Rated 4.3 out of 5 by 75
Rated 5.0 out of 5.0 by DaveyR A Dependable Stop
I really enjoy this Holiday Inn at exit 38. Especially because it's attached to the Milhouse which is a very good steakhouse. The front desk staff especially Regina are all awesome! Decent value clean and well situated. And yes I would recommend it to anybody.
November 18, 2013
Rated 3.0 out of 5.0 by Tuss53 Hard Beds
We always stay at Holiday Inn/Express ...up until now I have always given compliments on my restful night sleep I have gotten in your beds...we walk into the room it's cold outside and the bed looks so inviting. We shower and turn down the bed. I just can't wait to slide into this plush king size beds with fluffy pillows!......WRONG!!! The bed was hard, hard, hard! All night I toss and turn till I retreat to the small couch in the living area of the suite.. Praise God for the suite! It was to late to look another room..I wouldn't do that to my husband since he had a class the next day. Next day staff was very nice and let me look at another room but it had the same mattress! I asked for three more pads for the beds and the housekeeper staff did try their best to pad the mattress for comfort...but it didn't help at all!!! When we checked out there was no discount or anything offer for out discomfort! Sorry I want stay here again!
November 12, 2013
Rated 5.0 out of 5.0 by Larry1972 Front Office and Room
I have been a regular user of Holiday Inn for the last couple of years. This location is one of the best out of town stays. The front deck personnel and management seem really interested in my stay and greet any and all persons coming and going. I am in a out from 4 AM in the morning to coming in late at night. Each time the front desk would always acknowledge me with a kind word. I also noticed that the rooms are well kept and serviced. I drink a lot of coffee and would get extra from the front desk or just ask housekeeping for an additional pack and no questions were ever asked. It is nice to have these type services available today.
November 12, 2013
Rated 4.0 out of 5.0 by DJF67 GREAT BAR SCENE
Have used Holiday Inn's since 1969. Love all the new updates through the years, always clean & well decorated. This property is close to St Simmons&Jekyll Is, a must see. The bar in this property is so much fun, wait staff very amusing, and great drink p[rices. The pool was not heated but still enjoyed it.The food was to die for.
October 31, 2013
Rated 5.0 out of 5.0 by JedR Excellent staff
I am normally a Holiday Inn Express guy; but I could not have had a better experiance anywhere. The staff (particularly the gal on the desk when I checked in) was very helpful and extreamely kind. I travel often between my home in South Carolina and Key West - Brunswick GA Holiday Inn will see me again!
October 30, 2013
Rated 5.0 out of 5.0 by Pearlie One of our favorite places to Stop
Clean updated rooms and a great restaurant and lounge attached. We always stay here when in the area.
October 29, 2013
Rated 3.0 out of 5.0 by Babsie114 Inconsistent
We stayed at this hotel twice in one week. Upon arrival, there was no "thank you" for being a member, etc." We entered our room only to find trash behind the shower bench and a previous guest's takeout containers in the refrigerator. We called downstairs and someone was sent up immediately to remove and clean the refrigerator. An offer was made to move to another room, but we declined as we had already brought up our luggage #no offer at the desk was made to have someone bring up the luggage#. The next morning, we discovered the coffee maker did not work. We mistakenly referred to it as a coffee pot and the front desk clerk informed us that "they did not have coffee pots", so after we corrected the terminology, someone brought us a new coffee maker. Totally different experience on our return trip. Room was clean, clerk thanked us for staying and had someone help us with our luggage. The next morning as we were leaving, the power went out. Since I am in a wheelchair, we inquired as to how I was going to get down from the 2nd floor. The clerk told us they had no plan other than to call the Fire Department, although the maintenance man said he would carry me down the stairs. As far as the bathroom accessibility, once a person transfers onto the shower bench, there is no way to reach the shower controls which were at the other end of the shower. The shower bench needs to be wider or the grab bar behind it needs to be removed. Upon sitting on the bench, I was immediately thrown forward by the bar, so I spent the time using one hand to hold on and one hand to operate the handheld shower. Clearly, I would not be able to stay in this room by myself. If you want to know what the best handicap bathroom and room looks like, contact your Holiday Inn Express in Crystal River, Florida. It is the best!
October 20, 2013
Rated 2.0 out of 5.0 by Mightymel Noisy & Dirty
The Hotel entrance was very warm and inviting but the interior was a let down. The hall and room carpeting was worn and dirty, in need of deep cleaning to get a clean smell. We had a restless night due to neighboring noise/partying. I would not pick this hotel again!
October 6, 2013