Rated 4.5 out of 5 by 44
Rated 5.0 out of 5.0 by DrKMKhalil Over All
the staff was professional and excellent dealing with us specially Mr Islam from the front desk , they were very helpful , the hotel is well secured , very clean , good access to the shopping mall , and the restaurants were valuable and fantastic.
November 25, 2013
Rated 5.0 out of 5.0 by hamada0000 very comfortable
it was avery comfortable stay shopping in city stars mall is very simple staff is more kindly
November 21, 2013
Rated 5.0 out of 5.0 by Kirooo Perfect Hotel
Really perfect Hotel, we have enjoyed the stay very much, and we always do so.
November 12, 2013
Rated 3.0 out of 5.0 by AmrRasmy80 Well comfortable bed and great room service , also good treatement from the stuff .
but unfortunately , the dinner in the Windows restaurant in level -1 was so horrible , not worth the money , the side dishes including rice was sticky , also the pasta was old and the odor of the pasta was horrible showing it's ruined.
but in same time the service in the restaurant was fair , i recommend to change the chef of the restaurant so as not to loose new customers , believe me , it was the last time to eat in that restaurant and if i'll recommend to stay in holiday Inn i would advice to be staying bed and breakfast .
also in breakfast unfortunately , the service was below the average , i ordered knife and fork to eat , they brought them after 15 minutes , shortage in stuff was so obvious , may be because the hotel in that day was full capacity , but i think it's a problem to have a guest and you cannot serve in restaurant in proper way.
anyway, beside all that , Excellent and comfortable beds, excellent room and comfort , excellent room service, excellent reception members, excellent concierge , but in case of food and beverage you should reconsider about the whole beginning with the manager of food and beverage coz it's his responsibility .Best regards
October 24, 2013
Rated 5.0 out of 5.0 by Rondy Comfortable room and excellent breakfast
I felt so happy from the excellent staying in holiday inn city stars hotel . I used to stay in intercontinental and I felt like home in the hotel . Thank,s for the friendly stuff in the reception .
October 23, 2013
Rated 4.0 out of 5.0 by Ahmed75 Great service
One of the best hotels in cairo
October 20, 2013
Rated 5.0 out of 5.0 by selkhodary Wow
What a great value for the price, the staff made me feel like I am a King at home. The service, the cleanliness, the food, everything was 5 stars.
October 12, 2013
Rated 5.0 out of 5.0 by willyloly77 perfect room
It was a great day your hospitality was perfect
First of all the recipiensit are very friendly and professional, then the room it is big and comfort the bed is very comfortable the pillows perfect
Even the one responsebal for carrying bags is the most wonderful and helpful man
Thanks for your great work and keep on
I hope we come back
Walaa & Amr
October 5, 2013