Rated 4.1 out of 5 by 407
Rated 4.0 out of 5.0 by jojulie4355 Comfortable bed
having stayed at this hotel many times, we decided this time to book an executive suite. Whilst appreciating the fact this room 225 has obviously recently been renovated, we were surprised by having paper cups and wooden stirrers, we find this very strange, having recently stayed at two different Express by Holiday Inns and got proper cups and teaspoons, this is surely a retrograde step for a Holiday Inn. also whilst the furnishings were good and comfortable the coffee table was scratched and why put in a settee in the lounge area and put the TV at the back of it, we last had to ask for a key for the mini bar, why? last time we stayed the mini bar was not locked and we got a complimentary chocolate bar, nothing this time
July 5, 2015
Rated 2.0 out of 5.0 by daviboy good location and ambiance
We were delighted with the service, atmosphere and general ambiance of the hotel. the only thing we were disappointed with was the provision of tea making facilities in our room, for a hotel of such high standard we do expect to be provided with china cups and not cardboard beakers with inadequate amounts of tea bags and no decent milk. Coffee creamer is no substitute for milk in your tea.. For what we paid we expected a higher standard of morning tea provision. otherwise everything was OK.
July 5, 2015
Rated 5.0 out of 5.0 by Francophile2013 Still Good
This is the 3rd time that we have used this hotel as it has everything needed for a good stopover.
Easy to find.
Easy access to motorways etc.
Plenty of car parking space.
One small niggle. As far as I can tell there is nowhere else to eat, in Coquelles, on a Sunday. When we went to the restaurant, having not made a reservation, we were asked to wait 10 minutes in the bar. Why escapes me. The list of people that had booked was small and there were plenty of empty tables. As I am old and curmudgeonly we had room service instead, which was excellent.
July 3, 2015
Rated 4.0 out of 5.0 by DrRB Great location, good food, friendly attentive service.
Will certainly stay here again. Very convenient for Eurotunnel and ideal for exploring the area. Good nights sleep after enjoyable dinner in restaurant one night and lighter bar meal the next. Good selection of beverages and friendly, attentive staff throughout the hotel.
July 3, 2015
Rated 5.0 out of 5.0 by henporium Better than you might expect
First impressions were good and remained so throughout our one night stopover.
Lovely room with big ,,opening!!!...windows and really comfy bed and pillows.
Quiet location and felt safe but only 10 minutes from centre of Calais, Cite d'Europe and the Tunnel.
Friendly professional staff and a reasonable cost.
Would totally recommend
July 1, 2015
Rated 5.0 out of 5.0 by Welshmouse Excellent Hotel
Perfect for us travelling on the Eurotunnel on our journey to Greece with our dog. The grounds are perfect for giving her some exercise and she is able to be with us the whole time including in the bar area while eat and drink. The rooms are spacious, well laid out and clean. The only down side is that breakfast is not included in the price.
June 30, 2015
Rated 4.0 out of 5.0 by mannyChief Short stop off
Hotel location is excellent. Check in was smooth and the room was just right. Just the usual wifi problems (too slow and thrown out all the time)
Only advice is dont use the restaurant. There are no restaurants within walking distance so they capatalise on this by charging a lot for not so good food.
June 29, 2015
Rated 4.0 out of 5.0 by ellabella2 Holiday stay
We were surprised not to get a fridge in our room as we had requested this before we left the UK. The bedroom was comfortable, however the chairs in the room looked a little sad for themselves as they well worn on the arms and the back of the seat was loose. The tiles in the bathroom between the grout on the top of the wall needed to be bleached as there was mold. The soap dispenser on the wall over the sink was hanging on. Overall the staff are very helpful and the location is very good for the euro tunnel. My room number was 202. The price we were charged did not reflect the star rating of this hotel. It seems that some rooms are better than others, we have stayed at this hotel many times, but the standards seem to be slipping, paper cups for coffee in the room.
June 25, 2015