Rated 4.3 out of 5 by 347
Rated 5.0 out of 5.0 by CGAZ Great for a short getaway close to home.
Room was nice enough. The hotel is older but the decor has been updated. I would have given higher scores except for the one problem. The ancient air conditioner in our room sounded like it had water dripping all night. It wasn't loud enough to notice until we were in bed falling asleep. Just loud enough to be annoying during the night. We enjoyed the restaurant in the morning for a relaxing meal. The hotel is only a block from all the restaurants in Burbank so it was fun walking around looking for a place for dinner. Overall we had a good experience but the hotel is older and no longer in perfect condition. We will likely stay here again though because the room met our needs, we like the price, and the hotel staff was excellent.
October 25, 2014
Rated 5.0 out of 5.0 by Kisa1 Great neighborhood
The parking was readily available and free. Free internet, large rooms. The best part was the nearby streets with lots of restaurants and shops.
October 25, 2014
Rated 5.0 out of 5.0 by kelli1b Pleasantly surprised!
I must admit I was very hesitant about staying here as I had never before visited one of these properties. I was so wrong!
First, this one in particular is in a GREAT location. easy to find right off of the freeway and right smack dab in the middle of a bunch of eclectic restaurants. We walked to BJ's for dinner and felt very safe.
Our room was awesome. As soon as you walk in you want to plop down on the bed. It looks so inviting! The first thing I noticed right away were the fluffy pillows. Couldn't wait to try them babies out and boy was I rewarded with a wonderful nights sleep! I MUST find these pillows! (Much to my dismay I have searched high and low and cannot find them anywhere).
The front desk guy also went above and beyond. I had asked about extra cream and sugar for my coffee and was it possible to get more coffee as well? Then I changed my mind on the coffee and said I would call if I needed more, then went to the restaurant to get the condiments. Not 20 minutes later several packages of coffee arrived at our room. Great job!
There was a restaurant on site, Karaoke going on that night and lots of vending machines on our floor. We were only there one night so it was great to have those choices.
The ONLY constructive criticism I have is, when I asked the front desk girl in the morning which vendor they used to purchase their pillows, it was as if I was speaking another language. I repeated my question and she answered "oh some hotel vendor". She didn't bother to ask who or see if the pillows were sold anywhere.
I would highly recommend this hotel!
October 24, 2014