Rated 3.8 out of 5 by 182
Rated 4.0 out of 5.0 by HolidayInnGoer28 Great Service
This hotel had a pleasant customer service. Clean rooms and meeting rooms. Great food! In short, I had a most wonderful and pleasant stay at Holiday Inn Burlington!
October 15, 2014
Rated 2.0 out of 5.0 by djbgirl72 Mediocre
First, I want to say that it wasn't one specific thing that made my experience mediocre, but several little things complied. Making it no worth the hassle. I am always amazed at hotels that do not have easily accessible electrical outlets in this day and age. I stayed at this location (and the Holiday Inn downtown Toronto which was a nightmare) for 3 weeks and in 2 of the rooms I had to pull the bed out from the wall to get to an outlet. I don't like moving my own bed at home, let alone some hotel. The only lamp with an electrical plug was on a desk across the room from the bed. For those who travel, you know your cell phone battery drains at a faster pace in different countries, so the ability to charge it next to you while sleeping is a necessity. Second, a lot of little inconveniences. The internet was down over one of the weekends, it was not fixed until that following Monday. A sign the hotel is unwilling to pay for a weekend service repair and would rather inconvenience the hotel guests. I put the quick breakfast request on my door, the next morning no breakfast and I discovered the sign was still hanging on my door. I dropped off my dry cleaning at night, I was told they would be in my room by 2 pm the next day. I get to my room at 6 pm, no clothes. Third, disloyalty program - 2 of the 3 weeks I was not asked about bonus points. One week I was upgraded automatically, one week was not offered and one week I asked but was denied. If you don't want to upgrade your loyalty members, just say it. I probably won't book at your hotel but at least I know what to expect. I will say the staff was very friendly. However, overall as a frequent traveler that stays weeks at a time in various locations, this type of inconsistency and inconvenience makes me say choose another hotel.
October 13, 2014
Rated 5.0 out of 5.0 by mame21 Hockey Weekend
Fantastic hotel for your hockey team or any other team building sports! Lots to do in the atrium, or the pool! Kids had a blast playing pool, air hockey, driving arcade games and fooseball! We even brought mini sticks and they had a perfect area for them!!!
October 10, 2014
Rated 5.0 out of 5.0 by Cottagedad Patrons Have a Responsibility
It is understandable that large wedding parties will enjoy their moment of joy. It is difficult for hotel management to legislate orderliness in a time of celebration and exuberance, but guests should respect the privacy of others and refrain from partying on noisily into the early hours of the morning. Everything about our stay was comfortable, clean and courteous except the noisy neighbours.
October 8, 2014
Rated 4.0 out of 5.0 by jjgrizz Clean Room
I was there for a wedding this past weekend. The front desk staff were very pleasant upon check in. The lobby needed some attention as there were leaves everywhere from the door opening and closing. No big deal though.. seems as though it is quite the wind tunnel there. The room itself was very clean. When we went to the dining room it did take awhile to be acknowledged. It wasn't busy, there was perhaps two tables there at the time. Again not a huge issue. Overall the stay was great.
October 8, 2014
Rated 5.0 out of 5.0 by Road Man Mike The way it should be
For a man who spends 200 plus nights a year in hotels it is a treat when you find one that does it the way it should be done. It is simple good service a friendly staff a clean facility nice food and fair prices I will return time and time again to Holliday Inn Burlington as well as other Holliday Inn locations in Ontario. One less thing to worry about when you are busy trying to get the job done.
Thank you and see you again soon
October 4, 2014
Rated 5.0 out of 5.0 by SusieBeee Enjoyable stay.
Always comfortable and enjoyable stay! I visit this area on business monthly and find this hotel in Burlington my favourite stay. It is in a great area - close to shops and restaurants. The service is always great, staff are friendly and dining is good.
October 3, 2014
Rated 5.0 out of 5.0 by Holiday Girl 81 New Favourite Place to stay in Burlington!
Staff were friendly yet professional. Check-in, room ,restaurant and check-out exceeded my expectations. We'll be back.
September 27, 2014