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Rated 4.5 out of 5 by 305 reviewers.
Rated 5.0 out of 5.0 by Happy I booked a room for only one night at your Cairns Holiday Inn on Esplanade so my partner and I could have a relaxing night in town as he works away. We were treated as though we we're welcome return guests or important visitors not locals. The staff and facilities were first class compared to other places we have stayed in Cairns and northern beaches. I was personally surprised at the quality and the price was less than other places. Keep up the standards and I will never stay anywhere else. Thank you to your Cairns staff. August 26, 2014
Rated 5.0 out of 5.0 by Great location and service. Had a wonderful stay. The location is perfect. The room and overall building were very nice---bed very comfy and balcony was very pleasant. The concierge was great! August 25, 2014
Rated 5.0 out of 5.0 by Very friendly & helpful staff Great place to stay. Staff and tour desk very helpful. Good locality bus stop at the door very easy to get about from here. Will definitely stay here again. August 24, 2014
Rated 5.0 out of 5.0 by Comfortable Stay Great service and friendly staff . Great rooms with all clean and fresh amenities. Close to Cairns central food and bar district, only 5 min walk to the beach. August 22, 2014
Rated 5.0 out of 5.0 by Comfort and Location I returned to the Holiday Inn Cairns again this year and the experience was just as good the second time around. The location is absolutely wonderful with scenic views of The Esplanade and ocean. The lovely wide opening doors to the balcony gives the room a larger feeling and it also makes you feel you are outside with fresh ocean breezes. The staff were very welcoming and helpful. The lobby was lovely - just sitting there was a good experience looking out over the garden and fish pools. I would highly recommend this accommodation. August 20, 2014
Rated 4.0 out of 5.0 by Loved the Hotel and Staff - More Variety needed in Food I stayed here on business and found the room and bed very comfy. The ocen view is fantastic and it is close to everything. The service is excellent and the food is good, I would like a bit more choice in the menu. August 19, 2014
Rated 5.0 out of 5.0 by Friendly staff and excellent rooms The rooms are great. Very comfortable beds and pillows. The restaurant is great - very classy with great variety. Room service is quick and reliable. Wonderful location. Impressive foyer. Will come back again with partner for romantic getaway. August 17, 2014
Rated 5.0 out of 5.0 by Great Position and Very Relaxing We had a great experience staying at the Holiday Inn Cairns. It has a great view of the water and the tree lined Explanade very close to numerous eating houses and great walks. Always felt safe in the area and the underfround car park meant the car was always cool when getting into it in the mornings. Great facilities and the excellent staff as well who anticipated what we might what to visit during our stay as well. Great bed which always makes for a great holiday. No complaints at all from us and thanks to all who made our holiday a great one. August 15, 2014
Rated 5.0 out of 5.0 by A Piece of Paradise Loved the ambiance of the atrium and the relaxed style of the set up, it was like a little garden in the middle of nowhere. The staff were so friendly and knowledgeable and the lady arranging the tours etc was very helpful and knowledgeable. The bathroom room was a little small but as we were only on holiday, we spent little time in the room other than for sleeping. The locality being down by the beach was fantastic and we found easy access to everything we needed. There was plenty of selection for dining out also if you didn't want to eat at the hotel. August 14, 2014
Rated 2.0 out of 5.0 by 客房整理待改善 床鋪整理不完全,一床沒有棉被,床單跟枕頭都是皺皺的,另一張床則是兩張棉被疊在一起。浴室備品身體乳液沒有更換,衛生紙的摺角感覺也是馬虎的隨便弄了一下。玩了一整天回到房間,看到這樣的房間狀況實在令人震驚。 August 12, 2014
Rated 4.0 out of 5.0 by Good location Good location near Esplanade and night market. Easy check-in and check-out. August 10, 2014
Rated 5.0 out of 5.0 by MINI BAR The room had a price list for the Mini Bar but there was nothing in there apart from milk for tea and coffee. There were times we needed this amenity for soft drinks. Seemed pointless putting a price list in the room and nothing in the fridge. Other than that, our stay was enjoyable. August 10, 2014
Rated 4.0 out of 5.0 by Great Location Great place if you are in Cairns or surrounding area. Centrally located, clean, friendly and well maintained August 9, 2014
Rated 5.0 out of 5.0 by Excellent Service overall Even though we only stayed one night in your disabled room the overall service was excellent. We would have no problems in recommending your property to anyone. There is one point that should noted in Room 105 where we stayed 2/8, the bathroom tiles need to be replaced and reset to ensure that the water runs away. Also a new shower curtain is required. August 6, 2014
Rated 5.0 out of 5.0 by 房间舒适,位置不错 值得再次入住,房间内部设施很舒服很干净,位置也不错,晚上去海边餐厅也方便。有无线网,早餐也可以。价钱适中,超出我预期,很喜欢。 August 3, 2014
Rated 5.0 out of 5.0 by Back in Cairns Back in Cairns for the cairns Indigenous Art Fair, so nice to be greeted by Theo at reception. Welcome Back always Mrs Kershaw, always sounds good. Makes a great start to your stay. Room was ready, then for a small charge, an upgrade to an ocean view room. I prefer the location at the Holiday Inn, as it is just far enough removed from the esplanade, and the constant noise and traffic. Food at the breakfast buffet is always good - best crunchy bacon outside of the USA, however, on this occasion the room service was not up to the usual standard, my husband thought that it might have come from elsewhere, and bot the hotel's kitchen? Apart from that all was good, and we will be back. August 1, 2014
Rated 4.0 out of 5.0 by Fantactic staff & service This is a very pleasant Holiday Inn in a great location in Cairns. We found the facilities very good with one exception. My wife has recently had a hip operation and was finding her mobility is still restricted and the 1960 shower over bath arrangement was somewhat difficult . The establishment has only 2 rooms with a walk in shower and both were booked so it created a problem. When we spoke to the staff they made every effort to solve the problem. The solution was OK we were able to work around the problem. We do thank the Manager the various staff members including Sue on the Travel desk for what we consider to be exceptional service in a difficult situation. In summary we found the Bathrooms to be small and the shower over bath arrangement dangerous in my wife's situation as she was unable to lift her leg over the rim of the bath to have a shower. Our friends will laugh with us over the experience for many a year to come July 31, 2014
Rated 5.0 out of 5.0 by 总体不错,环境舒适 价格稍微偏贵,但是总体还是可以接受的。 电视台收费项目太多,选择不够 无线网速度较慢,不是很方便。 但是就住宿而言,整体来看还是不错的 环境舒适,室内干净整洁,酒店整体环境优雅轻松,适合休闲度假。 另外,Carins 店的地理位置很好,吃喝玩整体一次性 在附近都可以解决。 July 25, 2014
Rated 5.0 out of 5.0 by Loved it, Thank you. The Holiday Inn was so affordable I wasn't expecting much but upon my arrival I was so pleasantly surprised, The foyer was lovely, the staff inviting and friendly, and the room clean, large and very nice. I found our stay to be relaxing, comfortable and completely hassle free, and to be able to have a drink at the bar in the foyer Fabulous. So a Big Thank you Holiday Inn we most deffinately will be booking in for future visits to Cairns. July 24, 2014
Rated 4.0 out of 5.0 by Very good experience! Overall, a very good hotel. Awesome location, close to everything. Only disappointments were the wireless internet, which did not work from my room and the barramundi at the pond, which were cruelly restricted to a very small swimming area (for their size). Please do something about these barramundi!!! July 23, 2014
Rated 5.0 out of 5.0 by Excellent hotel No problems encountered on this, or previous visits July 23, 2014
Rated 4.0 out of 5.0 by Spacious and relaxing We booked online at the last minute and cheekily asked if we could have a room with a view. We arrived to be told we had been upgraded. Woke the next morning to see a glorious sunrise over the mountain and beach. The room was spacious with 2 queen size beds. There is a laundry on floors 3 and 5. Have your coins and laundry powder ready or ask staff at reception to exchange your notes for the required coins. Any queries we had were answered immediately by friendly and helpful staff. An issue we had with one course at dinner was satisfactorily resolved. Staff kindly booked us taxis when required and stored our luggage on our last day when we had a late flight home. Close to the Esplanade for a lovely stroll. July 22, 2014
Rated 4.0 out of 5.0 by you got a choice of pillow awesome hotel to stay. service is great, the best things about the room is it got firm and soft pillow which I am very appreciate and impress with. hot buffet breakfast is good, especially with the fresh juice. July 22, 2014
Rated 4.0 out of 5.0 by Take it easy and breathe in the tropical hospitality The Holiday Inn Cairns is not in a capital city, although Cairns is indeed the largest city in Far North Queensland (FNQ, as they call it) - where tropical forests abound, the magnificent Great Barrier Reef adorns the margins of the Coral Sea, and rich cultural experiences may be had with the local indigenous people. Cairns is a small city - an old sugar farming and mining industry town, which has grown to become a most popular travel destination for both domestic and foreign tourists alike in recent decades. In this setting, the Holiday Inn is a dependable venue from which to base one’s visit to FNQ, or to stay a night if passing through Cairns to other parts of Australia. But do not expect any rush in service though, as FNQ is decidedly laid back in culture and style, but take it easy and breathe in the tropical hospitality, which is ever present an friendly. The hotel has a beautiful large open-air atrium around which its seven stories of rooms are located, with outward city views, mountain, or sea views as one wishes. The garden on the ground floor brings the tropics to your door step with lush tall trees and birds tweeting giving it a very outdoor feel. This is a classic Holiday Inn delivering you a great place to eat and sleep, and from which to get about in a beautiful part of Australia July 21, 2014
Rated 3.0 out of 5.0 by Better pillows Pillows are not to my liking. I would prefer firm pillows with more support. July 20, 2014
Rated 4.0 out of 5.0 Good property can be better Excellent location, and good value on parking, but F&B service could be better. Also beer on tap would be nice to have at the bar. Breakfast menu limited and ala carte menu not offered. Could not get poacch eggs, as an example. July 19, 2014
Rated 5.0 out of 5.0 Great experience For reasons that I have not worked out we always feel at home in Holiday Inn, Crowne Plaza or Intercontinental Hotels. This time was no exception. The bathroom was a little cramped but it did not detract from our totally enjoyable stay. We cannot always stay in IHG hotels because of location or availability but when at all possible we choose to stay in IHG properties due to the consistently good experiences and memories we have from the past. Thank you for making our stay in Cairns a memorable one. July 17, 2014
Rated 4.0 out of 5.0 by A great sleep great pillows, great bed, lovely room, all added up to a great sleep after busy days. July 17, 2014
Rated 3.0 out of 5.0 by Comfortable beds but our room was too cramped for us Comfortable pillows and beds, but there were 4 of us and we were very cramped and found it difficult all sleeping in one room. The children didn't want to share a bed and we had the roll away as well as the two queen beds in the room. The noise level from outside made it hard to get a good night sleep, and the alarm clock woke us up the first night at 3am. Also not enough cupboard space for us to unpack our clothes. The bathroom was tiny. Would have been better if the room had a small sink as well. Don't like rinsing / filling a glass to drink from the bathroom. July 16, 2014
Rated 5.0 out of 5.0 by Consistently awesome. One of the best hotel chains I have ever used. Excellent value for money and consistently fantastic staff. Room decor clean and quality, fantastic!! :) Very happy, well done IHC for yet another memorable stay in one of your hotels. July 15, 2014
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