Rated 4.5 out of 5 by 175
Rated 5.0 out of 5.0 by jrcf Warm, friendly and helpful staff
Our family just loved our stay at Cairns Holiday Inn. The staff couldn't have been more helpful and accommodating. Very nice room with great view. Perfect location on the Esplanade, close to the playgrounds and coffee shops. Loved our breakfast and staff went beyond their duties and happy to talk and had in interesting knowledge of the Cairns area. The family loved the pool, gym and atrium area. Lots for children to do.
November 3, 2012
Rated 4.0 out of 5.0 by Ted1502 Great views
Very comfortable rooms and great views.
Restaraunt staff and service was poor especially at dinner time. Waited 10 minutes to be seated then the Service was slow at best.
November 2, 2012
Rated 5.0 out of 5.0 by ELC50 Excellent position and friendly staff.
We were very pleased to be given a room with a balcony at the front of the hotel which gave us great views of the Cairns waterfront. The room was clean and the staff were very friendly and efficient. I would recommend this hotel to anyone visiting Cairns.
October 29, 2012
Rated 5.0 out of 5.0 by robby excellent hotel
Superb service by all staff, Tara at reception, Jeff at concierge bottleshop staff, room cleaners ,restaurant staff . all well done. will be back again .
October 26, 2012
Rated 5.0 out of 5.0 by Martin42 Excellent Service at Holiday Inn Cairns
A high recomendation to the Holiday Inn Cairns.
Great customer service with an excellent & professional attitude from all the staff.
Our room was ready 2 hours early upon arrival and was also offered an upgrade.
An all round great & relaxing short stay.
Will certainly be back in time.
October 24, 2012
Rated 5.0 out of 5.0 by Flavius Nice
Brilliant in every aspect including prices , service and rooms
October 20, 2012
Rated 5.0 out of 5.0 by Shaz09 Beautiful surroundings, relaxed feel and quality staff and service
What a fantastic place. We only stayed one night on our return from one of the islands but were immediately taken by the accommodation. Excellent in all areas. Will definitely choose here next time we come to Cairns
October 19, 2012
Rated 4.0 out of 5.0 by bhnm Good value for money
Perfect hotel if you're not looking for a fancy stay - comfortable rooms, friendly staff, and good location to the strip on the esplanade. Staff was super helpful in booking our tours in Cairns. Breakfast buffet was also a nice addition - has everything you need.
October 14, 2012
Rated 5.0 out of 5.0 by Dograms Comfortable bed, close to restaurants, informal atmosphere
Had a lovely stay. Adequate verandah with a terrific view. Large living area although small bathroom. Non claustrophic lifts and easily accessible stairs which I used regularly. A well equipped gym and pool area. The mini rainforest in the centre of the hotel is a great reminder of being in the tropics. Loved feeding the barramundi. Nice touch!
Short walking distance to shops and restaurants. Helpful staff.
October 14, 2012
Rated 4.0 out of 5.0 My home away from home!
This Holiday Inn is great. The atrium is beautiful and the whole environment is peaceful. The hotel is built in open plan style around the 6 storey open atrium, which is really nice. There is fresh air and there are trees and birds around, lovely natural environment. Rooms are a good size and the location of the hotel is right on the Esplanade, which is convenient to everything. My room had an ocean view which was marvellous. Breakfast is excellent, up to the Holiday Inn's best standard. Staff are as warm and friendly and flexible as ever - particularly Natalie and Tara on reception, Jeff the Porter and the woman who runs the Tour Desk. The only weak points for me were that I could not get the air conditioning to stay the way that I adjusted it - even when I turned it off, it came back on (which made the room a little too cold for me). Also, the bench space in the bathroom is minimal, there is not enough room for one person's bathroom bits and pieces - so it would certainly be nowhere near enough for two.
Room Tip: Ocean views are lovely and higher floors will get you a better view.
October 8, 2012
Rated 5.0 out of 5.0 by Smiler Happy Holiday
Great views. pleasant & obliging staff, excellent accommodation, good location in a beautiful city - who could ask for more?
October 7, 2012
Rated 4.0 out of 5.0 by Benji524 Friendly Staff and comfortable room
The hotel staff was helpful and very quick to help! I had trouble with the laundry machine and also had forgotten some toiletry item, and they responded both times in an extremely helpful manner!
October 7, 2012
Rated 5.0 out of 5.0 by Racko Great Room and Service
I have stayed at Holiday Inn at multiple locations and times, 3-4 in Cairns alone in the last 18 months. I have to say that the service is excellent and everything I require as a corporate traveler is supplied. The bar and restaurant is very good, and enjoyable after a long day. As a large corporate company we can stay at many different hotels as we see fit, but I have tried many and found Holiday Inn rise above others for comfort and cost effectiveness. The rooms are comfortable, but if you get the opportunity to enjoy a room over the pool side, these seem a little more relaxing. Many Thanks will be staying there again, cheers.
October 5, 2012
Rated 5.0 out of 5.0 by Ricky09 Great service and staff
This was our second sucessive 10 day stay at this hotel, the staff are always very friendly and accommodating and the service is great.
October 5, 2012
Rated 5.0 out of 5.0 by SissyD Excellent value for money
We stayed in a room with a sea view and balcony. The room was clean and the bed comfortable. All staff I came in contact with from the housekeeping to front office were friendly and helpful. Fabulous position and close to an array of cafes, restaurants and RSL.
October 5, 2012
Rated 5.0 out of 5.0 by RonAndJulie An Amazing Experience!
From the moment we were met at the door when the concierge helped my wife with he bag right through to the checkout, our stay with the Holiday Inn Cairns was a memorable experience.
The room, 423, although the bathroom was a tad small, offered us a sensational room of Trinity Inlet and Green Island in the distance.
The location was superb, the hospitality second to none in Cairns.
Each and every member of the Holiday Inn team ensured our time was everything we expected. To be able to simply sit by the pool and soak the warm Sun is soemthing I will never take for granted and to have the pool area to ourselves for a few brief hours was sensational. I urge anyone looking at going to Cairns to seriously consider the Cairns Holiday Inn...its quiet location, tremendous facilities will insure you have a memorable time in Cairns. Thank you everyone at the Holiday Inn Cairns for a relaxing and pleasant stay. We will be back!
October 4, 2012
Rated 5.0 out of 5.0 by robby excellent rooms
overall fantastic hotel and great friendly staff have stayed here three times now and will be staying again in 2013 ,great waterfront location ,close to everything.
September 28, 2012