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Rated 4.2 out of 5 by 294 reviewers.
Rated 5.0 out of 5.0 by Attentive Staff, Great Accommodations I had a great experience at this hotel. I arrived later than expected and was able to quickly check in, and was even greeted as a rewards program member. The room was very nice, clean, and the bed was comfortable. The next morning, I ate at the restaurant for breakfast which was very good and at a reasonable price. I would definitely stay again at this location! August 22, 2014
Rated 5.0 out of 5.0 by Nice rest Everything was as I would expect from the Holiday Inn brand. I am always treated well and I enjoy the reward nights from time to time as a rewards member. August 21, 2014
Rated 5.0 out of 5.0 by love it This hotel is very clean. They are very friendly. Love staying here. August 20, 2014
Rated 3.0 out of 5.0 by Nice hotel but AC was broken I had a two night stay here. I was originally put on the 6th floor but we realized our air conditioning was broken. We called the lobby and they moved us up to the 12th floor. In this room the AC worked for about an hour then started to blow hot air like the first room and my girlfriend and I awoke to a room that was 85 degrees. The next morning I went down to the lobby and I was then moved to the 18th floor for my 2nd night and I was informed that the manager would be calling me to maybe work out a refund/discount for the first night. The manager never called so I spoke to another manager upon checking out and he finally was able to help me out. That was one of the few redeeming qualities of our stay. August 19, 2014
Rated 4.0 out of 5.0 by Holiday Inn - Burbank The Hotel was easy to find. just off the freeway. They had a parking garage right next to the hotel which was convenient, also they pay for the parking. The lobby is inviting and bright. I wasn't greeted as a Platinum member though LOL. Rooms were good. I thought my booking came with free breakfast but alas it did not. However there are lots of restaurants nearby only 2 blocks away. Overall the stay was good, made use of the laundry room but not swimming pool. August 18, 2014
Rated 4.0 out of 5.0 by Great location Close to restaurants and shops. nice place to stay August 18, 2014
Rated 5.0 out of 5.0 by Overall service and amenities---Great We stayed at the Holiday Inn for 2 nights. There were a total of 10 of us. Upon arrival, we were approached by the Staff to help with our luggage. We were impressed with the friendliness of the staff, checkin, restaurant, security. I highly recommend this location for anyone coming into the area, especially if your going to Universal Studios. August 16, 2014
Rated 3.0 out of 5.0 by Great location but.... I had a nice experience at this hotel. There are plenty of places to enjoy the during the evenings to walk to in downtown Burbank. I liked the free parking and wifi. There are some improvements that would have enhanced the experience. The outside facilities appeared run down but well maintained. The rooms were evidently remodeled inside, The hotel elevator was small and slow. Lower floors were apparently for smokers, the smell was evident from guest entering or leaving the lower floors on elevators. August 14, 2014
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