Rated 4.5 out of 5 by 147
Rated 5.0 out of 5.0 by IanWH Excellent Service and great staff
I have been to this hotel on a few occasions and have always thoroughly enjoyed my stays. The last time was no exception. Great, friendly staff who make us feel right at home.
December 6, 2013
Rated 3.0 out of 5.0 by Phil54 Disappointed
Spent the extra money to have a nice room with a view and breakfast for a few days holiday.
Allocated top floor ocean view room only to find horribly stained carpet in room which immediately affected the experience. Small ants running across benchtops.
Lights either not working or flickering.
Hole in quilt and hole in sheet.
When maintenance requested re lights and quilt, only one light repaired and a second request re quilt and lights required.
Staff were fine, breakfast was good, location is fine but very disappointed having expected a better standard of room than what we ended up with.
Doubtful I would bother to try this motel again if this is the best it has to offer.
Comment sheet was left with reception incluing contact details. No response from management as yet so doubt it got read.
December 3, 2013
Rated 4.0 out of 5.0 by Maxinef1 Not bad, not outstanding
As always, a very comfortable room. The swimming pool needs attention - mssing tiles and a bit dowdy for a tropical location - some potted greenery would lift the area.
The breaksfast was very good, and the breakfast room staff were attentive.
Quite a good location at the top of the Esplanade in walking distance to great restaurants.
November 26, 2013