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Rated 3.9 out of 5 by 208 reviewers.
Rated 5.0 out of 5.0 by staff willingness to change location of our room The front desk staff quickly changed the location of our room when my husband mentioned my mobility issues. we were given a room on the Main Floor close to the lobby and the pool. November 5, 2014
Rated 4.0 out of 5.0 by Full facilities and good location The hotel has all facilities you could ask for at a location easy to get to and surrounded by many different restaurants. November 5, 2014
Rated 5.0 out of 5.0 by excellent nights sleep My experience with the hotel was very good. I would recommend the hotel to family members, as well as friends. November 5, 2014
Rated 5.0 out of 5.0 by nice facility great place for a conference, decent food, friendly staff, comfy bed November 3, 2014
Rated 5.0 out of 5.0 by Great service as usual Usually go to Holiday Inn hotels and am always impressed with the great service and quality. November 3, 2014
Rated 5.0 out of 5.0 by The Hotel Enjoyed the hotel very much. Couldn't figure out quickly how to use the pool etc. October 31, 2014
Rated 3.0 out of 5.0 by Very good amenities I really liked the hotel and the spacious atrium. The room was very nice and suited mine and my friend's needs very well. The beds were comfortable but the pillows were a bit too bulky. The only disruption was the noise level outside of the bedroom as there was a woman on a microphone for about an hour starting at 7:30 or so in the morning. That was too loud! October 28, 2014
Rated 3.0 out of 5.0 by Excellent banquet meal I believe the hotel is undergoing some reno's. Once completed I'm sure it will be back up to standard. The banquet service and meal were outstanding. They did a great job. October 28, 2014
Rated 2.0 out of 5.0 by Not what I was looking for I stayed in this hotel for a Business trip for a week. I was not impressed with the cleanliness of the room as I found a bug in my shower, while showering. Although the front desk staff was very friendly, the staff at the restaurant was not at all. I would not recommend this location. October 28, 2014
Rated 4.0 out of 5.0 by Great place for kids Stayed here as part of a hockey tournament and the hotel & staff where very accommodating ! This was the perfect place to stay with a hockey team. The auditorium is a huge bonus. Would definitely book this hotel again. October 22, 2014
Rated 3.0 out of 5.0 by Hotel Stay Room was ok. Hockey tournament on all weekend so room location was terrible right above common area and pool area. We were there to attend my daughters wedding. We were operating on very little sleep due to the noise factor. May we suggest you close your pool area an hour earlier. Restaurant for breakfast Sunday morning was very slow. We than were seated at two different tables for the number where they could have pulled another table over to accommodate us all in one area. The restaurant was not busy when we were there as end of breakfast time. We then waited and waited for our waitress so we asked another waitress to help us. Not a good experience at all. October 22, 2014
Rated 4.0 out of 5.0 by Average No Breakfast. complimentary coffee instead...(one) October 22, 2014
Rated 4.0 out of 5.0 by Noisy Hotel The room was comfortable but very noisy. We were awakened during the night by noisy people, The front desk staff was excellent. Fast check-in, but we did pay an extra $20, (for a room that was already expensive enough) to get in to the room a couple hours early. An error in the bill was resolved quickly at check out. October 21, 2014
Rated 5.0 out of 5.0 by Business stay was A-okay Everything was great other than the wireless internet being down October 20, 2014
Rated 4.0 out of 5.0 by Adequate I think this hotel was adequate for my needs. The internet and resturant service staff left something to be desired, and breakfast was overpriced for a buffet. October 20, 2014
Rated 5.0 out of 5.0 by Customer service great staff were friendly and always said hi when booking the person was very helpful front staff were happy and helpful October 20, 2014
Rated 5.0 out of 5.0 by great venue for wedding The room we stayed in was well appointed and so comfortable. Requests were promptly taken care of and always with a smile. Thank you for a most enjoyable stay. October 19, 2014
Rated 4.0 out of 5.0 by Efficient and convenient Stayed at the Holiday Inn Burlington for Canadian Thanksgiving Monday, great sleep and efficient service. If anything people who have allergies to chlorine might consider another property as the smell is a bit overwhelming in the common areas. Great and friendly service. October 17, 2014
Rated 4.0 out of 5.0 by Great Service This hotel had a pleasant customer service. Clean rooms and meeting rooms. Great food! In short, I had a most wonderful and pleasant stay at Holiday Inn Burlington! October 15, 2014
Rated 2.0 out of 5.0 by Mediocre First, I want to say that it wasn't one specific thing that made my experience mediocre, but several little things complied. Making it no worth the hassle. I am always amazed at hotels that do not have easily accessible electrical outlets in this day and age. I stayed at this location (and the Holiday Inn downtown Toronto which was a nightmare) for 3 weeks and in 2 of the rooms I had to pull the bed out from the wall to get to an outlet. I don't like moving my own bed at home, let alone some hotel. The only lamp with an electrical plug was on a desk across the room from the bed. For those who travel, you know your cell phone battery drains at a faster pace in different countries, so the ability to charge it next to you while sleeping is a necessity. Second, a lot of little inconveniences. The internet was down over one of the weekends, it was not fixed until that following Monday. A sign the hotel is unwilling to pay for a weekend service repair and would rather inconvenience the hotel guests. I put the quick breakfast request on my door, the next morning no breakfast and I discovered the sign was still hanging on my door. I dropped off my dry cleaning at night, I was told they would be in my room by 2 pm the next day. I get to my room at 6 pm, no clothes. Third, disloyalty program - 2 of the 3 weeks I was not asked about bonus points. One week I was upgraded automatically, one week was not offered and one week I asked but was denied. If you don't want to upgrade your loyalty members, just say it. I probably won't book at your hotel but at least I know what to expect. I will say the staff was very friendly. However, overall as a frequent traveler that stays weeks at a time in various locations, this type of inconsistency and inconvenience makes me say choose another hotel. October 13, 2014
Rated 5.0 out of 5.0 by Hockey Weekend Fantastic hotel for your hockey team or any other team building sports! Lots to do in the atrium, or the pool! Kids had a blast playing pool, air hockey, driving arcade games and fooseball! We even brought mini sticks and they had a perfect area for them!!! October 10, 2014
Rated 5.0 out of 5.0 by Patrons Have a Responsibility It is understandable that large wedding parties will enjoy their moment of joy. It is difficult for hotel management to legislate orderliness in a time of celebration and exuberance, but guests should respect the privacy of others and refrain from partying on noisily into the early hours of the morning. Everything about our stay was comfortable, clean and courteous except the noisy neighbours. October 8, 2014
Rated 4.0 out of 5.0 by Clean Room I was there for a wedding this past weekend. The front desk staff were very pleasant upon check in. The lobby needed some attention as there were leaves everywhere from the door opening and closing. No big deal though.. seems as though it is quite the wind tunnel there. The room itself was very clean. When we went to the dining room it did take awhile to be acknowledged. It wasn't busy, there was perhaps two tables there at the time. Again not a huge issue. Overall the stay was great. October 8, 2014
Rated 5.0 out of 5.0 by The way it should be For a man who spends 200 plus nights a year in hotels it is a treat when you find one that does it the way it should be done. It is simple good service a friendly staff a clean facility nice food and fair prices I will return time and time again to Holliday Inn Burlington as well as other Holliday Inn locations in Ontario. One less thing to worry about when you are busy trying to get the job done. Thank you and see you again soon Michael October 4, 2014
Rated 5.0 out of 5.0 by Enjoyable stay. Always comfortable and enjoyable stay! I visit this area on business monthly and find this hotel in Burlington my favourite stay. It is in a great area - close to shops and restaurants. The service is always great, staff are friendly and dining is good. October 3, 2014
Rated 5.0 out of 5.0 by New Favourite Place to stay in Burlington! Staff were friendly yet professional. Check-in, room ,restaurant and check-out exceeded my expectations. We'll be back. September 27, 2014
Rated 5.0 out of 5.0 by Poor Bar Service The room was great, front desk staff was great, very poor service at the bar. September 25, 2014
Rated 4.0 out of 5.0 by Great Hotel For Hockey Tournaments! Our team stayed here for my daughters tournament. Great hotel for the kids. Huge area for them to run around, gather together to hang out and pool to have fun in. Only down side is being on the ground floor facing the atrium, we had noise and kids hanging out by our room. September 24, 2014
Rated 4.0 out of 5.0 by Comfortable bed and great staff The bed was really comfortable, pillows were awesome on the king bed. The staff was kind and approachable. September 24, 2014
Rated 3.0 out of 5.0 by As expected As expected with Holiday Inns. Comfortable but, not luxurious. September 23, 2014
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