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Rated 3.8 out of 5 by 135 reviewers.
Rated 5.0 out of 5.0 by close to quiet areas The hotel is in the European area which can cause some issues with access if there is a crisis and the police shut down the area. But this makes the area interesting and access to the hotel is always assured. The Place Jourdan is close by with many interesting restaurants and bistros. I wonder how long the metro station at Schuman will be under construction - started in 2008!!! March 25, 2015
Rated 2.0 out of 5.0 by Ageing Hotel and Incompetent Reception Staff The hotel needs redecoration, it is aging, not up to Holiday Inn standard. Our room was clearly converted from the conference room. The hotel has not bothered to remove the pull-down screen from the ceiling, now it is hanging just above the bed. The reception staff is not able to tell you whether you will receive the final invoice or not if you book via a travel site. They assured me they would, and then in the morning changed their mind. As a result I was late for an important meeting and had difficulty claiming expense reports. March 19, 2015
Rated 1.0 out of 5.0 by Not the same - the second time around After a good stay on the 28th of February, I went back the following weekend on the 7th of March. Everything was going fine until I was getting ready to go to bed and I pulled back the comforter. I was troubled when I saw a stain on the white sheet in the shape of a butt crack. I thought to myself, "this can't be what it looks like, can it?" Maybe I am a little bit nuts, but I bent over to smell the sheet, expecting the discoloration to be an old stain and still expected them to smell clean. When I took a deep sniff, I was absolutely floored to find my first instinct was right....it was fecal matter. I went down and talked to the front desk clerk, who came up to investigate. He attempted to change the bottom sheet, without changing the top/comforter. I told him it all needed to go and be changed. He complied and offered me a 15% discount, in his words, "to make me happy". I told him that would not make me happy. I have never been so grossed out in any hotel. -And I stay in a lot of hotels. Never again. March 18, 2015
Rated 4.0 out of 5.0 by Great room facilities - dissapointing breakfast Having been upgraded from standard room to a suite the room faclities were excellent. Everything functional and very clean and modern. The dining area was not particularly well laid out or comfortable and the breakfast choice was rather dissapointing with several of the food options depleted or completely missing. The hotel is not the easiest to find when arriving via the metro on foot - some signage would be beneficial. March 13, 2015
Rated 5.0 out of 5.0 by Probably The Best Certainly Most Friendly Hotel In The Chain Stayed over the weekend of 6th to 8th March, 2015. Myself and a colleague so we had 2 rooms. Nice clean and comfortable We had a couple of meetings which we were able to use the hotel lounge for and the staff could not have been more helpful On the first night we ate in the hotel and it was very good Well Done Overall We will come back George Thomson March 12, 2015
Rated 5.0 out of 5.0 by Great hotel for a short stay Great hotel for a short stay. Clean room, nice food and very helpful staff March 10, 2015
Rated 4.0 out of 5.0 by SMALL AND MODERN HOTEL IN THE CENTRE OF BRUSSELS Good staff, clean public areas and rooms. Nice breakfast. March 6, 2015
Rated 4.0 out of 5.0 by A good night sleep Had to be in Brussels for an event of my company. Instead of driving back tired in the middle of the night, I opted for a good night sleep in HI Brussels Schuman. A hotel I know from a previous stay. As such I only used the "core-business" of the hotel.. being the bed. I arrived late after the party, was able to park in the street and found a nicely decorated room to have the necessary rest. It clearly was a refurbished room and that is a job well done. Now time to refurbish the bathrooms.. ;) This hotel brings you excellent price-value in the weekend. For those wanting to visit the city, the subway is nearby. I highly recommend this hotel. March 4, 2015
  • 2015-03-29T10:26:20.668-05:00
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