Rated 4.1 out of 5 by 198
Rated 5.0 out of 5.0 by David567Albany Overall experience
I have stayed at this location many times in the past. I always have the same level of outstanding customer service. This particular trip was due to a death in my family. Brian in particular was professional and accommodating to my needs, as well as Linda.
Whenever I go to buffalo for a visit, the downtown holiday inn express is always and will continue to always be my first choice.
July 17, 2014
Rated 5.0 out of 5.0 by gypsy68 Very Comfortable
We enjoyed our stay and would like to do it again!
July 16, 2014
Rated 5.0 out of 5.0 by Momma Poli Fun filled weekend
We enjoyed our stay in the Downtown Buffalo area, it was easy to get to our venue, as well as explore the area
July 16, 2014
Rated 5.0 out of 5.0 by Phil1228 Fun place!
As always, the staff was super friendly and super helpful. Front desk staff was great. The bar is a great place to unwind! Food is excellent!
July 14, 2014
Rated 3.0 out of 5.0 by elnino27 服务有待提高
July 8, 2014
Rated 5.0 out of 5.0 by Bill1979 Good Location
My family of 5 stayed for one night. The hotel is in a very good location and the reception area was well maintained. The rooms are definitely dated but worked well for our quick stop. An interesting find was the Teddy Roosevelt Inaugural Site across the street - did not know it was there. We took the tour which was very well done and informative. Did not use the restaurant - when to Duff's for wings. It would've been great if breakfast were included in the price.
July 4, 2014
Rated 4.0 out of 5.0 by ChrisPLondon Good stopover
Stopped over in Buffalo on the way to Canada.Chose the hotel because familiar with US Holiday Inns and it was close to downtown.However,Amtrak train very late so ate in hotel.Nice dinner,good service and a decent pint of craft beer in the bar beforehand.
Breakfast OK but waiter dropped plate of ham,fortunately on the floor rather than on me!
Front desk very helpful in booking taxi to cross the border.
July 3, 2014
Rated 4.0 out of 5.0 by ann14 Easy parking location. Very nice front desk employees.
Employees at this property seem to strive to keep guests satisfied. Would recommend when traveling.
June 30, 2014