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Rated 4.5 out of 5 by 307 reviewers.
Rated 5.0 out of 5.0 by comfortable bed and great view My family and I booked in for Christmas Eve, staff was very cheeriful at reception in Christmas gear. Our room had the best view and very spacious. The kids were in the adjoining room which is great close but not too close. January 3, 2013
Rated 4.0 out of 5.0 by Travel Services Excellent travel consultant - really understood what I wanted to do, offered excellent service January 2, 2013
Rated 5.0 out of 5.0 by Fantastic again Had a few days in Cairns for a snorkel tour with my daughter. Holiday Inn Cairns was once again a fantastic place to camp out. Great room, friendly people and a nice pool. The seafood buffet is back for the summer on Friday and Saturday Nights. It's position is at the northern end of the Esplanade Resteraunt strip with a short walk to most things , including the Marina. We will be back. December 14, 2012
Rated 5.0 out of 5.0 by Great experience This is the second time we have been to the Holiday Inn Cairns, the staff are great, service excellent, beds comfortable rooms very clean, wonderful view, the only low point was the food sreves very small and not very nice, overall a great weekend I would recommend Holiday Inn would stay there again but would eat out. December 14, 2012
Rated 5.0 out of 5.0 by Great location and nice lodging Came to dive and the location is great for the city's water activities. Staff can answer all of your questions and sent up trips. December 11, 2012
Rated 5.0 out of 5.0 by Beautiful Property with Awesome Location The location is excellent, right on the esplanade, everything is easily accessible. The hotel is beautiful including the grounds, the room, and I really enjoyed my balcony view of the ocean. December 10, 2012
Rated 5.0 out of 5.0 by Staff and Service Great attitude and truly great customer service! We feel very "welcomed" every time we have visited this hotel. Special mention for your Front Desk Staff specially Natalie. December 4, 2012
Rated 5.0 out of 5.0 by Great all around experience Excellent location - friendly and efficient staff - good food in restaurant - nice atmosphere - great views from the room - clean and comfortable room. Would definitely stay here again. December 1, 2012
Rated 5.0 out of 5.0 by Very good atmosphere Room was clean and comfortable and all the staffs were kind and friendly. November 30, 2012
Rated 5.0 out of 5.0 by Janette Great room overlooking water - comfortable. Helpful staff. Would return here again. November 17, 2012
Rated 5.0 out of 5.0 by Friendly happy staff Every staff member we met, from reception ,dining and maintenance man we met in lift were happy, chatty and efficient All areas clean and tidy. November 15, 2012
Rated 5.0 out of 5.0 by THIS is where I will stay in Cairns EVERY TIME!! I have stayed in four different hotels in Cairns when I come up for business. AT LAST I have found the perfect one for me. THIS is where I will stay in Cairns EVERY TIME!! Great staff, excellent facilities, perfect location! November 14, 2012
Rated 5.0 out of 5.0 by Warm, friendly and helpful staff Our family just loved our stay at Cairns Holiday Inn. The staff couldn't have been more helpful and accommodating. Very nice room with great view. Perfect location on the Esplanade, close to the playgrounds and coffee shops. Loved our breakfast and staff went beyond their duties and happy to talk and had in interesting knowledge of the Cairns area. The family loved the pool, gym and atrium area. Lots for children to do. November 3, 2012
Rated 4.0 out of 5.0 by Great views Very comfortable rooms and great views. Restaraunt staff and service was poor especially at dinner time. Waited 10 minutes to be seated then the Service was slow at best. November 2, 2012
Rated 5.0 out of 5.0 by Excellent position and friendly staff. We were very pleased to be given a room with a balcony at the front of the hotel which gave us great views of the Cairns waterfront. The room was clean and the staff were very friendly and efficient. I would recommend this hotel to anyone visiting Cairns. October 29, 2012
Rated 5.0 out of 5.0 by excellent hotel Superb service by all staff, Tara at reception, Jeff at concierge bottleshop staff, room cleaners ,restaurant staff . all well done. will be back again . October 26, 2012
Rated 5.0 out of 5.0 by Excellent Service at Holiday Inn Cairns A high recomendation to the Holiday Inn Cairns. Great customer service with an excellent & professional attitude from all the staff. Our room was ready 2 hours early upon arrival and was also offered an upgrade. An all round great & relaxing short stay. Will certainly be back in time. October 24, 2012
Rated 5.0 out of 5.0 by Nice Brilliant in every aspect including prices , service and rooms October 20, 2012
Rated 5.0 out of 5.0 by Beautiful surroundings, relaxed feel and quality staff and service What a fantastic place. We only stayed one night on our return from one of the islands but were immediately taken by the accommodation. Excellent in all areas. Will definitely choose here next time we come to Cairns October 19, 2012
Rated 4.0 out of 5.0 by Good value for money Perfect hotel if you're not looking for a fancy stay - comfortable rooms, friendly staff, and good location to the strip on the esplanade. Staff was super helpful in booking our tours in Cairns. Breakfast buffet was also a nice addition - has everything you need. October 14, 2012
Rated 5.0 out of 5.0 by Comfortable bed, close to restaurants, informal atmosphere Had a lovely stay. Adequate verandah with a terrific view. Large living area although small bathroom. Non claustrophic lifts and easily accessible stairs which I used regularly. A well equipped gym and pool area. The mini rainforest in the centre of the hotel is a great reminder of being in the tropics. Loved feeding the barramundi. Nice touch! Short walking distance to shops and restaurants. Helpful staff. October 14, 2012
Rated 4.0 out of 5.0 My home away from home! This Holiday Inn is great. The atrium is beautiful and the whole environment is peaceful. The hotel is built in open plan style around the 6 storey open atrium, which is really nice. There is fresh air and there are trees and birds around, lovely natural environment. Rooms are a good size and the location of the hotel is right on the Esplanade, which is convenient to everything. My room had an ocean view which was marvellous. Breakfast is excellent, up to the Holiday Inn's best standard. Staff are as warm and friendly and flexible as ever - particularly Natalie and Tara on reception, Jeff the Porter and the woman who runs the Tour Desk. The only weak points for me were that I could not get the air conditioning to stay the way that I adjusted it - even when I turned it off, it came back on (which made the room a little too cold for me). Also, the bench space in the bathroom is minimal, there is not enough room for one person's bathroom bits and pieces - so it would certainly be nowhere near enough for two. Room Tip: Ocean views are lovely and higher floors will get you a better view. October 8, 2012
Rated 5.0 out of 5.0 by Happy Holiday Great views. pleasant & obliging staff, excellent accommodation, good location in a beautiful city - who could ask for more? October 7, 2012
Rated 4.0 out of 5.0 by Friendly Staff and comfortable room The hotel staff was helpful and very quick to help! I had trouble with the laundry machine and also had forgotten some toiletry item, and they responded both times in an extremely helpful manner! October 7, 2012
Rated 5.0 out of 5.0 by Great Room and Service I have stayed at Holiday Inn at multiple locations and times, 3-4 in Cairns alone in the last 18 months. I have to say that the service is excellent and everything I require as a corporate traveler is supplied. The bar and restaurant is very good, and enjoyable after a long day. As a large corporate company we can stay at many different hotels as we see fit, but I have tried many and found Holiday Inn rise above others for comfort and cost effectiveness. The rooms are comfortable, but if you get the opportunity to enjoy a room over the pool side, these seem a little more relaxing. Many Thanks will be staying there again, cheers. October 5, 2012
Rated 5.0 out of 5.0 by Great service and staff This was our second sucessive 10 day stay at this hotel, the staff are always very friendly and accommodating and the service is great. October 5, 2012
Rated 5.0 out of 5.0 by Excellent value for money We stayed in a room with a sea view and balcony. The room was clean and the bed comfortable. All staff I came in contact with from the housekeeping to front office were friendly and helpful. Fabulous position and close to an array of cafes, restaurants and RSL. October 5, 2012
Rated 5.0 out of 5.0 by An Amazing Experience! From the moment we were met at the door when the concierge helped my wife with he bag right through to the checkout, our stay with the Holiday Inn Cairns was a memorable experience. The room, 423, although the bathroom was a tad small, offered us a sensational room of Trinity Inlet and Green Island in the distance. The location was superb, the hospitality second to none in Cairns. Each and every member of the Holiday Inn team ensured our time was everything we expected. To be able to simply sit by the pool and soak the warm Sun is soemthing I will never take for granted and to have the pool area to ourselves for a few brief hours was sensational. I urge anyone looking at going to Cairns to seriously consider the Cairns Holiday Inn...its quiet location, tremendous facilities will insure you have a memorable time in Cairns. Thank you everyone at the Holiday Inn Cairns for a relaxing and pleasant stay. We will be back! October 4, 2012
Rated 5.0 out of 5.0 by excellent rooms overall fantastic hotel and great friendly staff have stayed here three times now and will be staying again in 2013 ,great waterfront location ,close to everything. September 28, 2012
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