Rated 4.2 out of 5 by 18
Rated 2.0 out of 5.0 by Rocky60 Not a good review
Restaurant was very dirty and the seats were all stained.
Room was ok but worn out. Tthe halls were all dirty from the new wallpapering.
Very unhappy with the service as we asked about discounts coupons and they said they did not take them and we were able to find some on line the same hotel the next day.
overall very unhappy with the holiday Inn
May 6, 2013
Rated 3.0 out of 5.0 by Shoals Restaurant and bar.
Restaurant breakfast on weekdays was very good including service. Weekends was another story with poor servic. The small bar was under stocked and the bar tender seemed to be away from his post most of the time. Two glasses of wine cost me $19.75! Needless to say bring your own wine.
May 4, 2013
Rated 5.0 out of 5.0 by Scott123456 great nights sleep
highly recommend to anybody visiting for pleasure or business
April 11, 2013
Rated 4.0 out of 5.0 by Christopher777 Christopher
Great stay! Loved the enjoyable and relaxing environment in the lobby and lounge areas. The pool and spa are awesome! There is also a fitness room where you can work out a little. Beds and rooms also offer a very comfortable, enjoyable, and relaxing environment and are clean, spacious, and nice. The cons are: no continental breakfast included for guests staying at the hotel. Instead you must pay extra for it, and there are no restaurants within walking distance nearby the hotel. You must drive if you want anything else. Otherwise - have a great stay and enjoy your room and all other amenities!
March 30, 2013
Rated 5.0 out of 5.0 by fencemom Quiet area
Nice hotel. Clean. Friendly staff. We had a late dinner and the food was good. The area is very quiet and there isn't much around there. If you want to leave the hotel to eat, you need to drive a bit.
We will definitely stay there again.
March 25, 2013
Rated 5.0 out of 5.0 by Crustiuk Nice People
The hotel was close to company that I was visiting. There was a bit of weather happening and the hotel adjusted well. They were friendly and quick to help with my need to get an early start. I will stay here again.
March 8, 2013
Rated 5.0 out of 5.0 by Shreya comfortable bed and great service
Great staff and good food.. deffinately recommend this place
February 18, 2013
Rated 4.0 out of 5.0 by 4guest Good experience overall
I read some reviews that made me a bit concerned about staying at this hotel especially about the problems with billing. I, however, did not have any problems with my bill and in fact was very pleased to receive a reduction on one of my dates since the pool was not open to do cleaning being done. I was disappointed to not be able to use the pool with my little one but the management was quite apologetic and offered the credit which did appear on my bill at check out. The room was clean and the housekeeping staff was friendly. Some of the front deck staff could be a bit more responsive and make better eye contact making the guest feel like they are actually paying attention though.
I have stayed at this location several time over the past few years and you should be aware that there is a group who seems to regularly stay on Friday into Saturday that allows their children to run freely about the hotel and jump out of corners or behind curtains to scare passersby. This is unpleasant but can be ignored for the most part because usually on the floors where I have stayed but I personally observed the children truly scare a little toddler who was walking by with his daddy causing him to cry. I think that hotel management should make an effort to communicate with the group that this behavior is not acceptable but I understand that it is probably a delicate balance since the group is fairly sizable and might choose to book elsewhere.
February 4, 2013