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Rated 4.3 out of 5 by 340 reviewers.
Rated 5.0 out of 5.0 by GREAT HOTEL AND VALUE Clean Room, great bed, super staff Used points and dollars, Great location Shuttle service was an added bonus October 17, 2014
Rated 1.0 out of 5.0 by Awful leadership in this HI property This hotel lacks leadership and it shows in the overall hotel experience. The staff is pleasant, but you can't compensate for lousy management. This week I found that the refrigerator in the room didn't work. The iron didn't work. Some of the laundry equipment didn't work. All of these items could have been identified in advance had anyone in management made sure that the staff had a regular schedule to check, but that is obviously lacking. October 16, 2014
Rated 5.0 out of 5.0 by Comfortable and quiet. I have stayed at Holiday Inn properties hundreds of times and have never been disappointed. This is one of the nicest Holiday Inn properties I have ever stayed in. Clean, quiet, comfortable, excellent staff. Would definitely stay here again if travels bring me this way. October 15, 2014
Rated 5.0 out of 5.0 by overall experience I stay once or twice weekly account my employment and have noticed the continued courtesy and commitment to better service guest I can honesty say we may not get preferred rooms but they will always be clean and comfortable. October 15, 2014
Rated 5.0 out of 5.0 by Quick Stay for Business This property is an excellent value. The staff is friendly and knowledgeable and the service and accommodations were excellent. October 14, 2014
Rated 5.0 out of 5.0 by Friendly Staff, Great Location I like this hotel with its friendly, efficient staff. The dining experience is welcoming and the quality of the food and menu has recently been upgraded. The location is in a fun neighborhood for exploration on foot. October 14, 2014
Rated 3.0 out of 5.0 by Really Want To Like This Hotel This was my second stay and I really want to like this hotel. The staff is great. Front Desk personnel, are pleasant and attentive. The rooms are nice and clean, beds are comfortable. The main complaint is the absolutely terrible wifi in the hotel. I was staying for a meeting in Burbank. Upon arrival, I experienced difficulty connecting to wifi and when I was able to connect, the connection speed was completely unacceptable. Calls to the Help Desk were inconclusive. I was unable to get a workable connection using a MacBook Pro, a Windows enable laptop, an iPad or an iPhone. I had planned on being able to work from the hotel while away from my office and was completely unable to do so. I think part of the problem may be that the hotel is trying to save by skimping on the amount of bandwidth for the size of the hotel. I was disappointed that the inability to effectively work from the hotel negatively colored my overall experience with this hotel. October 12, 2014
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