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Rated 4.0 out of 5 by 356 reviewers.
Rated 5.0 out of 5.0 by Great place to stay with good service The staff were very efficient and made our stay very pleasant. The room was very comfortable and the pillows are amazing. September 1, 2015
Rated 2.0 out of 5.0 by One night, business I slept well but the rooms are old (no USB charging ports, few power outlets)...not bad, but older. Staff is friendly and food is good but a touch overpriced. I may stay there again but it would not be my first choice. August 27, 2015
Rated 5.0 out of 5.0 by Great Place to Stay I like this hotel. It is near where I want to be. Have a problem with a meal, but they didn't charge me for it and gave me points! It was just over cooked eggs, not that big a deal. August 27, 2015
Rated 4.0 out of 5.0 by Courteous and Helpful!! Thank You for being very courteous and helpful! I had a very nice time at your hotel. I was attending a wedding at the Royal Botanical Gardens and I lost my wallet. Your staff was able to transfer my deposit over to my girlfriends account so I wouldn't lose it, which was a very big sigh of relief! I eventually found my wallet at the local Wendy's where I left it : ), so it turned out to be a great day!! I thoroughly enjoyed your breakfast, your staff was very nice and attentive and the breakfast was delicious. If I stay in the Niagara area again your hotel will be at the top of my list!! Ashton M. August 25, 2015
Rated 5.0 out of 5.0 by hotel service was good, staff were pleasant and helpful. We enjoy our hotel stay property was clean and staff pleasant, guality of food was good, however felt breakfast a bit pricey. chiildrens menue was good and price good. August 25, 2015
Rated 1.0 out of 5.0 by Terrible experience This has to be the worst Holiday inn experience I have ever witnessed I had to walk through a gymnasium full of LEDs walk up stairs and listen to a youth club environment The last think I need after traveling and working all day Incredibly bad experience August 21, 2015
Rated 5.0 out of 5.0 by Honeymoon Weekend We had a wonderful stay here. Courteous helpful front desk staff. Buffet breakfast was very good. Close to many restaurants. Would recommend to friends and family. Sonny and Deborah August 20, 2015
Rated 5.0 out of 5.0 by Staff Staff were very hospitable and helpful. Food was much better than in previous years. Meeting rooms and sleeping rooms were well cred for. August 19, 2015
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