Rated 4.6 out of 5 by 103
Rated 5.0 out of 5.0 by jdda Clean, comfortable, quiet, great value
Friendly and efficient front desk staff. Lovely setting; quiet at night. Room was clean, comfortable , and bathroom was well supplied and very clean. Requested extra towels, and received them promptly.
Breakfast in Great room was ideal; plenty to choose from; readily available and replenished often. Room was sunny and cheerful; arranged with combination of seating near large T.V. and tables and chairs .
We would definitely stay here again!
June 19, 2014
Rated 5.0 out of 5.0 by sje69 Very comfortable hotel!
I was pleased with this hotel,i will use it again. close to the Buffalo Bills stadium and walking distance to restaurants.
June 10, 2014
Rated 5.0 out of 5.0 by Big N Great value
Our stay was very comfoertable. I was suprised by how many offerings thay had at breakfast, something for everyone.
June 6, 2014
Rated 5.0 out of 5.0 by Retired Air Force Will stay again
Our first time at this location a week ago, we heard the thruway traffic. It wasn't bad, but I just couldn't get to sleep. This stay we requested a room away from the traffic and didn't hear a thing! Go to L'Isla something Italian for GREAT Italian food, Peg's place for Friday night fish fry, the amounts are huge. Also, Savory grill for breakfast. All good deals.
June 3, 2014
Rated 4.0 out of 5.0 by Chinook85 Not the usual Holiday Inn Express
Stayed at other HIE and inside the hotel, experienced great service and room accomodation. The staff at the entrance to this hotel found this to be their smoke break area, thus you having to walk through the hotel's smoke area to enter. I did have a choice 2 weekdends ago in Pigeon Forge and choose not to stay at HIE due to the Hamburg location. I'm trying not to let this discourage me from staying at another HIE, but it is still on my mind.
June 2, 2014
Rated 5.0 out of 5.0 by Uzzy Great Place
Loved my stay. I'll be staying here again, if I trvel back.
May 30, 2014
Rated 5.0 out of 5.0 by Morgan Lady Very comfortable beds with great pillows!!!
Everything in the room was very clean. The bathroom was a good size with room to move around and a great hot shower. The people at the front desk were very helpful when I wanted to stay an extra night. I'll stay there again!
May 27, 2014
Rated 4.0 out of 5.0 by Bar-bill is worth a visit Good Hotel...I Didn't Pay the Bill
Nicest hotel on this hotel block. I stayed for five nights in a row. Breakfast is good enough, especially if you like eggs and breads. Plenty of cereals and juice and cookies at night. I used the dry cleaning which was fine and not way overpriced (just a little). Front desk is responsive but limited. Workout area is worthless. The restaurant at the end of block is good, big portions and flavors (not affiliated to hotel). Nice new hotel but rooms let lots of noise travel. . Would recommend.
May 19, 2014
Rated 5.0 out of 5.0 by Oakleaf Always a perfect stay.
We have stayed at the Hamburg Holiday Inn Express multiple times, and every one has been a great experience-- comfortable, spacious, marvelous breakfast, very nice staff. This will always be our first choice when staying in the area.
May 12, 2014
Rated 5.0 out of 5.0 by Wendy25 One of the best hotels in the Buffalo area!!!
I stay at this hotel when I travel to the Buffalo area for business. The hotel is always clean and the staff is very friendly! They just updated the breakfast buffet and added some great new items!
May 4, 2014
Rated 5.0 out of 5.0 by Kaleb1 Quiet Place to Work
This hotel is located just of the Highway but was a quiet place to get some work done. The hotel is located one exit east from a great Mall, various food choices, Regal Cinemas and other great activities.
April 30, 2014
Rated 3.0 out of 5.0 by trish40 room 316
it was so noisy with our room almost on the interstate--------i cannot believe they would put rooms where it is so noisy-------no relaxation!!!!!!!!!!
April 25, 2014
Rated 5.0 out of 5.0 by SBTR Fabulous staff
Fabulous stay! Everyone was extremely friendly , outgoing and kind! Even the pizza delivery man from Edie's was fantastic!
April 23, 2014
Rated 5.0 out of 5.0 by dfm0807 Great Hotel
I love staying here! Nice, clean and newer hotel. Staff are all very friendly and helpful. Rooms are clean and spacious. My choice hotel whenever I'm in the Buffalo area!
April 7, 2014
Rated 5.0 out of 5.0 by Brian2014 Nicely equipped!
Definitely would recommend this hotel. My room was spacious, well equipped, and quiet. Staff was responsive and directed me to a good restaurant, even though I had a late arrival ~9 pm. Thanks again for a quality stay.
March 24, 2014
Rated 5.0 out of 5.0 by Whyanickname Dependable Stopover
Our family has stopped over on the Holiday Inn Express half a dozen times and it is usually a clean pleasant place to rest up and get a good start with a great breakfast. The staff is friendly without being weird-corporate friends. They are helpful without being intrusive. The treadmill in the workout room was broken, other than that the place still looks brand new.
March 15, 2014
Rated 5.0 out of 5.0 by Chris K great service
I stay at the Hamburg Holiday Inn every year during a trade show. I'm never disappointed. The entire staff has obviously been trained in the importance of good service and it shows. The manager should be complimented.
March 14, 2014
Rated 5.0 out of 5.0 by dlaforce perfect
As Always, great value and comfort.The only place I'll stay in Buffalo.
February 9, 2014
Rated 5.0 out of 5.0 by mlevass As always a 10 for yall
Great hotel easy to get to and a very friendly staff. Property is clean and quiet. And a fabulous restaurant to eat at. The Waterstone Grill is a must. Sorrry for the plug but it is.
February 8, 2014
Rated 5.0 out of 5.0 by Hilbert Parent Great Hotel
We stay here frequently because we live out of state and our son attends Hilbert College. There are never any noise issues and parking is great. There are also many restaurants nearby.
January 4, 2014
Rated 5.0 out of 5.0 by Shannon leigh great service
holiday inn express hamburg is my home away from home! I absolutely LUV LUV LUV the place.....all the staff are so sweet...Nicole, the manager is always so sweet and helpful...very HIGHLY recommend this hotel!
January 2, 2014
Rated 5.0 out of 5.0 by annanora Great Suite
Unfortunately I was back in Buffalo for the passing of my two brothers 12 days apart. One was my twin. The staff couldn't have been kinder.
We moved from Buffalo after 55 years in 1999 and everytime we come "home" we stay with you.
December 17, 2013
Rated 3.0 out of 5.0 by Clath Amazing hotel, but water tank damage led to cold showers
My friends and I had a wonderful stay. The hotel is gorgeous, rooms are very clean and comfortable. My only issue was that there was a water tank breakdown in the morning, and we had to take cold showers. There was no discounted offer and we still had to pay in full. I would stay again, but please, offer something to customers when something like that happens.
December 3, 2013
Rated 5.0 out of 5.0 by Unstoppable Clean and beautiful
everything was perfect! From check in to check out.
The room was beautiful. Absolutely no cigarette smell.
I had spilled some water on the bathroom floor and wiped it with a towel and the towel did not have one spot of dirt on it after wiping the floor.
Breakfast was great! Did not use the pool but it looked great!
November 12, 2013
Rated 5.0 out of 5.0 by elvisrtg check in
everything was excellent except for Chip who check us in he was rude and acted like we were inconvincing him if it wasn't for that are stay was great only thing you need to change is him
November 11, 2013
Rated 1.0 out of 5.0 by Randal9 No Microwaves used to have them
Stayed here many times primarily because of a food location I can walk to and the microwave and fridge in the room. I travel every week and stay in a hotel from 2-4 nights a week. The microwave is important to me. I will not be staying here in the future. Not mad but that decision to remove the the microwaves from the room has lost you any future business. There are other options.
November 5, 2013
Rated 4.0 out of 5.0 by kf102 Mostly all excellent
The room certainly was large enough and clean,however, the kingsize bed was not very comfortable and high. Although we are senior citizens, we are pretty agile but almost needed a stool to climb comfortably or easily onto the bed. Good location for business purpose and close to the interstate.
November 4, 2013
Rated 3.0 out of 5.0 by 14themoney Nice but ...
Overall good experience. Comfy bed, tasty breakfast, newer hotel. However, the staff member who greeted us upon arrival was rude and less than honest. We stay regularly at IHG properties and never have encountered an employee like that.
October 31, 2013
Rated 5.0 out of 5.0 by Superman12 Great Hotel
Clean and modern rooms. Excellent breakfast, Competitive rates. Only issue was my room airconditioner didn't seem to work 100%,
Needs a better fitness center with some weights for the men.
October 28, 2013
Rated 4.0 out of 5.0 by FishingDave Friendly, clean and attentive employees
Each time I saw an employee they greeted me and made me feel welcomed. Breakfast has a good choice to accommodate anyone and always being constantly stocked by a very polite individual. Every turn the place was clean. Only complaint, the alarm clock ran fast and well (fast by over an hour each day), gave me more time to relax and eat and.....I certainly was never late !
Highly recommend staying here multiple days.
Also, a very nice restaurant is a quick walk away for dinner or a beer while watching a ball game.
October 23, 2013