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Rated 4.1 out of 5 by 231 reviewers.
Rated 4.0 out of 5.0 by Great stay We were pleased with our stay and would stay here again, if in the area. August 28, 2014
Rated 5.0 out of 5.0 by Good functioning hotel All the facilities ran well, rooms good, bar, restaurant and coffee shop, excellent and staff including front desk very helpful. Rooms and amenities were clean, so everything one would ask for is excellent. The facility is not as central as its name implies, but I found the tramway was good for travel to city. Some parts of the hotel could do with facelift soon, particularly corridors on room floors. August 27, 2014
Rated 2.0 out of 5.0 by Poor internet connection Very unhappy about the poor internet service and when asked for help at help desk they gave me the number asking me to contact the internet provider myself which in non of my business. Please take care of this. Thanks August 26, 2014
Rated 4.0 out of 5.0 by August visit to Buffalo The parking lot was packed when we got to the hotel and I think we were lucky to find a spot. Everything about this hotel was fine, not over the top spectacular but for the price range I would say it was perfect. The room was clean and comfortable and we were able to request a top floor with a view of the Buffalo skyline, so that was nice. I would stay at this hotel again. August 22, 2014
Rated 2.0 out of 5.0 by Not a Holiday Inn experience Place is not clean. Room stinks, furniture rundown. Total Property needs to be reworked. August 22, 2014
Rated 5.0 out of 5.0 by Great staff The staff in this location is among the best I have seen. August 21, 2014
Rated 5.0 out of 5.0 by great hotel and friendly staff Such a friendly place as the Buffalo Holiday Inn. From the front desk to the waiters in the restaurant. It all felt like a big happy family and they made my first family reunion a memorable one. They volunteered to take pictures of us at breakfast so we could all be in it. We were a group of 38 (from 95 years old to 3 months). Service and food was excellent. When we asked the front desk for nightlife they took us in their shuttle. Every time we asked for something, they went out of their way and we were able to enjoy family reunion. August 21, 2014
Rated 5.0 out of 5.0 by Could not have been better! Our stay in Buffalo was beyond our expectations and the entire experience at the DownTown Holiday Inn was just superb; very comfortable, clean, well-appointed suite; friendly and helpful staff; outstanding eating venues on-site; great location to maximize our time in the town; and wonderful shuttle service. We cannot remember when staying in a hotel was so exceptional and enjoyable! We will be back next year. August 20, 2014
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