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Rated 3.8 out of 5 by 156 reviewers.
Rated 3.0 out of 5.0 by Average hotel experience Location was ideal for my purpose of being in town. The lack of local fast food places such as Tim Hortons or MacDonalds made our stay more expensive than I would have liked. The other high end restaurants were conveniently located though. The amenities were good - exercise facilities and pool. The temperature of the hot tub was not all that hot however it was separated from the pool which made it a more relaxing experience for me - if you have children that you would need to watch in the pool, then you would not be able to see them from the hot tub - could be a problem for you. Hotel staff did their job, no one went out of their way to go above and beyond. The rooms were clean and comfortable. Charging $4 for a bottle of water I think is excessive so went out to purchase water elsewhere. I asked at the desk for alternate shampoo/conditioner as I am scent sensitive and what was supplied was quite strong. There was nothing they could do for me other than suggest that I wait till the gift shop opened in the morning to buy myself something else. Maintenance and cleaning staff were very friendly. August 26, 2014
Rated 5.0 out of 5.0 by Great for a Group The hotel was conveniently located beside the QEW. There is a great open space for groups and the staff were accommodating to the group requests. Pool and fitness areas were great, Clean, comfortable. Would stay here again. August 26, 2014
Rated 5.0 out of 5.0 by A well placed hotel for Burlington and Hamilton This hotel is right off of the QEW and the location is perfect. The hotel is small, clean, and well maintained. The bar has the coldest beer I've found in Canada, Find another please to have dinner. The food is OK, but one could eat better within a short 5 minute drive. I'm booked here two more times, and I'd recommend it. August 25, 2014
Rated 5.0 out of 5.0 by Great service. Great service and close to amenities. I would definitely recommend this location to anyone who is travelling independently or with young families. Something for everyone. August 25, 2014
Rated 4.0 out of 5.0 by Dark room at night NO noise and room AC worked well and dark room . Great sleep! August 23, 2014
Rated 1.0 out of 5.0 by stay away, not 10/10 as promised pick any other hotel in Burlington there were many issues: -asked to have room A/c checked and no report/fix -Voice mail. Desk didn't know how to retrieve -Breakfast server argumentative over coupon -Elevators. Paid for key access and no warning that wasn't working, paid extra for this - vacuming at 730 AM. -loud Radios on staff in halls early AM - cut key for a 10 year kid, no questions asked -August 18 742 am. Large supervisor lady yelling wake up calls in the morning and talking loudly to cleaners -clean pajamas from bed thrown on bathroom floor by maid August 22, 2014
Rated 5.0 out of 5.0 by August stay We were very happy our stay at your Holiday Inn! Thanks for making it a wonderful home to us while we were in Burlington for our son's wedding. August 21, 2014
Rated 5.0 out of 5.0 by Great Hotel I have been coming to this hotel now for the last 4 years and every time it's been a great experience. August 19, 2014
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