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Rated 4.1 out of 5 by 396 reviewers.
Rated 5.0 out of 5.0 Great staff I have always enjoyed the front desk staff at this Hotel. They always treat you like they know you and you are important to them July 26, 2015
Rated 2.0 out of 5.0 by Friendly staff, good location, moldy bathroom The friendly staff and good location of this property were outweighed by the condition of our room. When we arrived in the room, the TV was unplugged, the clock-radio was unplugged and one side of the dresser was pulled well away from the wall. We pushed it back and plugged everything in. The bathroom had been completely and POORLY re-caulked. There was black mold all around the tub soap dish and black spots on the tub wall caulking and around the edge. Bathroom tile was cracked. The bathroom door must have had a hole in it, which was poorly repaired and painted. There was debris on the room carpet (old hair pins, plastic wrap) and there was no liner in the bedroom trash can. Every single time the internet was used, you had to log in to the Holiday in wi-fi with the user name and password. The elevators were extremely slow and inconvenient. This property did not live up to Holiday Inn standards or my expectations of the Holiday Inn brand. July 23, 2015
Rated 4.0 out of 5.0 by Quality Nights Rest Just a quick one night stay before heading to the airport. Slept great. Service was friendly and helpful. Overall, a quick, easy, and comfortable hotel experience. Would stay again whenever I am back in town. July 23, 2015
Rated 4.0 out of 5.0 by comfortable bed---friendly service Room was clean and the bed was extremely comfortable. All employees were friendly and willing to help with any issues July 21, 2015
Rated 5.0 out of 5.0 by Great hotel, clean, and friendly staff This hotel is convenient to the downtown area. Hotel is clean. Food is good. Staff are very polite and accommodating. July 21, 2015
Rated 2.0 out of 5.0 by Old Rooms... Room smelled old and bathroom could use a major facelift. July 20, 2015
Rated 4.0 out of 5.0 by Great location, old hotel I stay here twice a year when visiting family in Buffalo. The location can't be beat if you're planning to stay in the city - very close to downtown, the medical complex, Elmwood Village, and Delaware Park. And you get free self-parking, unlike hotels right in downtown. The only drawback is that it's an older property, so the rooms are small and a bit rundown. Still, a great value and the staff are always Buffalo-friendly! July 20, 2015
Rated 3.0 out of 5.0 by caution! The Hotel and staff were all fine, it's the location that brought this review down, it sure didn't seem like a very safe and secure part of town. They even had to have a armed security guard to watch our cars in the parking lot. July 18, 2015
  • 2015-07-28T12:01:13.397-05:00
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