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Rated 3.8 out of 5 by 159 reviewers.
Rated 5.0 out of 5.0 by Wonderful Front Desk Service Really enjoyed our stay. The staff at the front desk was very friendly and helpful! September 2, 2014
Rated 5.0 out of 5.0 by Quiet and comfortable; very clean This hotel is an excellent choice for travelers. The rooms are very clean and well equipped. Rooms are quiet ,adding to one's privacy. The room service and restaurant service were excellent. The housekeeping service was excellent; rooms were cleaned and towels replaced daily. The check-in receptionist was very courteous and helpful and informative about surrounding shopping malls and areas of interest. Didn't use the pool but I can say that it was a first class pool. The fitness center was adequate ,however, it could have been larger and more private and could have included more machines and maybe some free weights. Overall; this hotel receives a 10 and a five star rating from me. September 1, 2014
Rated 4.0 out of 5.0 by convenient--to restaurants etc.--clean and comfortable--staff great abovethe hotel was very convenient to restaurants--ate at the Keg--excellent--the service was excellent--the staff were freindly and the bar waiter wes excellent--brad August 31, 2014
Rated 3.0 out of 5.0 by Average hotel experience Location was ideal for my purpose of being in town. The lack of local fast food places such as Tim Hortons or MacDonalds made our stay more expensive than I would have liked. The other high end restaurants were conveniently located though. The amenities were good - exercise facilities and pool. The temperature of the hot tub was not all that hot however it was separated from the pool which made it a more relaxing experience for me - if you have children that you would need to watch in the pool, then you would not be able to see them from the hot tub - could be a problem for you. Hotel staff did their job, no one went out of their way to go above and beyond. The rooms were clean and comfortable. Charging $4 for a bottle of water I think is excessive so went out to purchase water elsewhere. I asked at the desk for alternate shampoo/conditioner as I am scent sensitive and what was supplied was quite strong. There was nothing they could do for me other than suggest that I wait till the gift shop opened in the morning to buy myself something else. Maintenance and cleaning staff were very friendly. August 26, 2014
Rated 5.0 out of 5.0 by Great for a Group The hotel was conveniently located beside the QEW. There is a great open space for groups and the staff were accommodating to the group requests. Pool and fitness areas were great, Clean, comfortable. Would stay here again. August 26, 2014
Rated 5.0 out of 5.0 by A well placed hotel for Burlington and Hamilton This hotel is right off of the QEW and the location is perfect. The hotel is small, clean, and well maintained. The bar has the coldest beer I've found in Canada, Find another please to have dinner. The food is OK, but one could eat better within a short 5 minute drive. I'm booked here two more times, and I'd recommend it. August 25, 2014
Rated 5.0 out of 5.0 by Great service. Great service and close to amenities. I would definitely recommend this location to anyone who is travelling independently or with young families. Something for everyone. August 25, 2014
Rated 4.0 out of 5.0 by Dark room at night NO noise and room AC worked well and dark room . Great sleep! August 23, 2014
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