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Rated 4.5 out of 5 by 276 reviewers.
Rated 4.0 out of 5.0 by Spacious and relaxing We booked online at the last minute and cheekily asked if we could have a room with a view. We arrived to be told we had been upgraded. Woke the next morning to see a glorious sunrise over the mountain and beach. The room was spacious with 2 queen size beds. There is a laundry on floors 3 and 5. Have your coins and laundry powder ready or ask staff at reception to exchange your notes for the required coins. Any queries we had were answered immediately by friendly and helpful staff. An issue we had with one course at dinner was satisfactorily resolved. Staff kindly booked us taxis when required and stored our luggage on our last day when we had a late flight home. Close to the Esplanade for a lovely stroll. July 22, 2014
Rated 4.0 out of 5.0 by you got a choice of pillow awesome hotel to stay. service is great, the best things about the room is it got firm and soft pillow which I am very appreciate and impress with. hot buffet breakfast is good, especially with the fresh juice. July 22, 2014
Rated 4.0 out of 5.0 by Take it easy and breathe in the tropical hospitality The Holiday Inn Cairns is not in a capital city, although Cairns is indeed the largest city in Far North Queensland (FNQ, as they call it) - where tropical forests abound, the magnificent Great Barrier Reef adorns the margins of the Coral Sea, and rich cultural experiences may be had with the local indigenous people. Cairns is a small city - an old sugar farming and mining industry town, which has grown to become a most popular travel destination for both domestic and foreign tourists alike in recent decades. In this setting, the Holiday Inn is a dependable venue from which to base one’s visit to FNQ, or to stay a night if passing through Cairns to other parts of Australia. But do not expect any rush in service though, as FNQ is decidedly laid back in culture and style, but take it easy and breathe in the tropical hospitality, which is ever present an friendly. The hotel has a beautiful large open-air atrium around which its seven stories of rooms are located, with outward city views, mountain, or sea views as one wishes. The garden on the ground floor brings the tropics to your door step with lush tall trees and birds tweeting giving it a very outdoor feel. This is a classic Holiday Inn delivering you a great place to eat and sleep, and from which to get about in a beautiful part of Australia July 21, 2014
Rated 3.0 out of 5.0 by Better pillows Pillows are not to my liking. I would prefer firm pillows with more support. July 20, 2014
Rated 4.0 out of 5.0 Good property can be better Excellent location, and good value on parking, but F&B service could be better. Also beer on tap would be nice to have at the bar. Breakfast menu limited and ala carte menu not offered. Could not get poacch eggs, as an example. July 19, 2014
Rated 5.0 out of 5.0 Great experience For reasons that I have not worked out we always feel at home in Holiday Inn, Crowne Plaza or Intercontinental Hotels. This time was no exception. The bathroom was a little cramped but it did not detract from our totally enjoyable stay. We cannot always stay in IHG hotels because of location or availability but when at all possible we choose to stay in IHG properties due to the consistently good experiences and memories we have from the past. Thank you for making our stay in Cairns a memorable one. July 17, 2014
Rated 4.0 out of 5.0 by A great sleep great pillows, great bed, lovely room, all added up to a great sleep after busy days. July 17, 2014
Rated 3.0 out of 5.0 by Comfortable beds but our room was too cramped for us Comfortable pillows and beds, but there were 4 of us and we were very cramped and found it difficult all sleeping in one room. The children didn't want to share a bed and we had the roll away as well as the two queen beds in the room. The noise level from outside made it hard to get a good night sleep, and the alarm clock woke us up the first night at 3am. Also not enough cupboard space for us to unpack our clothes. The bathroom was tiny. Would have been better if the room had a small sink as well. Don't like rinsing / filling a glass to drink from the bathroom. July 16, 2014
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