Rated 4.1 out of 5 by 85
Rated 3.0 out of 5.0 by Mum/Wife/Nurse overnight stay
The hotel is easy to find with convenient, although expensive, underground secure parking. As there are only stairs to/from the carpark, it is advisable to park at the front of the hotel when checking in, to save carrying heavy suitcases up stairs. The carpark is not suitable if you have a baby in a pram. We ended up carrying the pram with baby in up the stairs. The rooms are fairly clean and offer enough to cover your basic needs. We travelled as a family with 2 adults, 2 children and 1 baby, which made it a bit cramped, but ok as a one night stay. The bed is a standard double bed and the sofabed made the children roll into each other in the middle. The free wifi is rubbish and not worth logging into. The TV offers films, which you have to pay for, although there are BBC channels for English guests. The shower was lovely and warm with sufficient waterpower. Breakfast was included in the price. There is a selection, but the cereals on offer are pretty rubbish and the muesli was dreadful. We can't grumble as it was included in the price. The staff in the hotel are very friendly and their badges show what languages they speak, which is an excellent idea. We would stay here again as it is still excellent value and in a good location. We would only stay for 1 night as it is not big enough or comfortable enough to stay as a holiday
August 16, 2014
Rated 4.0 out of 5.0 by CondeNastUK Good stay, changes needed
Considering the low price and offer, this is a much better hotel than the Express badge would make you think. Clean, fresh, fairly modern, it was more than ample for our 2 night stay. Location is ok, harbour at the back much nicer than the surrounding area out front, so don't be put off. Just be aware it's a good 20+ min walk to the main centre/ old town, and the transport such as buses didn't seem as convenient round this way. Apart from that, great stay. Pillows not very comfortable, and limited supply of irons and ironing boards is a let down, as is the fact there are no drawers or safes in the room. And the shower gel etc isn't up to scratch so bring your own. Also, find a supermarket for things such as snacks, beers and water in the central area as there is a lack of shops around the hotel and everything is overpriced!
Staff were absolutely great, apart from the night manager/ receptionist man who is rude, aggressive, and should be dealt with by management - considering it was pride, obviously people would be enjoying themselves but his aggression is absolutely unacceptable.
August 13, 2014
Rated 5.0 out of 5.0 Hotel perfekt, Parken zu teuer
Hotel in Bezug auf die Lage in unmittelbarer Nähe zum Jachthafen, auf die Zimmerausstattung, die Schlafqualität, die Qualität des Frühstücksbuffets, die Sauberkeit und die Freundlichkeit des Personals hervorragend und sehr zu empfehlen bei besonders gutem Preis-Leistungsverhältnis.
Aber: Parkplatzgebühren in der Tiefgarage für 24 Stunden von 25% des Preises der Übernachtung für 2 Erwachsene und einem Kind im Familienzimmer inclusive Frühstück!! Da stimmt das Verhältnis sicher nicht!! Laut Auskunft der Rezeption sei das Parken auf dem öffentlichen Parkplatz gegenüber über Nacht nicht sicher, wenn der Wagen nicht völlig leergeräumt ist.
Auf einer Durchreise nach längerem Urlaub nimmt man nicht gerne das ganze Urlaubsgepäck nur für eine Nacht auf sein Zimmer.
August 7, 2014
Rated 5.0 out of 5.0 by jcblondon Comfortable and clean
Highly recommend this hotel, everyone was friendly and helpful
July 23, 2014
Rated 4.0 out of 5.0 by diederik352 Good value hotel - but bedding requires improvement
My third stay in this hotel. Staff is always very friendly and helpful, as IHG Rewards Club Platinum member my room key, welcome letter and bonus points are always ready before check-in. Free 'upgraded' internet for Plats is also very much appreciated.
Rooms are decent size, bathrooms typical HIX style.
My main complaint is the bedding, queen beds are very small and the pillows are absolutely horrible - the weird shape (wide/narrow) makes them very uncomfortable to sleep on. They give you the choice of firm
July 14, 2014
Rated 4.0 out of 5.0 by PHDK Safe Bet
Good location and great value for money. Professional and courteous staff through and through.
July 14, 2014
Rated 4.0 out of 5.0 by Johann Alba Good location, excellent staff service
It was not first time at this hotel, but had not visited since the renewal of the lobby area, which has improved the general aspect of the property. Staff is very attentive and ready to solve any issues and to give some advice.
Surprised that parking service is not give to Platinum members, as it happens in other properties. Hotel is very weel communicated for business purposes when you have to travel and take highways. Good hotel to be used as a base for some meetings in Belgium.
July 14, 2014
Rated 5.0 out of 5.0 by MeetingHost Great stay
Great location, great staff it was a great weekend.
July 9, 2014
Rated 5.0 out of 5.0 by Robo1234 Clean room and good service
Room was clean and comfortable.
The free wireless internet was extremely slow.
The breakfast was well presented and sufficient choice of food available.
The staff were helpful and cheerful.
July 1, 2014
Rated 3.0 out of 5.0 by Gab56 No air conditioning
Too Many Mosquitos as no air conditioning available.
June 30, 2014
Rated 5.0 out of 5.0 by loowi optimales Hotel für Stadtbesichtigung
Lage am Hafen, trotzdem gute Zentrumsanbindung (Busse direkt vor Hotel, 5 Minuten zu Hauptbahnhof und Zentrum, zu Fuß in etwa 15-20 Minuten im Zentrum)
freundliches Personal, das auf Wünsche eingeht (früherer Check in möglich)
Zimmer trotz Hauptstraße in der Nacht ruhig (hatte bei Buchung um ruhiges Zimmer gebeten, vielleicht kam ich deshalb in den neueren Teil)
Das einzige was mir abgegangen ist, ist dass es im Zimmer keine Laden oder Kasten mit Tür gegeben hat.
June 26, 2014
Rated 3.0 out of 5.0 by thomas1961 Good location, slow checkin
Hotel was very average and breakfast did no offer much options and enviroment is quite Cold.
The checking was so slow only 2 people at the desk at 5-6pm when i Think most people check in to the hotel and one person in the reception was on the phone 10 minutes and did not care about the queue of 15 people waiting to check in. Rooms was ok and i slept well. Easy walk to the harbour area with several restaurant options.
All in all its an ok hotel as long as its taken in concideration its a Holiday inn express
June 24, 2014
Rated 5.0 out of 5.0 by Polly1995 Good nights sleep
Efficient clean and friendly, lovely breakfast. Good location for sight seeing.
June 23, 2014
Rated 4.0 out of 5.0 by Reisender_01 Guter Standard
Bei der Buchung ein Zimmer zum Hafen buchen, da ansonsten zur Straße sehr, Frühstück eher einfach.
Ansonsten alles da was man braucht.
June 23, 2014
Rated 4.0 out of 5.0 by U.K. gutes Presi-/Leistungsverhältnis
Ich nutze das Hotel seit Jahren, wenn ich geschäftlich in Antwerpen bin. Neben der Nähe zu meiner Firma, sind die unkomplizierte Buchung, der sichere Parkplatz, die Sauberkeit und die dem Preis angemessene Ausstattung Grund, es auch weiterhin zu nutzen.
June 23, 2014
Rated 4.0 out of 5.0 Besserer HIX Standard
alles im gruenen Bereich. Fruehstueck ueber Durchschnitt. Wunsch nach Verbindungszimmer wurde erfuellt. Toller Minisupermarkt in der Lobby. Ca. 1km zu Fuss zur Innenstadt
June 18, 2014
Rated 5.0 out of 5.0 by Poligraf Poligrafovich You will not be disappointed with this hotel !
I have been a rather frequent business guest to this hotel for a few years already. I am always impressed
June 9, 2014
Rated 4.0 out of 5.0 by EanX Nice City stay
Hotel staff very professional and courteous and friendly attitude. Basic rooms but enough space to move around and open all bags.
June 8, 2014
Rated 4.0 out of 5.0 by Cnnl Nice Hotel
Breakfast was busy, which is noted in the lift as well. The rest was good.
June 6, 2014
Rated 4.0 out of 5.0 by bovverboy Beware of some guests
Nothing wrong with this hotel, but during my stay there was something wrong with the guests: a bunch of young men having a bachelor party, making a lot of noise around 5 a.m. (loud shouting, banging on all the doors of my floor) and repeating this behaviour around 8.30 am. If you want to book in the weekend, I would advise to inquire if there is a party for a bachelor partyin the hotel.
May 14, 2014
Rated 4.0 out of 5.0 by Rudeservice Started good, ended bad
Despite an agreement between the hotel an us over a late (after 4 pm) check out my wife got rudely told to evict the room as it was needed. When I returned from business I found her waiting for hours in the lobby including our luggage. I spoke to those involved and after many apologies we got our room key back so I could change for travel. Once arrived at at the room it was not even cleaned so " the need for this room" was not really evident.
May 12, 2014
Rated 5.0 out of 5.0 by London traveller Holiday Inn Antwerp
Holiday Inn's always live up to expectations. Clean, comfortable, staff are helpful and breakfast is included in room rate. What more could you ask for? This hotel has many restaurants and bars close by beside the modern museum building behind the hotel, ( in case you miss it, which I almost did)
April 22, 2014
Rated 4.0 out of 5.0 by rudi29 Good location, comfortable beds
The location (near a little harbour) is nice and it's a 15 minute walk from the old centre. The beds were comfortable with two pillows and everything was clean.
Parkingfee is a little high though, should be more a kind of service from the hotel.
April 3, 2014
Rated 3.0 out of 5.0 by LN75 Antwerp stay
Pretty far from downtown. Bed way too soft.
Very nice staff. Poor choice of TV channels, not even Cnn or Bbc!
March 30, 2014
Rated 5.0 out of 5.0 by Phyllios Clean and comfortable
Very good experience, clean room, exactly as it looked like on the pictures on internet, clean shower, comfortable beds. Good breakfast too.
March 29, 2014
Rated 5.0 out of 5.0 by Eric1955 Antwerp and Canterbury
Those are the Holiday Inn Express branches I stay in most! Antwerp is now refurbishing the rooms, and i like it! I'm always impressed by the way the staff welcomes you and makes your stay a very pleasant one! As good as in a privately run Bed & Breakfast. The price is great and in Antwerp I had two stays in a row and they offered me without asking if I would like to try one of the new rooms!
March 9, 2014
Rated 5.0 out of 5.0 by Jagsi Good nights stay on Antwerp
Everything we expected. Good valuable. Good staff and an excellent location
March 7, 2014
Rated 4.0 out of 5.0 by Gra67 Great Location & Value for money
Reception has been renovated since last year and the whole hotel is looking smarter. I was in town for Antwerp (gay) leather pride, so the hotel was very busy but they coped well. The breakfast buffet was very good this year and was kept well stocked during breakfast times.
Unfortunately the number of people put a strain on the WiFi which couldn't cope, so I was forced to switch to G3 - I would prefer to pay for WiFi and get the service than be given something free that can't cope. We also had an issue with the heating & hot water one morning - however the staff dealt with this very well, kept everyone informed and after an engineer visit the issue was resolved. Things do go wrong so I'd give then 5 stars for they way they dealt with this situation.
I would recommend this Hotel and will stay again next year.
February 17, 2014
Rated 5.0 out of 5.0 by Tebby_R centrally located, friendly, comfortable, professional attitude and great service
friendly and welcoming staff with a professional attitude, always ready to be of help and give advice, handled problems encountered efficiently with a professional approach, greatly appreciated
clean rooms, comfortable bed
liked the idea of a late check out, wish breakfast ended a bit later especially on a Sunday, but the kitchen staff were flexible in that matter
HIGHLY RECOMMENDED !!!
pity internet (wifi) was too slow
generally - enjoyed our stay and the hotel itself
Thank you to the entire staff including the housekeeping, kitchen staff, the night porter and front-desk staff
February 14, 2014
Rated 3.0 out of 5.0 by Erica31 Not as good as usual!
Stayed here several times and great base for town centre. Although the hotel has been renovated the usual queue at breakfast wasn't any better. We had to ask three times for the curtain in our bedroom to be re-hung as it was hanging off the rail when we arrived and couldn't be drawn so the light kept us awake the first night.
The staff are lovely and the hotel is very good for the centre of town just a shame a few things let it down on this occasion.
January 1, 2014