Rated 4.5 out of 5 by 146
Rated 3.0 out of 5.0 by Phil54 Disappointed
Spent the extra money to have a nice room with a view and breakfast for a few days holiday.
Allocated top floor ocean view room only to find horribly stained carpet in room which immediately affected the experience. Small ants running across benchtops.
Lights either not working or flickering.
Hole in quilt and hole in sheet.
When maintenance requested re lights and quilt, only one light repaired and a second request re quilt and lights required.
Staff were fine, breakfast was good, location is fine but very disappointed having expected a better standard of room than what we ended up with.
Doubtful I would bother to try this motel again if this is the best it has to offer.
Comment sheet was left with reception incluing contact details. No response from management as yet so doubt it got read.
December 3, 2013
Rated 4.0 out of 5.0 by Maxinef1 Not bad, not outstanding
As always, a very comfortable room. The swimming pool needs attention - mssing tiles and a bit dowdy for a tropical location - some potted greenery would lift the area.
The breaksfast was very good, and the breakfast room staff were attentive.
Quite a good location at the top of the Esplanade in walking distance to great restaurants.
November 26, 2013
Rated 5.0 out of 5.0 by Genty10 Friendly and central
Conveniently close to restaurants and shops. Friendly staff and a fabulous breakfast to start the day.
A nice pool for a dip after a big day.
November 25, 2013
Rated 4.0 out of 5.0 by sharleic Very enjoyable stay
Location of this property couldn't be better. Very enjoyable stay & would stay here again with no hesitation.
November 25, 2013
Rated 5.0 out of 5.0 by Tex55 Great Staff with unexpected expierence
The Cairns Holiday Inn offers an unexpected bonus in their wildlife experience offered by Duane and at no cost. I arrived at the Holiday Inn around just after midday and despite check in not being until 2:00 PM the staff were able to look after me. I had noticed a sign stating Barramundi feeding three days a week at 1:00 pm. I went along to spend a fascinating hour with Duane during which we fed the barramundi, red claw yabbies and he showed me the world of insects in the eco system in the open atrium of the Holiday Inn. The knowledge Duane had and enthusiasm Duane had was incredible and made my stay at the Holiday Inn Cairns absolutely memorable – if you are heading to Cairns put this on your agenda when staying at the Holiday Inn Cairns – you won’t be disappointed.
November 24, 2013
Rated 5.0 out of 5.0 by Scarshi You want to stay here
Needing a room for one night and filtering through all the places to stay in Cairns, my wife and I took a chance with Holiday Inn. It was such an extremely pleasant stay I look forward to the chance to go back again for a week or even a weekend.
The staff were extremely pleasant and checking in and out was so simple. I got time during the night to use their gym facility and while it was simple, it was appreciated to have available. The bed was soft and very restful to get some needed sleep after a long drive. The included breakfast we had the next morning was excellent.
I can honestly say I don't usually pile on the word "excellent" to a good hotel, but it was a great hotel. Nothing went wrong, nothing was overlooked, no hassles, very comfortable. I only regret we didn't have time to have dinner at the restaurant. Oh well, next time.
November 21, 2013
Rated 4.0 out of 5.0 by romy1 warm and welcoming
I booked the Holiday Inn as where I usually stay in Cairns had no rooms.
I was very impressed with the reception staff member, was offered a discounted upgrade as checking in late and signed up for their rewards program which is free and included canapes and drinks from 6-7pm.
November 18, 2013
Rated 5.0 out of 5.0 by Yabba64 Another great stay
I frequent this hotel on business, and as a IHG Platinum member they go out of the way to make me feel at home
November 18, 2013