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Rated 4.5 out of 5 by 295 reviewers.
Rated 4.0 out of 5.0 by Great except noisy kids everything was perfect until some toddler decided to start screaming their little head of at 6.30am!! July 3, 2014
Rated 4.0 out of 5.0 by Comfy pillows, nice lounge Nice place, convenient to many eateries. Don't expect a light lunch though as it's buffet-only till dinner. July 3, 2014
Rated 5.0 out of 5.0 by PLUGGED IN This is my second review of this hotel. One point I didn't note last time was the abundance of plug sockets in each room which provide the ability to plug in and charge all your computers, phones, etc at one time. Great. July 2, 2014
Rated 4.0 out of 5.0 by Nicely renovated rooms, good location The Holiday Inn is in a good location in Cairns. Right on the Esplanade and only a couple of blocks walk to the centre of town. Lots of restaurants and shops nearby. The hotel is a little old but the rooms have all been renovated. The room size is good but the bathroom is tiny. The room was clean when I arrived but the cleaners doing the daily servicing never made my bed properly and did not clean the bathroom well. The hotel has a pool, gym and restaurant. There is a car park below, which costs $5 per day and more for valet parking. You are not guaranteed a parking spot and it was full on my first night. July 2, 2014
Rated 4.0 out of 5.0 by Tour Desk - Sue We were in Cairns for only 3 days. Before our trip, we were sourcing for day tours via the internet and it was not easy as there were so many tour operators offering similar packages. The hotel connected us with Sue from Tour Desk. We told her the activities we would like and to fit these within 3 days. Sue & Christine reverted promptly with recommendations and through the email correspondences, Sue found out that a few of us were very prone to sea sickness. On the day of our arrival, Sue alerted us that the wind conditions for next 2 days was 30 knots and the ride out to the reef would be very choppy. We were originally scheduled for a day trip to the reef the next day. She remembered that we were prone to sea sickness and suggested that she re-scheduled our itinerary even though it was less than 24 hours. Our itinerary included horse-riding, white water rafting and Kuranda. In the end, Sue re-scheduled everything and we made it to the reef on our last day where the wind was down to only 15 knots. We are glad that we stayed at Holiday Inn because of Sue who made a difference ! July 1, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service Will stay at the holiday inn whenever Im in cairns again. Back again in August 2014 for a short holiday. June 29, 2014
Rated 5.0 out of 5.0 by Great value and central to all ameneties The Holiday Inn Cairns is in a great location and offers a great value for money. If you're new to the area the concierge service is efficient and effective in booking local attractions with the added bonus of coach transfers to and fro the activities. May not be the IHG flagship chain but still a very pleasant experience, with a good value restaurant serving excellent food to round it all off. June 28, 2014
Rated 5.0 out of 5.0 by Great facilities and modern rooms I stay here each time I am in Cairns. Working overnight means I am looking for a quiet and comfortable room which is exactly what I get at the Holiday Inn. With no noise, pillow selection and a complimentary late checkout as an IHG loyalty member it suits my needs perfectly. June 26, 2014
Rated 5.0 out of 5.0 Friendly staff The staff were absolutely fantastic. Best and most efficient service ever experienced. Thanks Andrew June 25, 2014
Rated 5.0 out of 5.0 by great location and well managed walking distance to center and stores, restayrants and tourist activities clean and comfortable breakfast buffet was very good with a vast variety of items June 25, 2014
Rated 5.0 out of 5.0 by Comfortable stay Contact with any staff member was very positive.,, Pillows were very comfortable. Enjoyed quiet aircon. June 25, 2014
Rated 4.0 out of 5.0 by Excellent Value Great Value in central location in Cairns. Friendly Service from all staff! June 22, 2014
Rated 5.0 out of 5.0 by wonderful holiday experience wonderful view, very comfortable room and bed, quiet, everything a person would need, and a lovely outdoor rainforest garden with a big fish pond that i loved and visited everyday to watch the barramundi swim and close to town and esplanade to walk everyday and easy to arrange tours and pickup service was great June 22, 2014
Rated 5.0 out of 5.0 by warm atmosphere - great staff - loved the service Great ambience and décor. Staff went that extra mile with their service and attention. Great trave desk and very knowledgeable. June 20, 2014
Rated 5.0 out of 5.0 by Friendly, efficient staff offering excellent service My stay was due to a family illness and I was visiting the hospital daily. The staff went out of their way to assist me in changing bookings, etc. and to ensure that I had one less hassle to worry about. I enjoyed the "Take Inn" food, great for my circumstances and didn't break the budget. June 20, 2014
Rated 4.0 out of 5.0 by Clean, quite, and excellent location During our stay this hotel met all of our expectations. It was clean, comfortable, and in an excellent location. June 20, 2014
Rated 3.0 out of 5.0 by Just the faule fire alarms Overall is okay, staff are great. However, definitely not a 4.5 star hotel as I expect. The two long long false fire alarms ruin everyone's sleep at that night. June 19, 2014
Rated 4.0 out of 5.0 by Great hotel and location I stay here frequently for work and quite enjoy my stay there. As we go running, it is a great location to run along the Esplanade. The gym is generally good, but the exercise bike is a very basic model (mechanical brake) with no power meter or computer; it would be nice to have a decent bike to train on. June 19, 2014
Rated 4.0 out of 5.0 by Good loaction, friendly staff , comfortable bed and pillows Stayed on business. Value for money at breakfast was great and the choice was really good. Dinner menu was reasonable and had a fair choice. Friendly staff all around ,distinctively noted. A request for a room change was attended very efficiently. Fitness room needs an upgrade. Overall great place to stay in Cairns June 18, 2014
Rated 2.0 out of 5.0 by OK OK for an overnight stay but better value options in Cairns June 17, 2014
Rated 5.0 out of 5.0 by loved holiday inn cairns!! Fabulous stay, easy check in, great staff, and lovely setting. Great room, nice outlook and very quiet. June 17, 2014
Rated 5.0 out of 5.0 by Overall awesome experience thanks again. Holiday Inn. 2 years in a row it was awesome. helps to not have the children. Much as we love them. June 16, 2014
Rated 5.0 out of 5.0 by Comfy and great service Clean, comfortable and great front service staff. As IHG rewards member can not complain. June 15, 2014
Rated 5.0 out of 5.0 by great room, fabulous location and friendly staff. We were very happy with our room overlooking the Esplanade. The staff were very friendly and obliging. Our 5 day stay was excellent. We will return to Cairns Holiday Inn. June 14, 2014
Rated 5.0 out of 5.0 Staff is so nice. We arrived Cairns very early and we got earlier Check-in at 7 AM.That is so nice and let us refresh ourselves quickly. I love the staff in this hotel, everyone is so nice. June 14, 2014
Rated 3.0 out of 5.0 by Reception Reception:- It makes a huge difference of what to think about the hotel when you get to the reception. June 12, 2014
Rated 5.0 out of 5.0 by fantastic staff great hotel to stay in ,clean ,great buffet breakfast,fantastic staff that go the extra mile to help us enjoy our holiday,where nothing is a problem,great management team who will also help out in breakfast dining room when busy. June 10, 2014
Rated 5.0 out of 5.0 by General Great service and facilities.., always top notch stay clean, friendly and well managed June 7, 2014
Rated 4.0 out of 5.0 by Highly Receommended Very Good Experience. Great Hotel at Great Value! Good location! Nice June 7, 2014
Rated 5.0 out of 5.0 by Excellent always stay here I always stay here on business and holidaying in cairns great atmosphere and one of the best hotels I have stayed in. Always my first choice! June 5, 2014
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