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Rated 4.3 out of 5 by 263 reviewers.
Rated 5.0 out of 5.0 by Excellence all around. I stay here often. I have never had a bad experience. It's also conveniently located to the airport, restaurants, stores, interstates and the hub of Burbank. July 26, 2014
Rated 4.0 out of 5.0 by Courteous staff and clean rooms Our room was very spacious and clean, decor was updated, flat screen t.v., small fridge, microwave and coffee maker. Traveling with teens, they loved the free WIFI and close proximity to mall, movie theater and restaurants. Staff was friendly and helpful. July 25, 2014
Rated 5.0 out of 5.0 by freindly and helpful staff The staff was very passionate about each client. I requested for a handicap accessible toilet which was not available that time, but the manager provided the bathroom stool. Finding the stool was very tedious job for them as they went through each room where they had it earlier. Really appreciate their effort and patience. This shows how passionate they were about their client. July 25, 2014
Rated 4.0 out of 5.0 by Newly renovated rooms welcomed improvement! My stay in a newly renovated was a welcoming change. I had stayed here a couple of years ago and was disappointed in the "quality" of the room. New room was fresh, great desk chair. Wish there were outlets at nightstands for plugging phone in next to the bed, love lamps with the outlets in them. Decor is nice but a bit " all over" the place ( traditional, modern, gardenesque) just not cohesive. Bed was comfortable though! July 25, 2014
Rated 5.0 out of 5.0 by Two nights Stay in Burbank I was not sure what to expect due to the somewhat mixed reviews and also due to the size of the hotel. Upon arrival I first noticed that it was very conveniently located, easy on easy off from the I-5. I also noticed that the lobby was very clean as was the parking lot area. The front desk staff and concierge were exceptionally friendly and knowledgeable to answer all the questions that I had. The room itself was very large and clean and the bathroom was very nice, possibly recently remodeled. Overall I really enjoyed my stay at the Holiday Inn Burbank-Media Center and I will definitely recommend it to friends and family that might find themselves in this area and I would most certainly stay here again myself. July 24, 2014
Rated 5.0 out of 5.0 by Comfortable & friendly place We stay here for business every couple of months and we find it very reliable. Love the long suite and the breakfast. Good location to explore Glendale. July 23, 2014
Rated 4.0 out of 5.0 by Just an ordinary Holiday inn hotel As ihg gold member, I have searched IHG hotels close to universal studio for vacation with three families and picked up this hotel eventually. The location is good and there is a bunch of restaurants by walking distance. Please just do not take a high floor room facing to elevated way which is noisy at night. July 23, 2014
Rated 4.0 out of 5.0 by Good value Stay here often for business. very comfortable. Staff very polite and hospitable. everyone from desk staff to room attendants are always greeting you and asking if your stay is well. I will be continuing to stay when in town for business. One note good and not so good. Every room I have stayed in has small issues like the toilet paper dispenser being loose and falling out of the wall. The towel bar falling off the wall, the showers curtain rod almost falling off the wall. the tub spout gushing water when the shower water transfer is pulled. (good part) Yet every time I politely mentioned any thing to the desk staff there was an engineer right there to fix it immediately. so if there is a small issue don't hesitate to mention it and it will get taken care of immediately. That is the definition of true customer service. Last only thing I can say is a concern is the shower heads are so full of hard water deposits they spray every direction except at you. They need to all be serviced and cleaned. The engineering staff is not doing proper inspections. I still will stay here every time I am in town... Yet I think a good shower is a simple pleasure that should not be overlooked by staff. July 22, 2014
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