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Rated 4.3 out of 5 by 403 reviewers.
Rated 5.0 out of 5.0 by Great front desk workers Ana and all of the front desk workers were extremly polite and helpful!! December 19, 2014
Rated 4.0 out of 5.0 by Great Service and Great Value This hotel is in a great location, just off the I-5. The service is excellent, with each staff member offering help with a friendly smile. Free parking is a plus in a major metro area. The one thing I would say is that the food quality in the hotel restaurant is not up to par. The coffee, in particular, is really low grade and needs to be improved. I don't know what contract IHG has for its coffee vendor, but it needs to be changed! I would recommend this hotel to others visiting the LA area. Smiling friendly staff can truly make all the difference. For the holidays, the hotel was beautifully decorated. Something I did not expect and was a very pleasant surprise. Great job to the hotel team that put the decorations up! December 13, 2014
Rated 5.0 out of 5.0 by Great place to stay The hotel itself was wonderful. Everything was nice and clean. We purchased some muffins for breakfast at the hotel resturant and recieved 2 stale muffins. But overall the stay was great. December 12, 2014
Rated 5.0 out of 5.0 by Perfect spot in downtown Burbank, CA I have been using this property for the past six years every time I visit families and friends in the area. A convenient spot in Burbank Downtown, close to everything (mall, restaurants, shops, etc.). They recently revamped their furniture, their lobby is great, room is clean, carpets are well maintained and restaurant staff are awesome! I highly recommend this place if you are planing to visit the area. December 10, 2014
Rated 5.0 out of 5.0 by Great Hotel and Staff This is my second trip to LA and I have to say this Holiday Inn was the best I have stayed in so far in California. The room was large and comfortable and the food in the restaurant was very good. Its a short walk to other restaurants and easy to get to. I would definitely recommend this hotel! December 10, 2014
Rated 5.0 out of 5.0 Nice hotel Nice and clean hotel, good location, next to downtown Burbank with lot of nice restaurant to choose. 10 minutes local drive to Universal Studio with no traffic at all. December 10, 2014
Rated 3.0 out of 5.0 by Bad cigarette smell Stayed in this hotel for 3 nights and the first night was terrible due to very bad cigarette smell despite having a "Non-Smoking" room. You would think that house keeping would have noticed and sanitized the room before allowing guests to use the room. We had to move to another room on the 2nd night as it was unbearable. December 9, 2014
Rated 5.0 out of 5.0 by Great Front Desk Staff The front desk staff were very friendly and helpful each and every time that I went there for any reason. The room was clean and comfortable. I went to the bar one night for a drink and the lady bartender was very friendly also. The elevators were a bit slow, other than that everything was very good, I will be back. December 4, 2014
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