedd Top Notch!
a very nicely appointed, comfortable, friendly hotel, I will use again!
April 9, 2013
Rated 3.0 out of 5.0 by redbad Personal
Small room,duvet was undersized for the bed,we had to ask for an extra one,delivery of which needed two calls to get action.
It was a weekend and busy with students attending competitions in the area.
The cost of Internet access was extremely high and we didn't take it
April 6, 2013
Rated 4.0 out of 5.0 by Bodger2013Badger Mixed feelings
Excellent friendly staff except for the young girl in the bar who would benefit from a PR course. Room was good - only moan - no shower curtain - hence a very wet bathroom floor. Good value for money. Spent Bank Holiday weekend there - i could nt have read promotional offer properly - it must have read unruly kids go free
April 5, 2013
Rated 3.0 out of 5.0 by ShaunL Shocking Restaurant service
Stayed at the hotel on 2 consecutive nights. The first night the restaurant service was so slow I decided to eat out the second night. Leaving the hotel room on the second night at the same time as the first night I drove to the local shopping mall, bought a new shirt, drove to TGI Fridays, ate two courses and drove back to the hotel arriving in my room 20 minutes after I had done the previous night when I had eaten at the hotel. Shockingly slow service in the hotel restaurant which puts a real downer on the stay. Otherwise the hotel staff are very friendly and approachable, but the evening restaurant staff service is just too slow. To wait 20 minutes to get a menu and a further 10 to order, 45 minutes between starter and main is just not acceptable. I think they need to hire some more cooks to get dinner out before breakfast!
April 2, 2013
Rated 5.0 out of 5.0 One Night Stopover
The hotel is nothing special from the outside BUT once you enter the whole experience is enjoyable. Upgraded to Executive Room due to Platinum status - room good size including complementary chocolate, water and a nice view of the small lake/water fountain.
Had dinner in Sampans Oriental Restaurant - the food was great with good service from a very friendly waitress. Using our Taste Card for 50% off made for a good value meal!
Breakfast offered the usual range of Holiday Inn fayre and, as was included in our room rate, rounded off a very pleasant stay.
We would certainly stay here again when travelling to Cornwall.
April 1, 2013
Rated 5.0 out of 5.0 by Immanuel Holiday Inn Filton Bristol
Comfy room , very pleasent breakfast experience, nice grounds, close easy access to Bristol, Bath and surrounding areas.
A fairly well equiped gym and swimming pool for the use of hotel guests and members alike with friendly knowledgable staff.
a safe and enjoyable stay .
April 1, 2013
Rated 5.0 out of 5.0 by DebDeb2 Great Hotel and Conference facilities
Great hotel, good food and excellent conference facilities. Priority club member made to feel welcome, only bad point is the upgraded rooms are quite a walk from main area but lovely when you get there so worth it.
March 28, 2013
Rated 3.0 out of 5.0 by Jayne12 A little disappointing
The staff were polite and professional as always, but there were several little annoyances. The TV remote didn't work effectively and wouldn't change channel, the room was on the chilly side despite turning the heating up. There was very little on the menu for vegetarians and spending 4 days there on business there was not enough choice. What food there was was not hot, and slightly over cooked. Overall, this was not good value for money.
March 21, 2013
Rated 5.0 out of 5.0 by Fastvet Good experience
Good hotel in a convenient location for Patchway & City Centre.
March 10, 2013
Rated 5.0 out of 5.0 by SB139 Welcoming staff
I like staying here, it's near to where I have to go to work, has leisure facilities and comfortable rooms.
The negatives are the duvets are quite thin and its been cold lately! Also it's really expensive for Internet whereas most hotels it is included in the cost of the room.
Staff are always lovely though so it's a bit easier staying away from home
March 4, 2013
Rated 5.0 out of 5.0 by Peppa Comfortable bed and great service
Have stayed here on numerous occasions.excellent and friendly service.room always clean and comfortable.great swimming pool.very child friendly.
March 1, 2013
Rated 5.0 out of 5.0 by JeffBr Well done Bristol Filton
Thanks for making this a very enjoyable stay. We were greeted by welcoming and friendly staff. The room was excellent. Breakfast was of a really good standard.
There was a hugely significant improvement in customer care since the last time I visited this hotel, several months ago. All of the staff were helpful and friendly, which is one of the most important things for me.
February 24, 2013
Rated 4.0 out of 5.0 by Desboy relaxing weekend
I often choose to stay here as it is only 10 minutes drive to Bristol city centre. The hotel is easy to find and get to and very comfortable.
I only realised there was a leisure centre after i got there as this was highlighted in the booking. So unfortunately i did not take my kit. This feature should be better displayed.
On arrival the booking in was very quick and smoothe. The staff were all very helpful. There was a complementary hot drink and cookies, something you dont get at more expensive hotels!
There is also free secure parking.
I rate this hotel very highly.
February 22, 2013
Rated 3.0 out of 5.0 by Delgirl Staff are amazing shame about the rabbit hutch rooms
Stayed there on business, found all the staff helpful, considerate and friendly. Food was good, only gripe is that my room was very small, hardly room to walk around the bed.
February 13, 2013
Rated 4.0 out of 5.0 by Fastvet Mostly great average Thai restaurant
Hotel accommodation & staff attitudes in general were great. Junction restaurant very nice. Thai restaurant was very average!
February 10, 2013
Rated 5.0 out of 5.0 by OlderGent Excellent Service
All the staff we encountered over two weekends were extremely helpful. All were smiling and did everything they could to make our stay a pleasant one.
January 25, 2013
Rated 4.0 out of 5.0 by shel67 good stay
We were given our rooms next door to each other as requested but we were not told that there was a function going on in the hotel which would cause noise disruption. We had chosen this hotel as it was near to a venue where our daughters were competing in a trampoline competition early the next day. We were alarmed to hear loud music banging from the venue at about 9.30pm and by 11pm our kids were still awake. I decided to go to reception to ask when the music would stop and was told 1 am.... i explained my concerns and the receptionist couldn't have been more helpful. We were straight away moved to other bigger rooms free from the noise and our girls were able to sleep. The hotel staff were very apologetic and i even received a call when i returned home once again apologizing for our inconvenience. I am more than happy with the way it was dealt with and if ever i am in the area again wouldn't hesitate to stay at this hotel .
January 19, 2013
Rated 4.0 out of 5.0 by batch2 Great night
Had a lovely stay at the holiday inn at filton. All the staff was very friendly and helpful.
January 19, 2013
Rated 4.0 out of 5.0 by heyyou Really comfortable this time.
I had a really comfortable stay this time. The purpose of my trip dictates that I have to breakfast very early at the weekend. The breakfast staff are really friendly and helpful. There is a lady who waits on breakfast who is German and I thnk is called Inga. She is particularly helpful, polite and always of a cheerful disposition no matter how early the hour, she manages to personalise the service, which is not something you necessarily expect in a 'chain' hotel. Well done.
January 17, 2013
Rated 4.0 out of 5.0 by hockey123 LEISURE
Easy to find, close access to the M32, M5 and M4. Sainsburys, and eating places just down the road. Food was good, geniuous portions and when presented. The best bath ever - the water was hot and did not run out. The room was very clean and comfortable.
The only draw back was the cost of the drinks at the bar and the length of time to be served.
January 16, 2013
Rated 5.0 out of 5.0 by ozzie42 Fantastic Stay
First time staying in a Holiday Inn, what can I say. Excellent Excellent Excellent. Only booked for 1 night wish it could have been more, The food, accommodation and staff were on par with some 5 star hotels I have stayed in. If you are a little apprehensive about booking dont be, I can assure you there will be no complaints and you will definitely be booking again.
January 16, 2013
Rated 4.0 out of 5.0 by RJCT Work stop over
Hotel very clean
Staff friendly and helpful
Location - a little out of the way
Food tasty - but service slow seemed to be understaffed.
January 16, 2013
Rated 4.0 out of 5.0 Not quite perfect, but not bad at all.
In general, the facilities and service were good, and good value. However a few things made our stay less than perfect:
1. the children's playground equipment was covered in moss and bird-poo, making it unsafe. This was a shame for us having chosen holiday inn partly because they have a playground.
2. The sofabed in our room was broken (missing some springs, making it very uneven/unstable/uncomfortable). We asked for it to be replaced with a rollaway bed, but this was not done.
3. The internet access is very overpriced. (we paid 30 pounds for 3 days). There should at least be free internet in the lobby for those who are on a tight budget.
January 15, 2013
Rated 5.0 out of 5.0 by meraw Weekend trip to Bristol
We decided to do some after-Christmas shopping in the sales, and so booked two rooms at this hotel.
On the first night we ate in the bar/restaurant and were amazed at the high standard and quality of the food. The presentation was awesome, and portions incredibly generous.
We visited the pool area, (son and girlfriend had a long, leisurely swim) and sat comfortably in the seating area.
On the second evening we had a problem with the sink in our bathroom, and having reported it, we were immediately moved to another room, ably assisted by housekeepers and porters. We then had a knock on the door, and were presented with a bottle of wine and two glasses, for our inconvenience. How lovely.
The hotel is very clean, spacious and welcoming.
The General Manager and her staff were really helpful and made sure we were well looked after.
Would definitely stay at this hotel again.
January 10, 2013
Rated 5.0 out of 5.0 by Claire123 Family trip over christmas period
My two children and I stayed in the hotel for 5 nights. We used the swimming pool which was the warmest pool I'd ever experienced. We ate dinner in the restaurant that was posh and wonderful to eat with good pleasant staff. My son used the lobby area to watch football matches with no problem and I felt I did not have to worry although he was 15 years old. We had our christmas lunch at the hotel on christmas day that was very well organised and a very good meal with a large second course; every course was lovely and a member of staff could see that my daughters turkey needed more gravy and he got her a jug which I thought was brilliant service. We usually stay in the Holiday Inn Bristol Express but I would stay at the Filton again for the pool at least. For 3 people the room space and all beds were very comfortable and a great cost for early booking.
January 5, 2013
Rated 5.0 out of 5.0 by MikeDi Pleasant short stay
Friendly welcome, excellent service, comfortable room, good food and quiet location
January 4, 2013
Rated 4.0 out of 5.0 by katieb beside the sea
Once again an enjoyable stay, great service and excellent customer service . Fantastic value for money. Always a relaxing atmoshere and great food too. Looking forward to our next stay.
December 14, 2012