Rated 3.9 out of 5 by 409
Rated 3.0 out of 5.0 by FifiMona Comfortable Bed
Not happy with my reservation not on the books and not happy with the increase in rate for medical patients.
March 27, 2015
Rated 1.0 out of 5.0 by ClaudiaCCC Horrible horrible experience
We stayed at the Holiday Inn Brookline to be convenient to Boston University. The lobby, "atrium" area and hotel room were dingy, dated, and a very poor value for the fairly high cost. Our room itself was dirty (both the sleeping area and the bathroom) and we were unable to fully close the curtains in the window (that overlooked the atrium area), leading to a poor sense of security. Many of the rooms had window coverings open to the atrium area through which we walked to get to our guest room. Several of these rooms were in complete disarray (bed lines on the floor, towels piled in the bathroom) and stayed so from the time of our check in during the afternoon hours until when we checked out the following morning. I would NEVER EVER stay in this hotel again.
March 26, 2015
Rated 4.0 out of 5.0 by Memathefirst This is a nice place to stay
Clean rooms, great breakfast. I did not like having to pay for parking in the hotel parking garage. I feel it should have been included in the price of the room, and we shouldn't have to pay to park at the hotel. Breakfast was great and offered a buffet style with so much food-it was delicious.
Rooms were clean, and we were comfortable. I'd stay there again.
March 26, 2015
Rated 4.0 out of 5.0 by JJLEB Very good value for money
The reception people/area were very good.
The bed was comfortable and TV OK.
Bathroom could have been cleaner.....
The A/C was noisy.
The food was adequate but could be more varied.
It was noisy in the dining area....because of loud noise coming from the lower level.
The shuttle ran on time.
Overall, I was satisfied.
March 26, 2015
Rated 5.0 out of 5.0 by FrankJK Location
Great location, good food, very attentive staff.
Fast check in, acknowledged IHG status.
Nice pool, hot tub, exercise room.
Very comfortable stay.
March 23, 2015
Rated 5.0 out of 5.0 by Ivy34 Comfortable bed and great service
The hotel is modern with an open feel. Great staff- they are professional and will respond to your needs expeditiously. I was able to get a good night's sleep with the comfortable mattress and pillows. Close to BWH, the shuttle service was on time and the driver friendly and helpful. An overall great experience.
March 22, 2015
Rated 5.0 out of 5.0 by Emergency Visitor Great Night Manager
We arrived after midnight from out of town because my wife had been taken to a nearby hospital. Dean Wint, the night manager, was very considerate and professional.
March 16, 2015
Rated 5.0 out of 5.0 by charki20 Great accommodations.
We stay at this hotel whenever we come to Boston and it is always a pleasant stay.
March 12, 2015