Rated 4.1 out of 5 by 329
Rated 4.0 out of 5.0 by swimswam2 It was OK
The hotel was clean and comfortable. The front desk staff friendly and helpful. I do NOT recommend eating here. The food was terrible. The location and area are nice.
March 31, 2015
Rated 4.0 out of 5.0 by mr1212 Business Travel
Great location for Business Travel in the Buffalo area
March 30, 2015
Rated 5.0 out of 5.0 by DVandy Perfect hotel
Room was comfortable and clean, and location for walking to a show in the theatre district was great! The restaurants in the hotel were wonderful - we enjoyed very tasty burgers for dinner and amazing omelets for breakfast!
March 25, 2015
Rated 2.0 out of 5.0 by am_ash2 Not the best
Beds and pillows were comfortable and front desk staff pleasant at check in, but restaurant service was awful. Waitress apathetic and pretty much non-existent, forgot our drinks and never returned to the table even though we told her we were in a hurry to catch a show. Had to hunt her down to get our bill. I alerted the front desk about the problem and they didn't seem to care. The response was "I apologize". On top of that, the bathroom floor and mirror were dirty and there was hair in the tub. Carpet in the room had pieces of white fuzz that looked like part of an old fashioned mop. I love Holiday Inn hotels but will probably not stay at this one again.
March 24, 2015
Rated 5.0 out of 5.0 by Jon1371 clean room, friendly staff, conveniently located
Great and safe place to stay while in Buffalo. Stay there every time I visit.
March 23, 2015
Rated 4.0 out of 5.0 Comfortable Stay
My family and I stayed at this hotel for the Garth Brooks concert. We all said how comfortable our rooms were although we were disappointed there were no refrigerators or microwaves in the rooms. We had breakfast in the dining room the morning of checkout and when I told the server there would be 6 of us she made a remark about not being able to leave early. I have worked for a hotel and know I would have been reprimanded for making a remark like that. Other than that I thought the employees were friendly and our rooms were great! I would definitely stay here again.
March 20, 2015
Rated 5.0 out of 5.0 by Hockey84 Location to the game
Easy to get to the game. Parking was free, no extra charge. Service was pleasant and accommodating.
March 18, 2015
Rated 4.0 out of 5.0 by thejets Great service
The hotel staff was about the best I ever met all of the staff was helpful.
March 18, 2015