Rated 4.2 out of 5 by 288
Rated 5.0 out of 5.0 by maria 12 Overall service and amenities---Great
We stayed at the Holiday Inn for 2 nights. There were a total of 10 of us. Upon arrival, we were approached by the Staff to help with our luggage. We were impressed with the friendliness of the staff, checkin, restaurant, security. I highly recommend this location for anyone coming into the area, especially if your going to Universal Studios.
August 16, 2014
Rated 3.0 out of 5.0 by gm9882aaa Great location but....
I had a nice experience at this hotel. There are plenty of places to enjoy the during the evenings to walk to in downtown Burbank. I liked the free parking and wifi.
There are some improvements that would have enhanced the experience. The outside facilities appeared run down but well maintained. The rooms were evidently remodeled inside, The hotel elevator was small and slow. Lower floors were apparently for smokers, the smell was evident from guest entering or leaving the lower floors on elevators.
August 14, 2014
Rated 4.0 out of 5.0 by Deepak.D Reasonable facility but high price
Room service food quality was not upto the mark.We wanted help for coffee machine but nobody bothered to attend to our request.
August 13, 2014