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Rated 3.6 out of 5 by 274 reviewers.
Rated 3.0 out of 5.0 by Sub Par, but better than any roach motel I'm used to IHG being great, and it's been a long time since this hotel has been renovated or overhauled and it needs it. The Staff is pleasant and accommodating for the most part. (Holiday Inn Express in Verona/Madison WI) is set apart with service and hospitality. This place just isn't the best IHG I've been too. They started raising the prices here, and that makes the "average" rating not worth it. The Pool and Hot tub are not maintained well...kind of dirty. There was chlorine powder in the hot tub that is not good. It's not really hot either. Also I've been staying here on 6 separate trips in the past month and they only gave me my reward points for 2 of the stays that are standard on any IHG Platinum Member Reward Stay. November 21, 2015
Rated 4.0 out of 5.0 by Enjoyed overall stay and great service Overall stay was very good, staff was excellent. My only complaint was NO hot water when needed to take shower and NO one notified me of issue and the bathroom could have been cleaner (hair) and may need some updating, I was unable to take a shower before check out. However, the front desk clerk did discount rate for my inconvenience. November 20, 2015
Rated 5.0 out of 5.0 by Great service and very clean I arrived and was very pleased with the hotel and the management. They were very accommodating to the request that I made. I will definitely stay here in the future if I am back in this area. November 17, 2015
Rated 5.0 out of 5.0 by Great location Easy to travel to, and lots of parking space. Clean and comfortable rooms and a great restaurant and staff. November 14, 2015
Rated 5.0 out of 5.0 by Really enjoyed my 1 night stay! I needed a place to crash for 1 night while driving from Chicago to New Jersey and decided to stop at the first exit I could after crossing the state line into NJ. This hotel was right off 80 and looked like a good, clean hotel so I decided to give it a shot. I'm so happy that I did - what a room! The room was without a doubt the best smelling room I've ever stayed in! I'm not sure what exactly the scent was but it was extremely pleasant and made me feel completely comfortable. I had a *huge* comfortable bed that was soft and gave me a great night of sleep. I did notice a few hairs in the sink and tub, but aside from that the rest of the bathroom was clean. Overall I enjoyed my stay and would recommend this hotel to anyone that needs a hotel in the area! November 12, 2015
Rated 5.0 out of 5.0 Nice place to stay We enjoyed our stay. We were there for just one night. We arrived early in the afternoon and we were allowed to check in before 3:00 pm so that we could dress for the wedding we were to attend. We appreciated that. November 11, 2015
Rated 4.0 out of 5.0 by Good Value Clean and comfortable, staff very friendly and helpful especially at the bar. Close to Waterloo and a number of bars and restaurants. November 10, 2015
Rated 5.0 out of 5.0 by friendly staff Very accommodating staff, clean rooms and comfortable beds. November 6, 2015
  • 2015-11-27 T10:42:14.780-06:00
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