Rated 4.3 out of 5 by 196
Rated 4.0 out of 5.0 by dutch2016 no shuttle service between 1 pm and 4 pm
great hotel, but very inconvenient not to have shuttle service to the airport between 1 pm and 4 pm because the driver needs to sleep his siesta!!!
February 11, 2016
Rated 4.0 out of 5.0 by valdinei.ce Excelente hotel
Sempre que vou a Ezeiza minha primeira opção é o hotel mais apresentável da regiao com belas paisagens.
Os unicos pontos que tem a melhorar é o ruido e dos quartos, conservação dos banheiros, cafe da manhã e as opções de alimentos no serviço de quarto.
February 8, 2016
Rated 3.0 out of 5.0 by gopalpur Dont trust the Lobby staff
We have yet to come across more unhelpful and devious lobby staff. On arrival, we were told that the complimentary shuttle to airport at 6.30/ 7.00 am was all booked up. She suggested that we take the 7.30 am shuttle. When we told her repeatedly that our flight was at 8.30 am, she assured us many times that for a domestice flight 1 hour was sufficient. She refused to accommodate us on an earlier shuttle even though we found out that those booked earlier had much later flights. Fortunately, we did not listen to her and took a taxi and arrived well on time. At the airport there were huge cues and it took us almost 1 hour to get through all the formalities just in time to board the gate. Had we listened to her we would have missed our flight and our ongoing tours from Ushuaia.
We had paid for our breakfast in advance. We pleaded with her to let us into the dining hall just 5 minutes before 7.00 am to collect some breakfast to carry along with us. She refused. Firstly, most hotels open their dining room at 6 or 6,30 am. We know because we have travelled around the world these past 25 years. This is the only one among thousands of hotels that open at 7 am. Is this a way to dupe people out of their paid breakfast??
We have nothing against the Holiday Inn Chain and have stayed in many countries, but definitely the ownership here has to change.
February 1, 2016