Rated 4.0 out of 5 by 220
Rated 4.0 out of 5.0 by Krokus Comfortable stay
My expectation where meet. Average room size and attentive staff.
February 10, 2016
Rated 5.0 out of 5.0 by field186 Friendly and helpful staff.
I come to this hotel every time I am in Brussels even though it is farther away from the airport and it requires a taxi to and from the airport.
I take the extra time and cost because the staff are very friendly and always make you feel like you are family.
Also, it is within walking distance of the city center as well as other dining and shopping areas.
February 10, 2016
Rated 5.0 out of 5.0 by JustinInDublin Excellent Experience - Can't Praise Enough
I was recognised as an IHG Rewards club member upon checking in and was given free access to Premium Wifi, a snack and drink voucher and upgraded from a standard room to a superior rroom.
Staff were great and very friendly and the room was fantastic, nothing at all that I could complain about, very modern and comfortable with everything working well.
The service and staff were so great that I did something that I rarely do at hotels for leisure - I ordered room service and I was not disappointed, great food beautiful presented from staff always with a smile on their face - I wish all hotels were like this.
It's been a little while since I stayed at a Holiday Inn, having visited a few places where IHG are not so prevalent including Scandinavia and Poland but this experience, the best I've had in a hotel for several years, really reminded me of what I was missing.
Full compliments to the team and staff, you have a great hotel that is totally focused on the guest with great attention to detail, if I return to Brussels I'll certainly be back!
February 8, 2016