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About our Hotel

Location: Airport

  • Location: Airport
  • Closest City: CAIRO
  • Distance From Hotel: 0.0KM
  • Local time zone: GMT+02:00

Check In: 3:00 PM Check Out: 12:00 PM

  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum check-in age: 21

Credit cards

Credit cards

  • American Express
  • Carte Blanche
  • Diners Club
  • Euro Card
  • JCB
  • Master Card
  • Visa

Accessibility

Accessibility

  • Number of Rooms:2
  • Parking
  • Service Animals Allowed

Languages

Languages

  1. Arabic
  2. German
  3. English
  4. French
  5. Italian

Pet Policy

Pet Policy

Pets are not allowed

What's Nearby

What's Nearby

Attraction:
Stars Centre (Citystars)
Distance From Hotel:0.2KM
Attraction:
CICC Cairo Int'l Conventions Center (5 KM
Distance From Hotel:5.0KM
Attraction:
The Islamic Cairo
Distance From Hotel:17.0KM
Attraction:
The Citadel
Distance From Hotel:18.0KM

Parking

Parking

  • Number of parking spaces:112
  • Car Parking Available
  • Car Parking Available
  • Daily Parking Fee ( 10.00  USD)

Internet

Standard Internet Service

Standard Internet service is free for all guests
Wireless Internet available in Standard Rooms,Executive Rooms,Suites,Business Center,Public Areas
Wired Internet available in Standard Rooms,Executive Rooms,Suites,Business Center,Public Areas

Facility

Facility

  • Hotel renovated inFebruary 01, 2009
  • Total number of rooms:311
  • Total number of suites:23
  • Total number of rooms with only one bed:213
  • Total number of rooms with only double beds:98
  • Total number of non-smoking rooms:147
  • Total number of rooms for the physically challenged:2
  • Executive floors
  • Executive rooms
  • Interior corridor
  • Total number of floors:12

A modern, family-friendly hotel in Cairo's dynamic Citystars Heliopolis

In the heart of Citystars business and leisure complex and just 10 minutes from Cairo International Airport, the Holiday Inn® Cairo Citystars hotel is an ideal base for exploring the modern and historic attractions of Egypt's capital. Next to the hotel, Stars Centre Mall is home to hundreds of shops and high-tech amusements including Magic Galaxy, Egypt's largest indoor theme park. Downtown Cairo is less than half an
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A modern, family-friendly hotel in Cairo's dynamic Citystars Heliopolis

In the heart of Citystars business and leisure complex and just 10 minutes from Cairo International Airport, the Holiday Inn® Cairo Citystars hotel is an ideal base for exploring the modern and historic attractions of Egypt's capital. Next to the hotel, Stars Centre Mall is home to hundreds of shops and high-tech amusements including Magic Galaxy, Egypt's largest indoor theme park. Downtown Cairo is less than half an hour away.

The hotel's family-friendly atmosphere makes everyone feel at home, from the rooftop garden with its adults' and children's swimming pools, to the Star Corner Café in the lobby. Open 24-hours, Windows Restaurant tempts hungry diners with heaped international buffets and live cooking stations, and Indira Restaurant serves some of the best Indian food in Cairo. While there is plenty of entertainment in Citystars, DJ at Lime Lounge can ensure you a great night of dining and dancing without leaving the hotel.

Business travelers appreciate the fast, free Wi-Fi, Business Center and 24-hour room service. Need to hold a meeting? Seven elegant meeting rooms and a ballroom host up to 70 delegates. Many international corporations have offices nearby. Whether you are visiting Cairo for business or vacation, make yourself at home at this warm and welcoming hotel amid the contemporary buzz of Citystars Heliopolis.
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Features
Stylish and modern yet laid-back and cozy, the hotel is renowned for its friendly staff. The hotel is attached to Stars Centre, Cairo's largest shopping and entertainment center. Ask our concierge for tickets to Magic Galaxy theme park, and for Cairo tours by limo, boat or camel.

Guest Reviews

Rated 4.4 out of 5 by 82 reviewers.
Rated 2.0 out of 5.0 by Poor service & standards Having made a booking well in advance one would expect a speedy check in, especially arriving late in the evening, however it took well over 15 minutes to complete this. The room that was allocated was an absolute shocker, the stench coming from it was so bad that no person should be allowed to spend the night in it. Trying to get through to reception for a room move proved another mission, and only after 30 minutes and 3 phone calls was another room provided. After all this one would expect some sort of follow up from the duty manager but allas, that too was clearly not part of the services offered. The service in the main bar is extremely poor. The bar manager can be seen behind the till most of the time, however does not make any effort to serve the guests and as there was most of the time only 1 barman on duty, it was not uncommon having to wait for up to 20 minutes just to be offered services. Check out was an absolute nightmare, trying to pay for 3 rooms was an effort that required 4 staff members and the better part of 20 minutes. In this day and age of computers one would expect this to be a quick and painless exercise. All in all a very poor performance and not one to be repeated. September 23, 2014
Rated 5.0 out of 5.0 by concierge services I mentioned the issue earlier on this questionnaire and hope the action can be taken to improve this service September 20, 2014
Rated 3.0 out of 5.0 by WINDOWS RESTAURANT This is my third visit to the holiday Citystar & every time I face the same difficulties at your Windows Restaurant . Last visit I complaint about the same issue not having sufficient staff to serve the customers & the manager promised me to solve this issue however sadly to inform you this problem still exist. You need to look for someone to serve you some coffee & I wasn't able to find any one to help, then I found one & requested coffee from him and left without coming back. I spoke to a staff from the restaurant complaining about the service & he said sorry the staff haven't report to work yet, the time was 7:45am. I spoke also to the manager of the restaurant Mr. Ahmad & I got unacceptable answer. I hope you look after your people & after the services because it doesn't meet the standard of IHG. I suggest to have the tea and the coffee on a table so we can have self service will be much better and faster. September 14, 2014
Hotel Exterior
Hotel Exterior
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Hotel Exterior Khan El Khalili Bazaar Front Desk Entrance Lobby Corner Baron Palace Hotel Exterior Reception
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