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Rated 4.1 out of 5 by 327 reviewers.
Rated 5.0 out of 5.0 by Perfect hotel Room was comfortable and clean, and location for walking to a show in the theatre district was great! The restaurants in the hotel were wonderful - we enjoyed very tasty burgers for dinner and amazing omelets for breakfast! March 25, 2015
Rated 2.0 out of 5.0 by Not the best Beds and pillows were comfortable and front desk staff pleasant at check in, but restaurant service was awful. Waitress apathetic and pretty much non-existent, forgot our drinks and never returned to the table even though we told her we were in a hurry to catch a show. Had to hunt her down to get our bill. I alerted the front desk about the problem and they didn't seem to care. The response was "I apologize". On top of that, the bathroom floor and mirror were dirty and there was hair in the tub. Carpet in the room had pieces of white fuzz that looked like part of an old fashioned mop. I love Holiday Inn hotels but will probably not stay at this one again. March 24, 2015
Rated 5.0 out of 5.0 by clean room, friendly staff, conveniently located Great and safe place to stay while in Buffalo. Stay there every time I visit. March 23, 2015
Rated 4.0 out of 5.0 Comfortable Stay My family and I stayed at this hotel for the Garth Brooks concert. We all said how comfortable our rooms were although we were disappointed there were no refrigerators or microwaves in the rooms. We had breakfast in the dining room the morning of checkout and when I told the server there would be 6 of us she made a remark about not being able to leave early. I have worked for a hotel and know I would have been reprimanded for making a remark like that. Other than that I thought the employees were friendly and our rooms were great! I would definitely stay here again. March 20, 2015
Rated 5.0 out of 5.0 by Location to the game Easy to get to the game. Parking was free, no extra charge. Service was pleasant and accommodating. March 18, 2015
Rated 4.0 out of 5.0 by Great service The hotel staff was about the best I ever met all of the staff was helpful. March 18, 2015
Rated 2.0 out of 5.0 by older hotel booked three rooms for Garth concert - asked if shuttle available to take to train or concert - no - asked for taxi - taxis don't come up here - walked to train - all sorts of taxis passed us and shuttle delivered other guests to train and picked them up - when my daughter asked just to take her 80 year old grandmother - not a chance - toilets in rooms did not work - over worked maintenance man said fiddle with it - no hot water in any of the rooms Sunday morning and water didn't come to one sink in room -- ice maker not on floor when on map it shows it is - being an older hotel it is clean and bright - forgot to bring extension cord for plug in electrical devices like phone etc as outlets are hard to find - did not enjoy hearing the maid going up and down the hallway early Sunday morning after the time change - when every one got in late a few hours beforehand - this hotel does not offer a free breakfast either - for the price paid would not stay again - but at least the parking was free March 17, 2015
Rated 4.0 out of 5.0 by Anchor Bar Walking distance to the Anchor Bar - the establishment that invented Buffalo Wings! March 16, 2015
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