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Rated 4.2 out of 5 by 288 reviewers.
Rated 5.0 out of 5.0 by Overall service and amenities---Great We stayed at the Holiday Inn for 2 nights. There were a total of 10 of us. Upon arrival, we were approached by the Staff to help with our luggage. We were impressed with the friendliness of the staff, checkin, restaurant, security. I highly recommend this location for anyone coming into the area, especially if your going to Universal Studios. August 16, 2014
Rated 3.0 out of 5.0 by Great location but.... I had a nice experience at this hotel. There are plenty of places to enjoy the during the evenings to walk to in downtown Burbank. I liked the free parking and wifi. There are some improvements that would have enhanced the experience. The outside facilities appeared run down but well maintained. The rooms were evidently remodeled inside, The hotel elevator was small and slow. Lower floors were apparently for smokers, the smell was evident from guest entering or leaving the lower floors on elevators. August 14, 2014
Rated 4.0 out of 5.0 by Reasonable facility but high price Room service food quality was not upto the mark.We wanted help for coffee machine but nobody bothered to attend to our request. August 13, 2014
Rated 4.0 out of 5.0 by Comfortable Excellent service and very nice remodel. I will definintely stay again. I particularly liked the sky bar. It had a great atmosphere and view. August 11, 2014
Rated 5.0 out of 5.0 by Great hotel and location Stayed here to visit Warner Bros. Studios. Hotel staff worked well with me to get a good room with a view. Hotel is in downtown Burbank with lots of good restaurants within walking distance. Easy access to interstate and local roads. Would stay here again. August 11, 2014
Rated 5.0 out of 5.0 by Good stay Hotel was good. Could use upgraded coffee maker though. August 11, 2014
Rated 4.0 out of 5.0 by Overall good experience - but avoid breakfast & ask about dripping air con units Mostly enjoyable 3-night stay. Reception staff, room service & cleaning staff were excellent. Rooms clean & tidy. Location is perfect! But avoid breakfast! There was one staff member (guy) was surly & dismissive - such a shame. We didn't go back as a result, preferring to eat outside the hotel. Also, on check in specifically ask about the dripping from air con units above your room. We were lucky that only 1 night was this noisy. We had friends staying here move room because of this. Overall, recommend the hotel - but watch out for the above. August 10, 2014
Rated 3.0 out of 5.0 by Good value for group event We booked the hotel for our wedding guests. The value was very good in relation to other hotels in the area, but some of the hotel staff were not very attentive. We also booked a private room for breakfast and were very well taken care of by Lynne. August 9, 2014
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